Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Good; Compliant with my expectations.. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Good product delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good, easy and fast, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Fast service, competent customer service and perfect handling of a return/exchange. However, regarding the long-range video phone product, it's a pity that it is not full duplex and therefore requires pressing a button on the internal handset to talk (like a walkie-talkie), so the operation is not intuitive at all and poses problems with elderly people and children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Hello, easy to implement equipment that meets the specifications. Competent, professional and friendly staff with good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Product meets our expectations, good quality-price ratio, easy to install. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
I was pleasantly surprised by the speed with which you processed my order. I highly recommend your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
100/100 satisfied. Quality products. Fast delivery. Very accessible customer service in case of need for advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Product conforms to its description on the site and works very well. Completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Products conform to the order. Fast and efficient delivery. Nothing to complain about, everything was perfect. Thank you ????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Easy order on the site, fast delivery, I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Very well-made site, pleasant to navigate. On the phone, I dealt with very friendly and professional people, very patient in giving advice. For the delivery, the service used was perfect. In conclusion, I was so satisfied that I gave the details to my parents who also placed an order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good material and very good communication with customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
I ordered surveillance cameras from the Reolink brand. I was very satisfied with the seriousness of Sécuritémarché. Relevant advice and merchandise very well packaged, received very quickly. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
very good, reliable and serious site, I am delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Perfect. Fast shipping and efficient contact person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very friendly staff and good knowledge of the products, I am satisfied with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery and conforming products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very fast order request and processing, quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Good product, good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
good product that meets expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Nothing to complain about, very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Personalized advice to protect my home.
Quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Excellent product for outdoor surveillance and top-notch service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Professional..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Product conforms to the order
Speed of shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good order, I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
One word Perfect.
Good quality product, very friendly staff who answer your questions kindly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Functioning problem, sent a new device without issue that works normally
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Completely satisfied (advice, responsiveness, delivery time) I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Products conform to the description and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
After-sales service present and competent. It's essential.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
2nd order and still perfect for advice, delivery, and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very satisfied with the product and the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
YES VERY SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Nothing to report on the product, the order, or the advice
Very good so far
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2021
Finding the products i wanted and getting the information i needed was straight forward and simple.
Order delivered promptly and already configured for use.
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