Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2020 à 10h06 following a purchase from 08/06/2020

Serious site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2020 à 09h10 following a purchase from 10/06/2020

Excellent team available to answer any questions....excellent equipment... fast and impeccable delivery, small downside due to the inability to visualize from an external indicator the arming or disarming of the alarm...(need to electronically duplicate the indicator from the box)...PL.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2020 à 08h30 following a purchase from 05/06/2020

Nothing, I plan to make another purchase

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2020 à 08h28 following a purchase from 08/06/2020

Very good. Order delivered quickly despite the health crisis. Products offered at competitive prices. I recommend.

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Verified Buyer

Rating: 5 out of 5

Published on 10/09/2020 à 11h29 following a purchase from 02/09/2020

Quicker delivery than I expected (next day) - wonderful.Easy installation but the central alarm unit wasn't picking up the second door detector - had a chat with the technical people, and followed through several routines, replaced a battery and now its a bit intermittent. Its only 8 feet away but there is quite a thickness of timber in between the detector and the alarm unit so I need to make some minor modifications to my set up. The bulk of the alarm works perfectly. The moral of the story is to plan where items are go before sticking them in place!

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Verified Buyer

Rating: 5 out of 5

Published on 09/09/2020 à 18h34 following a purchase from 01/09/2020

Very prompt delivery and a problem arose with one of the sensors which they instantly corrected

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Verified Buyer

Rating: 5 out of 5

Published on 08/09/2020 à 17h46 following a purchase from 30/08/2020

An excellent product arrived quickly very well packed.
Only one minor negative. There is no means of securing the dummy wire that goes from the camera to the box.I overcame this by securing the bottom half of a three pin plug inside the box; having removed all the pins and fuse and then clamping the wire in the base of the plug which I screwed into the box.
A highly recommended product and looks the real thing.

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Verified Buyer

Rating: 5 out of 5

Published on 08/09/2020 à 14h13 following a purchase from 29/08/2020

Ist class service and high quality gear, been using some of their products for 2 years now.

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Verified Buyer

Rating: 5 out of 5

Published on 08/09/2020 à 13h30 following a purchase from 29/08/2020

Product just as described. Quick delivery. Kept well informed of progress. Brilliant.

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Verified Buyer

Rating: 5 out of 5

Published on 08/09/2020 à 13h04 following a purchase from 30/08/2020

Home visitor warning system - excellent - easy to order online and good value product received in no time at all. Already recommended to friends!

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Verified Buyer

Rating: 5 out of 5

Published on 04/09/2020 à 16h54 following a purchase from 28/08/2020

Delivery date on time product is great and great design thanks

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Verified Buyer

Rating: 5 out of 5

Published on 03/09/2020 à 18h41 following a purchase from 26/08/2020

Prompt

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Verified Buyer

Rating: 5 out of 5

Published on 02/09/2020 à 12h37 following a purchase from 24/08/2020

I've been dealing with Ultra Secure for some years now. Never had any problems, I have also recommended to others too

Response from Ultra Secure (ultrasecuredirect.com) Published on 04/09/2020

Thank you for the kind words Stephen, most appreciated
Regards
Mark

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Verified Buyer

Rating: 5 out of 5

Published on 02/09/2020 à 10h59 following a purchase from 22/08/2020

The site, delivery info and arrival day all as promised. The product is as stated and works well. The instructions, however, require a microscope to read!

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Verified Buyer

Rating: 5 out of 5

Published on 31/08/2020 à 17h50 following a purchase from 24/08/2020

Brilliant products, delivery and service

V

Verified Buyer

Rating: 5 out of 5

Published on 31/08/2020 à 12h38 following a purchase from 14/08/2020

Great website and very quick delivery, highly recommended.

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Verified Buyer

Rating: 5 out of 5

Published on 29/08/2020 à 16h16 following a purchase from 21/08/2020

Excellent service. Goods promptly despatched, well packaged and no issues. What's not to like?

