Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Excellent transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
excellent quick secure effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2015
Very pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
received very quickly ;;;; no installation problem ;; works wonderfully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2015
effective, I will return to this supplier!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Fast
Good product quality
Good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2015
Very responsive in the order and in answering questions
I asked a question on Sunday evening leaving my phone details and what a surprise to receive a call on Monday morning. I got the requested information
Bravo to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
Perfect timing, follow-up, reception. Thomas J.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very serious site. Very professional marketing manager. It's rare to find such follow-up and advice. I recommend this site without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Excellent service, qualified staff, always very available and helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very good.
Products and advice up to standard.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Perfect, no complaints to make.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
Extra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Delivery times respected; Product conforms to the description; it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
Serious and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2015
Perfect service with competent interlocutors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
I bought a wireless UltraCom intercom. I called the technical service to get details about the optional module allowing remote control of a gate from the handset.
Courteous and very professional, the technician provided the answers I was expecting.
The device is of very good quality, the shipment was fast and the contact was perfect.
I would recommend this site to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
Nothing to complain about. Precise and well-designed site.
Delivery on time as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2015
Very very good service and good product, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2015
Product conforms.
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
Very satisfied, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very responsive and very professional in explanations and details.
Very interesting prices.
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
No problems... very satisfied...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
Serious company, good material, competitive prices. Customer service attentive. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Item corresponds to the description, fast shipping, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Good product, well packaged, good explanations, clean, seems to work very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2015
Everything perfect. The advice (immediate response to the email), the delivery and the material
Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very good customer service, serious and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
In one word: Perfect. Product matched its description perfectly. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
I am very satisfied with the product and very easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2015
Super fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/12/2015
Excellent service and information regarding their products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2015
great website, great item.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/12/2015
Excellent service,fast delivery+++++++++++++++
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2015
Arrived in good time, installed as per instructions and it works well. The sound level is significant so anyone trying to enter will receive a rude awakening
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/12/2015
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2015
Great website, phone support an delivery !! Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2015
Very good website and great product.
The only issue I have is they never supplied batteries with said item, which reads that item is supplied with batteries.
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