Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Good product, good supplier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Excellent interlocutor, excellent product, excellent customer service. Nothing to say, except that I would not hesitate to recommend the material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Very good advice and attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Serious company that you can count on when a problem arises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
The device is very good but you need to remember to charge it every day. The Security Market team is nice and competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
No issues, delivery okay. Top assistance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Everything is okay, we are very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Great welcome, very good quality merchandise, nothing to complain about. I highly recommend, keep it up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Very serious company, very competent staff, quality of the purchased material. Very good service and very short deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Once again perfect on the product and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
After explaining my problem, the person advised me on a perfect product; delivery on time, ease of assembly, and pleasant follow-up. The 5 stars are justified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Perfect for securing your home.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Reactive staff, and good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Well informed - quick quote and respect for delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
Perfect all around. Very good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Top, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
I suggest that in front of the motion detectors, a piece of mosquito net be glued to prevent bugs, wasps, and other critters from causing false triggers. This piece of mosquito net does not interfere with the proper functioning of the detector. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2022
Effortless. Quick. Great product. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2022
awesome website easy to use ..
product i purchased were easy to installed and set like i was told by the awesome customer service and technical dept ...priced very well for the hi quality equipment ..
will be buting more add on bits which is awesome to be able to do ...
worked as said first time and did what it said on the box .
many thanks again
matthew happy man
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2022
Very very easy to set up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2022
Always a great service from UltraSecure
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2022
brilliant service and quality telescopic post!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/03/2022
Good speedy delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2022
Perfect and very swift.
Always a pleasure to do business with you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2022
Super quick delivery and everything as it should be,thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2022
Highly satisfied with the customer service , the products are working as I wanted ,and the technical helpline was excellent.
I would recommend without hesitation.
Well done to your business.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2022
Very quick delivery, good value products, thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2022
I have installed a motion sensor (The 'UltraPIR' Battery 3G GSM Alarm - Voice & SMS SIM Card) to my garage. Checked a few times and so far it works as been promised. Very satisfied. Thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2022
Quality goods and quick service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2022
This is my second order and a fantastic product. Also very impressed with the service and a real quick delivery time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Ultrasecure are always reliable regarding deliveries etc. The one time I have used their helpline. The guy I spoke to was very helpful and resolved the issue very quickly. I would strongly recommend them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2022
Good service, good product and good price!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2022
Quality product; very helpful staff; speedy delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/02/2022
Very happy easy to set up working fine so far.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2022
Fantastic company I ordered the bollards and they turned up so quickly also product was exactly what it said it was very pleased great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Stickers are of a good quality and delivery was on time. Customer service was also good. I called to make a query and the call was answered quickly. Would recommend..
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Spot on
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2022
Highly delighted with everything-----from talking to staff before buying, speed of delivery and finally the product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2022
An excellent piece of equipment which performs beyond expectation. Prompt delivery and splendid guidance by phone and YouTube video.
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