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 19h37 following a purchase from 19/08/2020

Finding what I needed on the website was easy, delivery was very quick. Technical help with issues during setup were quickly explained and resolved. Would definitely recommend

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 18h58 following a purchase from 18/08/2020

Excellent service quick to arrive and a great product

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 15h16 following a purchase from 18/08/2020

They were easy to deal with and the delivery promise was met,
I will use them again without question
10/10

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 15h12 following a purchase from 18/08/2020

I have had ultra secure pir and other associated products for around 3 + years . just replaced the remotes. Better design and great technical advice offered.

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 12h58 following a purchase from 19/08/2020

Excellent products and service

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 10h02 following a purchase from 17/08/2020

When I contacted Ultrasecure Direct via an e mail with a few questions about the goods I wanted to order I got a quick informative reply.

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 09h12 following a purchase from 17/08/2020

Excellent help and advice on wireless cameras I will be buying more

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Verified Buyer

Rating: 5 out of 5

Published on 26/08/2020 à 07h17 following a purchase from 17/08/2020

Been casually looking for a reliable, cost effective GSM Alarm system for small remote projects for sometime!! These products and the second to none support from this company are at a standard I believed had disappeared in the supplier market. Can't say enough positive things about them. These folks know how to grow a dependable business!!

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2020 à 15h13 following a purchase from 17/08/2020

Very helpful with good products. Only one minor problem. It would have helped if they had warned me about using a 3 SIM and "sold" the benefits of a roaming SIM to me during purchase if my auto-dialler alarm system. Unfortunately initially I discovered that with my spare 3 SIM, alerts were unreliable, often not arriving at all. I discussed this with USD and after being advised that that was the cause, I bought a roving SIM from them and the system now works fine.

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2020 à 14h59 following a purchase from 18/08/2020

Excellent good product and communication would use agat

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2020 à 14h20 following a purchase from 17/08/2020

great products at competitive prices. plus fast delivery. the garage alarm system is fantastic and dials my mobile if an intruder gets in.

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2020 à 00h46 following a purchase from 15/08/2020

Remarkably speedy turnround.

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Verified Buyer

Rating: 5 out of 5

Published on 24/08/2020 à 16h35 following a purchase from 15/08/2020

Excellent products, great advice and fast delivery...

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Verified Buyer

Rating: 5 out of 5

Published on 24/08/2020 à 16h35 following a purchase from 15/08/2020

Excellent products, great advice and fast delivery...

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Verified Buyer

Rating: 5 out of 5

Published on 21/08/2020 à 16h20 following a purchase from 13/08/2020

Excellent service

V

Verified Buyer

Rating: 5 out of 5

Published on 21/08/2020 à 13h04 following a purchase from 13/08/2020

Excellent

V

Verified Buyer

Rating: 5 out of 5

Published on 20/08/2020 à 14h44 following a purchase from 13/08/2020

great gear, great price, speedy despatch and worked out of the box, will go back

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2020 à 19h46 following a purchase from 11/08/2020

Just what I wanted

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2020 à 10h05 following a purchase from 11/08/2020

Excellent service & product

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Verified Buyer

Rating: 5 out of 5

Published on 18/08/2020 à 14h37 following a purchase from 11/08/2020

Excellent service support and advice

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Verified Buyer

Rating: 5 out of 5

Published on 18/08/2020 à 13h34 following a purchase from 11/08/2020

Goods arrived next day exactly as specified along with good communication thought!

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Verified Buyer

Rating: 5 out of 5

Published on 17/08/2020 à 19h54 following a purchase from 09/08/2020

Easy to install, easy videos to follow, piece of mind when fitted

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Verified Buyer

Rating: 5 out of 5

Published on 17/08/2020 à 19h26 following a purchase from 07/08/2020

Excellent informed and helpful service and a great product, Very pleased