Customer reviews of Ultra Secure (ultrasecuredirect.com)

Discussed the buildings that required protection with a very helpful and patient gentleman. Purchased two BT Contact/PIR systems which arrived very quickly and were already configured. Installation was straightforward after a bit of thought. I replaced the magnet supplied with one door contact for a rare earth magnet so that I could mount it across a large gap. The low cost of the components means that many devices can be installed to protect complex structures at a reasonable cost. The door contact siren is bearable whereas that in the PIR unit is distinctly unpleasant and I would recommend including one of them even if only used to provide an additional siren. I thoroughly recommend these units and this firm.

The intercom systems work perfectly. They are well made. The only quibble is that one of the intercoms is in a bedroom and the green flashing light is very obtrusive at night and is difficult to mask off. Otherwise exactly what we wanted.

The ordering and securing of items was carried out perfectly and delivery and timing brilliant.

Quick and efficient. Unlike most orders of goods onto the Islands there is at least two eels delay, unlike Ultra - the goods arrived in days. Thank you.

Good service

Very satisfied, not always easy to install

Personalized service over the phone, searching for solutions and suggestions sent by email.
Perfect.

Comprehensive website, good customer service.

Site was easy to use.Delivery was efficient, & the product was first class.

2 motion detectors (1 outside and 1 inside) that we connected to the same chime, with 2 different rings to know which one was triggered.
Perfect

Received promptly. Well made product. Easy to set up. Does as its supposed to, works well in my motorhome.

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very competent

Product purchased in May 2023, easy to install and very professional contact.

Effective range of products, a competent, responsive team with good advice!

Very helpful tech staff via email. Problem solved by recommended part.

Super fast efficient transaction and delivery
Much appreciated

Very good

Good !!

Finally! Excellent material. There is a significant distance between my gate and the house, about 70 meters. I have tried multiple versions of doorbells of all kinds. This is the first one that works without ever going silent without warning.
All previous materials, equipped with modest flat batteries (2025 and others) had a problem at some point. This one does not. Not perfect but reliable and I was also able to benefit from advice over the phone....very good.

Conforms to replace the other, unfortunately the failure does not come from there...

Material used to secure a caravan, easy to install and use. Efficient and alerts at a distance. Well supported by the technician. I highly recommend.

Good advice, good customer service. The equipment works perfectly. I saved my truck a month ago.

Very good, order processing and delivery service fast, careful, and attentive.
Total satisfaction.

professional, serious, fast

Very professional, I recommend

Perfect

I recommend this company! They are very efficient and the equipment is great!

Does the job. Sturdy and powerful. I have bought others since.

Fast and compliant delivery.
Responsive and available pre-sales customer service

Satisfied

Part under warranty, picked up by APV with a quick return.

Very good product, top customer service responsiveness

Serious, attentive to your needs, quality

Arrived fast
Working great ??

Very good, easy-to-use site, order delivered quickly. I recommend

Very good company

Everything is fine

Although I cannot use my purchased object because of underground communications cables this companies handling of my order was excellent. I must now find another solution!

Very professional team: listening to the customer and their needs, quality of the responses provided.
All the contacts I had were very competent.