Reviews Ultra Secure (ultrasecuredirect.com)

The instruction manual is a little ambiguous but apart from that 10 out of 10

I asked if I could mix and match their sensors to one of their lower cost receivers. They checked and confirmed it would, but then prior to shipping they paired the items as well. Excellent!

Good

Very good phone advice before purchase.

The technical team were excellent in finding the exact model I required as the old one had been discontinued

Great service, arrived on time and good customer service when I called them for advice.

Order was delivered in 2 days this alarm is better than I thought it would be well packaged the site was easy to navigate through excellent service

Everything overall was fine, however i realised there was slightly misleading information on my product which may have stopped me purchasing the item if i had known about it.

Thanks to the whole team and especially to Jules. Competent, professional, courteous, and available person. Have a good day everyone.

Good material

Very good supplier

Received my product conforming and on time. Easy assembly. Connected to the gate motor.

Excellent equipment. Easy to set up thanks to the manual in French. Advisors available and attentive.

No issues so far.

Careful delivery, communication with customer service impeccable, material (cameras, 4G router) of good quality, the guide (in French) could be more complete but customer service is attentive and responds quickly.

No problems with reception or installation. All that remains is to see its good functioning over time ??? J.C

I am not on my first purchase with you, the material works perfectly and access to customer service by phone for advice is very responsive. However, I had a bad surprise, the alarm order received was on the same frequency as the one in place and the means for changing it is a bit complicated to implement to modify the frequency on each command and which each has its frequency in order to differentiate two areas to extend but close.

Simple and easy to use

Everything is impeccable, before, during, and after the order

Very easy access, a clear site where I immediately found what I was looking for... the product meets my expectations and arrived very quickly and well packaged and protected... very good.

VERY GOOD I RECOMMEND

Corresponds exactly to what I was looking for...

Thank you very much, order received very quickly and I thank you for your kindness and trust, I highly recommend this establishment, see you soon, best regards

Very clear site, responsive customer service, attentive staff, I recommend

Welcoming, availability, listening, and quality of products

Perfect, very easy to install and simple to use.

Package received in good condition and on time. Merchandise seems to be of good quality. Let's see over time. There is a real after-sales service. It's quite appreciable.

Very explicit site. Efficient and friendly hotline. Very fast delivery with tracking from preparation to delivery. I recommend. Alain

Nothing to complain about, the products are of good quality and easy to install.

Listening to problems, good advice, and perfect after-sales service

Very good, perfect product services. Thank you

Everything went well. Good contact with a technician

Easy website to navigate Excellent products Arrived prompt and secure

Let's just say that I'd be more than happy to use these guys again !!!!!

These are first class items. The delivery was as notified. Any problems, a phone call will do the trick for you. Very good customer service.

Very good, impeccable service, careful and attentive. I recommend!

I am delighted] with the outside sensor and the dummy camera all delivered on time. I would recommend ordering the free catalogue

Well priced, good easy to use website and fast delivery

Easy enough to find what I wanted. Ordering was straightforward and the item came very promptly. It was well packaged and had sufficiently clear instructions. Prior to ordering, I had a technical query about an item I already had that I thought might be obsolete. It was dealt with extremely well and thoughtfully by someone who went out of his way to help. It was over and above what I might expect to get from a normal reputable company, it felt like a very customer-oriented, family firm. I've recommended Ultrasecure Direct to a number of people and will continue to do so.

Excellent service and arrived on time and I was very happy with the quality of my item.