Reviews Ultra Secure (ultrasecuredirect.com)

Well laid out website and easy ordering process. very quick delivery in secure packaging. One of the CR123a batteries supplied was faulty so it was not possible to set up the transmitter until it was replaced. I've used this company a few times and this is the only time there has been a minor glitch.

Good well built products and well packed

Quality product and excellent servie

All Arrived and working

Just wish alarm had been a little louder

Ordered on Friday evening and delivered on Tuesday lunchtime. Brilliant service. The wireless intercom is a great product and does exactly what it says. No problem with range and it was having to penetrate several walls and rooms. 5 stars no quibble

I have now installed the two 76 mm galvanised bolt down posts i purchased from Ultra Secure.. I am very pleased with them and consider them to be good value for money, well made and of excellent quality. I have painted them white with Hammerite smooth paint and have fitted the reflective strips that came with the posts. They look fabulous complete with a red and white plastic chain.

Good service - arrived promptly - very pleased with product which was easy to set up and works well

Great service they anticipated i ordered the wrong part got in touch to check and then recommended the correct part which they dispatched very quickly..

EXCELLENT

They delivered the alarm quickly and they answered my email questions promptly.

The security light is a great buy

It's works well, but to took a little while to sort it all out, I still don't know how to use the shield button or what it does. An instruction sheet would be very useful. Please let me know what the instructions are for the shield button and what it does? Kind regards Ian

Item I orderd out of stock but replacement item sent really quickly Good communication so very satisfied

Great communication and great product from the start, thank you. Purchased for our workshop, bell and ring system

All quite good, but I had to call them and ask where my parcel was, and was told that they were waiting for an item to come in to complete the order, personally, I think that they had missed my order, because the next day, I was informed that it had been posted, so why did they not inform me that they were waiting for an item, and there would have been no need to contact them.

Great service and product

Great service and a very fast delivery ??????

Very helpful when I had a problem

Really robust parking bollard and lock. Easy to install and use. Package arrived on time and in good condition. Would use again.

Good quality. Easy to install.prompt delivery.

On receipt of the order a part was missing. Ultra Secure were very apologetic and the missing part was delivered the next day. Very pleased with goods received.

My experience was good. Great product and a small issue with the order rectified quickly and efficiently

The stick on reflectors are very well made and made from good quality material yet cheap, the delivery was very quick. Had to get in touch with customer service as I wasn't sure if my payment went through, they replied straight away and very helpful

Years ago I bought a shed alarm from Ultrasecure but I lost the screw which holds the front and back of the alarm together. I asked them for a replacement and it was posted out over the bank holiday. Just before that I ordered an alarm for my caravan which came promptly, was easy to fit and works just fine. Since then I have ordered a second key fob for the caravan alarm which also came very quicky and was so easy to programme to the master unit. I have found the service and quality from this company absolutely wonderful, I have no hesitation in recommending them to anyone who needs an alarm.

Website good and displayed the various products available. Straight forward when placing the order and payment, and courier delivered within time frame advised.

No problems with order, items are good quality. Thank you.

I ordered the stainless steel retractable driveway bollards. They look fantastic and function really well. I am satisfied I made the right decision in buying this product.

Order arrived promptly and delivery agent deferred to my settings.

Item just as described, quick delivery. Excellent

The security bar has been made well and looks as if it will last a long time. Great value and delivered promptly

Excellent customer service

From placing the order to receiving my purchase, the process was smooth, efficient, and the product quality is of high standard.

Excellent quality equipment at a good price. Would be nice to have a couple of weeks grace on delivery charges, if you find you need to add a small addition to your system after your first order of over £75. But other than that, all good. Cheers.

I spoke to the tec team and they advised me regarding the equipment. I ordered it on line and received it before I expected. It took me about ten minutes to install and commission. Great bit of kit, very discrete. Working well. Thanks for all the help 10/10

I have been using Ultra Secure Direct for the last 6+ years. They have an extensive range of security products and their sales and service support is excellent, professional and friendly (in particular Stuare - sales and Dan - service). Highly recommend this company for all your security requirements.

The team at ultra secure direct helped me chose the right product even though it was the cheaper option, the product itself works very well and was very easy to install with clear instructions thank you

Great delivery and very friendly after sales service

Arrived in a couple of days and does exactly what i wanted it to.no complaints.

Tiny,hide in any pocket and so loud the personal alrm was heard nextdoor.perfect