Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Very good service before and after the purchase. I just have one suggestion - the handsets for the Intercom require you to push a button to talk - so it's not like a phone, more like a walkie-talkie. This feature should be made clear on the website.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2021
Very easy to install. Works very well. Used an external aerial as entry phone is mounted on a very large brick column. The fixing screws supplied were too short, so used longer screws.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2021
Does what it says in the box, can rest easy until alarm goes off.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2021
Great service and speedy delivery too. Their product worked perfectly and was made to a high standard in the UK. You get what you pay for!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2021
We have bought from this company before, they're always knowledgable and friendly. I spoke to who Luke who was really helpful and friendly. I got a really fast delivery too. Thanks Luke.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2021
Excellent products ,fast delivery
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Very commercial company, great customer service for connection questions or others. A French company that still knows what customer means. BRAVO
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2021
Fast delivery, and a nice information letter from customer service , and Item bought did exactly what it said it would do, we would use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2021
Excellent service, very courtesy & helpful staff. The barrier posts are very good quality & delivery was next day. Very satisfied customers & certainly would recommend Ultra Secure.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2021
Superb service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2021
Great product - bought it for our workshop to hear people coming in a leaving. Good service, fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Very prompt delivery of my personal alarm .I have not yet tried it out!!
Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2021
Great service!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Good quality, excellent delivery, would recommend this company for security needs.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Great service!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/03/2021
Easy to navigate, great and speedy customer service. Great product bought two more for family
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Great product amazing quick setvice
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Good service and very pleased with the shed alarm. It arrive already paired with the sensor. Would recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Fabulous service. Website easy to use and order from. Product options well explained. Opted for standard delivery; came next day. Full instructions included. Alarm worked first time, straight out of the box. Couldn't really ask for much more than that. 10/10
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Very satisfied, works extremely, excellent delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Quick delivery and good quality product.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2021
Easy to use website, good prices and prompt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2021
Quick delivery , great product and was ready programmed, just put in batteries and away.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2021
The website was very easy to use, they replied to my email questions quickly and my order was delivered on time. The product was easy to install and works very well. Wish everything was this easy; 10/10 and 5*
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2021
Excellent service and fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2021
Great service, delivered when they said they would be
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good product and prompt delivery,would recommend this company to anyone,I've had a few security devices from ultra security!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2021
Easy to order,very quick delivery.
The product(driveway alarm system DA-600) was very easy to set up and works well.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2021
Exactly as described, arrived on time, good value for money, can highly recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2021
First class service and help and advice ready on hand
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2021
Fantastic product and great service from ultrasecuredirect
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2021
Highly recommend this product and company. Delivered on time. Very easy to fit as it was preprogramed that all parts were connected.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/03/2021
After researching what I needed , an internet search guided me to ultra secure direct.. How glad I am that it did.. Fantastic product.. fantastic Service.. and after calling the customer support to add to my order , all I can say is I am very happy.. I used the recommended Sim card and it works perfect.. I was worried as I live in an area renowned for no service.. well done Ultra secure Direct for making me a happy bunny
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/03/2021
There was a slight fault with the quality of the product I ordered. Service was excellent - They checked the stock they had for the same fault and sent a replacement out that same day and it arrived the following morning. Superb service, I would happily buy again and recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2021
Good fast dispatch of order
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Excellent product, excellent service and ultra fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
well packed and fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2021
Easy to setup - extremely thorough instructions and very audible alarms. Superb value for money
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2021
Shopping with Ultra Secure was simple and efficient. I purchased exactly what I wanted with no fuss through easy to follow process. Speed of transaction was great and I felt secure in making the purchase.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2021
No Fuss, efficient ordering and quick despatch.
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