Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Delivery time is top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Ordered product that corresponds exactly to the description and intended use. Timely delivery and especially very good advice during a phone call to the company. I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Product meets my expectations, received on time. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
A very serious company, competent and attentive people who offer quality products. All the ingredients are gathered to satisfy customers. I RECOMMEND.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good site. The after-sales service in case of need is very responsive and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
competent, attentive, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Excellent service, very pleasant advisors and quality products. Delighted with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Product meets my expectations. Fast shipping. Good advice from technicians on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good advice, top product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
It was very good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
Great service great product and very quick delivery great company to deal with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
My satisfaction level is at its maximum: I can't say more. Satisfied with the product, satisfied with the people who handle customer inquiries; in short, my rating is 18.5 out of 20.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
All good ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very nice team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Simple and effective autonomous alarm. I installed it to protect a construction site after a break-in. Information service available and top-notch. Unbeatable quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Always so friendly and well-chosen material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Customer service attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
It's serious, following a breakdown, immediate exchange. Good contact. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very high-performance product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Good product but especially very good advice!!!! Super mention ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good advice and very good material. Impeccable service. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Nothing to report, reliable company at all levels, ordering, advice, delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Good advice and personalized welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Effective, precise responses after clearly defining the need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
I dealt with real technicians... Specialists. I can only recommend this company and well done for the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Contact with the teams allowed me to confirm my purchase. Package arrived quickly. Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
The product is sometimes light. The advice is clear and very effective. Moreover, the welcome is very friendly. I have a component that has a random issue that no one knows how to fix. I've learned to deal with it. The rest of the system is precise and very responsive. Overall, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Serious and responsive company. The material works very well for the price. A small problem with a siren covered by the warranty without any difficulty. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Qualified staff who know their clients. I needed after-sales service. No problem, they are attentive and available. No problem reaching them. I will continue to buy my material from this supplier and recommend it without reservation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
I am very satisfied with my order. Good listening at the start, speed. I recommend this site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
Great delivery great back up service. Great product which works well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Good product and good after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
I would like to particularly thank the person who was able to provide me with the correct information over the phone, which reassured me in my choice.
Regarding the navigation on the site, it is good, the delivery of products is also quick and efficient.
I recommend this site, moreover the products work very well without malfunction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Nothing to say, order is compliant and perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Perfect, as always
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