Reviews Ultra Secure (ultrasecuredirect.com)

Listening to problems, good advice, and perfect after-sales service

Very good, perfect product services. Thank you

Everything went well. Good contact with a technician

Easy website to navigate Excellent products Arrived prompt and secure

Let's just say that I'd be more than happy to use these guys again !!!!!

These are first class items. The delivery was as notified. Any problems, a phone call will do the trick for you. Very good customer service.

Very good, impeccable service, careful and attentive. I recommend!

I am delighted] with the outside sensor and the dummy camera all delivered on time. I would recommend ordering the free catalogue

Well priced, good easy to use website and fast delivery

Easy enough to find what I wanted. Ordering was straightforward and the item came very promptly. It was well packaged and had sufficiently clear instructions. Prior to ordering, I had a technical query about an item I already had that I thought might be obsolete. It was dealt with extremely well and thoughtfully by someone who went out of his way to help. It was over and above what I might expect to get from a normal reputable company, it felt like a very customer-oriented, family firm. I've recommended Ultrasecure Direct to a number of people and will continue to do so.

Excellent service and arrived on time and I was very happy with the quality of my item.

First class service, would recommend to others in the trade. Will be ordering more products from your company very shortly.

A1 100%

Hi Guys Yes I have set the system up and am happy with it apart from one thing. When I receive a text to inform me the system has operated its in what appears to be Chinese !!!!! Unfortunately my understanding of "Mandarin" isn't exactly fluent. That said I thought it was hilarious tbh anything we can do to change to English please !!!

The web site was good, easy to find what you are looking for. The alarm I bought for my workshop works well, is doing what it is supposed to do. Thank you

Fast delivery on the item ordered . Rang them up with a technical problem I had the chap I spoke to was very helpful he sorted it out

I ordered a wireless intercom with extra mains adaptor and external aerial. Unfortunately, when the order arrived, the aerial and mains adaptor was missing. After one simple phone call they had the items sent out that day and they were with me the next day. It was a simple mistake that was rectified straight away. We all make mistakes but it's how they are dealt with that counts !!! So 5 stars for Ultrasecuredirect !!! I would not hesitate to recomend them to anyone !!!!!!!! Thank you.

Good, instant advice. Surprisingly quick delivery.

Satisfied with my request, don't change anything

Very good product, good listening from the seller

Pickup on site, excellent relationship and very good advice from the seller, 100% satisfied

Both pre and post sales the people I spoke to were helpful and knowledgable

Site was easy to use. Product I required was available. Easy checkout. Prompt delivery.

Nothing to say... attentive, professional, responsive... Keep it up

Nothing to say, second order always top!

Perfect!! Good after-sales service.

Extra customer service and good advice. Equipment operational upon receipt. Fast delivery

Everything is perfect.

A warm welcome, very well informed and very fast product shipping

Excellent product, fast delivery, serious team, well done and thank you

Super, very good product

Very fast delivery, product conforms to the description, good power sirens, only downside, the call only comes after a minute on my phone and therefore the alarm stops before but I still recommend the product

Advice, product, price. True professionals. Thank you

I contacted the technical department who were first class and talked me through a re programme of my alarm . I then ordered 2 items of equipment which I received within 48hrs.

Be careful to avoid SFR as a provider with SIM cards that are only DATA we still haven't been able to use the cameras with these cards (it's already been over a month) the equipment works very well with the SIM cards we retrieved from other phones On the other hand, for the USB cards, it would be good to indicate in your description that MICRO CARDS are needed, we also end up with large model USBs that no one wants to take back

Great company good to deal with. Accepted me returning item no bother! Good products got protect 800 alarm!

Fast. Package tracking. Product meets our expectations.

We have had your alarm on our garden shed (which has previously been broken into). The alarm box started giving false alarms, so I spoke to your technical support, who was very helpful and narrowed the problem down to the bell box. He then made some useful suggestions. I tried these, but to no affect. Accordingly I ordered a new box which was delivered efficiently. This now works fine.

This is not the first purchase I have made on this site. Very well advised and the setup was well explained for the purchase of an outdoor camera that I just bought. I recommend!

Very responsive