Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Serious company that cares about its customers, available in their explanations. Good quality materials that work wonderfully. I highly recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
No problems so far, quick and easy to set up. Let's see how long the batteries last. I trust its effectiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Product conforms to the order, very satisfied, top customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Very satisfied with this purchase. Contact with a manager was easy. The order arrived quickly, well packaged. Product very easy to install.. 5 stars without hesitation... I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Very efficient service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Very happy with my order my alarm works well everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2022
Nothing to report on the site, the order and reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Excellent products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
VERY REACTIVE, ORDER DELIVERED QUICKLY AND AS EXPECTED. REQUEST FOR INFORMATION TAKEN INTO ACCOUNT VERY QUICKLY. EVERYTHING IS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Fast delivery and great service on the phone when I had difficulties installing the equipment (I was doing it wrong). Device in perfect condition upon receipt that works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2022
Good product and attentive team to help with installation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Ultra-fast delivery and everything works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2022
With every phone or email intervention, I receive a clear response or perfectly adapted service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Technicians are attentive and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Order as expected. Very good advice on the phone, responsive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast and as expected. All good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
Very satisfied with my order and the seller's availability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Order as expected. No problems. Quick reception.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2022
Very prompt and efficient service with a good solid product. No complaints at all.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2022
The security posts were quickly and efficiently delivered although there was a minor mistake with order relating to the keys. The problem was very quickly and efficiently rectified and I would have no hesitation recommending UltraSecure Direct. The posts themselves were easy to install and are an effective deterent .
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2022
Ultrasecuredirect had exactly what I needed and it was delivered very quickly. Very impressed with their service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2022
Very good service. Excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2022
Got what I needed quickly and securely
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2022
Good product goog service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2022
Easy site to use quick and reliable service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2022
l would highly RECOMMEND ultrasecuredirect great quality security post at good price
and good delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2022
Great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/06/2022
As usual, excellent service, quality products and fair prices.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good service from the email I sent gave me three alarm to pick from A1
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2022
Great products, great service, great prices, what more do you need?
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/06/2022
Top delivery, great product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2022
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2022
This is my second alarm from Ultra secure Direct. I expanded the first with an interior siren and second door sensor used across 2 sheds 100ft from my property. I have a SIM card fitted to call me if an alarm goes off. In the 5 years I've had it it has been completely reliable, only needing to change the main unit batteries once a year. Absolutely can't fault the product. The second alarm is a gift for someone who needs a reliable alarm for an outbuilding.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2022
Outstanding service and advice, would highly recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2022
Efficient delivery as specified.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2022
Efficient and helpful in all ways, I will buy more products from them in the future
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2022
Site was easy to follow, quick delivery, siren is now attached to shed easy to put up. I tried it & it was louder than expected will use these sellers again.
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