Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2 and 5 stars

Reset filters
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2015
The service I received prior to ordering was excellent as I was able to get advice
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2015
Excellent speedy service plus goods were well packed.
No complaints!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2015
I have bought items from Ultrasecuredirect before and as with my previous purchases, this company offer an excellent service. The item I ordered was delivered one day before the due delivery date. They offer good value for money and their website is so easy to use plus one can chat with their customer service assistant on line before completing the buying. Will certainly recommend to friends and families. Please continue with the good work.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2015
Great advise over the phone and speedy delivery. I will use Ultrasecure again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/11/2015
Very good service will use again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Everything went well as well as the follow-up of the shipment upon receipt.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2015
Excellent prompt service and excellent product that does what it says on the box.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2015
Easy to use and understand
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2015
Very good easy to install
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2015
Helpful easy to order and great online tuition for products simple!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2015
Very fast, order compliant, quick and friendly technical response over the phone.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2015
All perfect! Thanks.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
Nothing to report, it's professional...
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/11/2015
Order was processed very quickly.The goods were delivered the next day. Overall excellent service and good value for money. Will certainly buy from this company again.
Will also recommend.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2015
Just a small downside! : read the questions asked carefully to ensure the effectiveness of the answers!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2015
Really great and so easy to find stuff, have bought items twice and would highly recommend
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
Excellent site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Rather nice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
Extremely fast delivery. Well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2015
The equipment and technicians are top-notch, kudos to the team
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2015
good no problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
Fast delivery, technical advice for setup by phone impeccable, nothing to say everything is good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2015
In line with my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
delivery and deadlines assured material ok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2015
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2015
Very good welcome and good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
Competent seller who respects his customers; quality products and fair prices => VERY VERY SATISFIED CUSTOMER
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2015
very good
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/10/2015
very pleased with customer service. I had a query and their technical help was very good. The goods arrived in good time also.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2015
serious company, listens and responds to its customers to solve problems with their technician
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2015
Compliant in all respects ... Good packaging, delivery within deadlines... I think, however, that 11.80 euros for an additional remote control is a bit excessive.. I didn't quite understand either why we are presented with the order by infrared, when it works at a distance (great by the way) without aiming at the central unit and even through a door (not a criticism because that's all the better)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2015
Reliable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
this is the first time I order from this site and I was not disappointed. My order was processed quickly, careful packaging service nothing to complain about. I would order again on this site. I recommend it
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2015
Excellent advice during the order and ultra-fast delivery! Perfect
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2015
The alarm is fit for purpose. I work shifts so am in and out of my garage in the early hours every day. The remote control was configured by ultra secure before arrival (thank you), and makes it easy to turn the alarm on or off. The repeater siren in the house ensures that I can hear the alarm and won't sleep through it should it activate. Excellent delivery/service all round
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2015
Excellent service, clear instructions and I managed to fit it myself. I'm a middle aged woman with no experience, but common sense .Please don't address your instruction letter to "Dear Sirs" from no on!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Fast delivery and product quality price excellent!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/10/2015
Efficient and good service and the website was user-friendly. Delivery was very quick. Thank you.
We use cookies for audience measurement and improving user experience.