9.6/10
★★★★★
based on 10372 reviews published

Latest positive customer reviews

5 /5
★★★★★

Extremely satisfied with this product. Exactly as advertised, bright and secure for nightly movements in passages and stairwells. Delivery and order was faultless and timely.

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Awnesh P.
purchased on 15/04/2024
5 /5
★★★★★

Good pricing and quick dispatch

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Gary B.
purchased on 10/04/2024
4 /5
★★★★☆

Left on door step on the day they said it would arrive.

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Moelwyn J.
purchased on 08/04/2024
5 /5
★★★★★

Great website. Easy to use and informative, with plenty of support channels including the old fashioned method of speaking to someone. Brilliant.

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Grant K.
purchased on 08/04/2024
5 /5
★★★★★

Easy to order fine delivery great product well satisfied

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Kathleen S.
purchased on 07/04/2024
5 /5
★★★★★

Good price and quick delivery

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Phil B.
purchased on 06/04/2024
5 /5
★★★★★

Delivered next day after ordering. Installed & working.

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Peter A.
purchased on 05/04/2024
5 /5
★★★★★

First class service as previously. Thanks.

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Shirley W.
purchased on 04/04/2024
5 /5
★★★★★

Delivered the next day. Not as loud as I thought it would be, but it's hard to know how loud a Db is

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Jez T.
purchased on 02/04/2024
5 /5
★★★★★

Arrived on time

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Margaret C.
purchased on 02/04/2024
5 /5
★★★★★

Highly efficient arrangements and a good quality product at a reasonable price

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Roger H.
purchased on 28/03/2024
4 /5
★★★★☆

Good

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Les B.
purchased on 31/03/2024
5 /5
★★★★★

Our order arrived promptly and everything was as described on the website. No issues with ordering through the website.

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Eileen C.
purchased on 19/03/2024
5 /5
★★★★★

Very quick delivery with same day dispatch. The alarm is as described, easy to set up and is now installed and working

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Jonathan T.
purchased on 26/03/2024
5 /5
★★★★★

Comprehensive selection of security posts. Very easy to find which item suited my needs. Straight forward to order and pay followed up with swift delivery. Based on my experience would definitely recommend

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John M.
purchased on 25/03/2024
5 /5
★★★★★

Your wireless gate to house alarms perform excellently. Good service.

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Colin P.
purchased on 25/03/2024
5 /5
★★★★★

The person in customer service was very helpful, the delivery was fast and the camera was easy to fit.

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Linda C.
purchased on 25/03/2024
5 /5
★★★★★

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Marie A.
purchased on 04/07/2023
Translated review
5 /5
★★★★★

Very good customer service and affordable staff panic alarms. The staff was very helpful as they were happy for us to collect the item on the same day. Superb Service

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Edwin R.
purchased on 25/03/2024
5 /5
★★★★★

Delivery prompt and product good quality

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Ashley B.
purchased on 20/03/2024
5 /5
★★★★★

Easy to order. Kept updated with the process. Arrived on the expected day. Works brilliantly. Three alarm sound options. Fairly realistic dog bark. Easy to set up.

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Emma W.
purchased on 20/03/2024
5 /5
★★★★★

Excellent service Fast delivery

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Barry M.
purchased on 20/03/2024
5 /5
★★★★★

Easy from start to finish. Great product, with great service all round

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Andrew C.
purchased on 19/03/2024
5 /5
★★★★★

Discussed the buildings that required protection with a very helpful and patient gentleman. Purchased two BT Contact/PIR systems which arrived very quickly and were already configured. Installation was straightforward after a bit of thought. I replaced the magnet supplied with one door contact for a rare earth magnet so that I could mount it across a large gap. The low cost of the components means that many devices can be installed to protect complex structures at a reasonable cost. The door contact siren is bearable whereas that in the PIR unit is distinctly unpleasant and I would recommend including one of them even if only used to provide an additional siren. I thoroughly recommend these units and this firm.

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Verified Buyer
purchased on 23/10/2023
5 /5
★★★★★

The intercom systems work perfectly. They are well made. The only quibble is that one of the intercoms is in a bedroom and the green flashing light is very obtrusive at night and is difficult to mask off. Otherwise exactly what we wanted.

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Pamela G.
purchased on 18/03/2024
5 /5
★★★★★

The ordering and securing of items was carried out perfectly and delivery and timing brilliant.

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Phillip M.
purchased on 19/03/2024
5 /5
★★★★★

Quick and efficient. Unlike most orders of goods onto the Islands there is at least two eels delay, unlike Ultra - the goods arrived in days. Thank you.

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Murray H.
purchased on 17/03/2024
Answer from Ultra Secure (ultrasecuredirect.com)
Good morning and many thanks for your review. We perhaps can not take all the plaudits on this occasion as we certainly had some help from our courier partners to get this order to you in good time, but thank you for sharing you feedback. Kindest regards Stuart
5 /5
★★★★★

Good service

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Ian M.
purchased on 15/03/2024
5 /5
★★★★★

Very satisfied, not always easy to install

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Marie Claude D.
purchased on 24/05/2023
Translated review
5 /5
★★★★★

Personalized service over the phone, searching for solutions and suggestions sent by email. Perfect.

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Frédéric C.
purchased on 17/06/2023
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5 /5
★★★★★

Comprehensive website, good customer service.

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Phil S.
purchased on 14/03/2024
5 /5
★★★★★

Site was easy to use.Delivery was efficient, & the product was first class.

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Jethro C.
purchased on 14/03/2024
5 /5
★★★★★

2 motion detectors (1 outside and 1 inside) that we connected to the same chime, with 2 different rings to know which one was triggered. Perfect

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Catherine P.
purchased on 10/07/2023
Translated review
5 /5
★★★★★

Received promptly. Well made product. Easy to set up. Does as its supposed to, works well in my motorhome.

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Roger J.
purchased on 14/03/2024
5 /5
★★★★★

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Jean-michel I.
purchased on 11/07/2023
Translated review
5 /5
★★★★★

Very competent

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Languille C.
purchased on 26/05/2023
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5 /5
★★★★★

Product purchased in May 2023, easy to install and very professional contact.

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Jean Marc B.
purchased on 05/05/2023
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5 /5
★★★★★

Effective range of products, a competent, responsive team with good advice!

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Thomas S.
purchased on 24/05/2023
Translated review
5 /5
★★★★★

Very helpful tech staff via email. Problem solved by recommended part.

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Tony B.
purchased on 12/03/2024
5 /5
★★★★★

Super fast efficient transaction and delivery Much appreciated

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Alistair M.
purchased on 11/03/2024