9.6/10
★★★★★
based on 10569 reviews published

Latest positive customer reviews

5 /5
★★★★★

An excellent website, with first class security products. Very speedy delivery of goods, using a excellent carrier.

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Verified Buyer
purchased on 13/03/2017
5 /5
★★★★★

Very helpful . Didn't understand much about the product I was buying so I called them And they were very helpful. They missed something out of the parcel but I received it the next day will be using again.

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Verified Buyer
purchased on 04/03/2017
5 /5
★★★★★

Everything was OK

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Acheteur Vérifié
purchased on 09/02/2017
Translated review
5 /5
★★★★★

The UltraSecure website was easy to navigate, and the products clearly described. I found what I was looking for with very little trouble. The ordering process was easy and uncomplicated. Communication was good, and I was kept updated as to when to expect my goods. I was given a one hour delivery slot, which allowed me to plan the rest of my day. Despatch was extremely quick, with the goods, ordered before midday, arriving on the following day. The quality of the security products is high, and I shall recommend the site to my friends.

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Verified Buyer
purchased on 08/03/2017
5 /5
★★★★★

Clean easy to navigate website

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Verified Buyer
purchased on 08/03/2017
5 /5
★★★★★

Ordered and received next day delivery. Item supplied is exactly as required.

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Verified Buyer
purchased on 09/03/2017
4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 10/02/2017
Translated review
5 /5
★★★★★

Excellent, easy to use website, simple and speedy online ordering, great range of British made products. Good value.

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Verified Buyer
purchased on 28/02/2017
5 /5
★★★★★

VERY GOOD THANKS

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Verified Buyer
purchased on 08/03/2017
5 /5
★★★★★

Well packaged well presented prompt delivery - manufactures videos are a tad diy but the product is close to perfect instructions were very well presented build quality is very robust compared with big name alarms highly impressed with the system we have - purchased as a stand alone system for our company vans dial out function was exactly what we needed and in the current climate the company could well be on to a winner with a vehicle adaption of the kit ! 10/10

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Verified Buyer
purchased on 07/03/2017
5 /5
★★★★★

Very helpful when telephoning for information, and a quick response in sending my order. Thank you.

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Verified Buyer
purchased on 07/03/2017
5 /5
★★★★★

First class I would recommend to anyone

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Verified Buyer
purchased on 07/03/2017
4 /5
★★★★☆

Professional in the approach. Very good.

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Acheteur Vérifié
purchased on 16/02/2017
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5 /5
★★★★★

Great product.

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Verified Buyer
purchased on 04/03/2017
5 /5
★★★★★

Very helpful

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Verified Buyer
purchased on 02/03/2017
5 /5
★★★★★

Fantastic Easy set up, as sensitive as it needs to be. This is the second unit I've bought The first one is still working fine in my van

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Verified Buyer
purchased on 04/03/2017
5 /5
★★★★★

Cool

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Verified Buyer
purchased on 06/03/2017
5 /5
★★★★★

Good value product delivered swiftly.

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Verified Buyer
purchased on 05/03/2017
5 /5
★★★★★

Excellent Service - Bought Wrong Item for our Needs was Exchanged at NO cost to our selves instantly - Super Service - Highly Recommended

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Verified Buyer
purchased on 27/02/2017
5 /5
★★★★★

Fast, reliable and precise!

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Acheteur Vérifié
purchased on 25/02/2017
Translated review
5 /5
★★★★★

Excellent product and service, immediate response to a slight paperwork issue.

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Verified Buyer
purchased on 03/03/2017
5 /5
★★★★★

Impeccable

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Acheteur Vérifié
purchased on 06/02/2017
Translated review
4 /5
★★★★☆

Trustworthy site. Item received on time as expected but it remains acceptable. User manual in French well explained

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Acheteur Vérifié
purchased on 24/02/2017
Translated review
Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Glad that you are generally satisfied.
Please excuse us if the time seemed long to you, we did respect the deadlines: ordered Friday afternoon, shipped Monday (we are closed on weekends), delivery to the relay point on Wednesday (48h delay for Bouches-du-Rhône).
What surprises me about the mentioned urgency is that the package was only picked up the day after tomorrow?

I hope nonetheless that you are satisfied with our service following the various phone exchanges.

Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
5 /5
★★★★★

Very good phone reception, affordable prices and wise advice, keep it up

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Acheteur Vérifié
purchased on 20/02/2017
Translated review
5 /5
★★★★★

Very good service, no surprises

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Acheteur Vérifié
purchased on 12/02/2017
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5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 06/02/2017
Translated review
4 /5
★★★★☆

Serious, efficient, missing 1 or 2 warning stickers in the package, unfortunate.

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Acheteur Vérifié
purchased on 12/02/2017
Translated review
Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Following your customer review, I checked your order and do not see any stickers, are you sure you added them to your cart?
Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
5 /5
★★★★★

Helpful customer service and very swift delivery

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Verified Buyer
purchased on 02/03/2017
5 /5
★★★★★

Very easy ordering, great information and immediate response to my chat line questions, very helpful and knowledgable and guided me to the right product.very fast delivery and great product.thank you.

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Verified Buyer
purchased on 01/03/2017
5 /5
★★★★★

Order arrived on time, the salesperson understood my request well. Serious.

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Acheteur Vérifié
purchased on 06/02/2017
Translated review
5 /5
★★★★★

Satisfied

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Acheteur Vérifié
purchased on 18/02/2017
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5 /5
★★★★★

Very professional team.

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Acheteur Vérifié
purchased on 20/02/2017
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5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 01/03/2017
4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 24/02/2017
Translated review
5 /5
★★★★★

In accordance with the description .. very good.

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Acheteur Vérifié
purchased on 09/02/2017
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5 /5
★★★★★

Listening, advice, professionalism, availability, etc. Nothing but good. More than perfect. J. Bodelet

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Acheteur Vérifié
purchased on 22/02/2017
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 13/02/2017
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5 /5
★★★★★

Very good advice and available for assembly explanations. I recommend this site for purchasing security products

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Acheteur Vérifié
purchased on 09/02/2017
Translated review
5 /5
★★★★★

Order prepared as agreed. Very good phone contact for the setup. Establishment to recommend without problem

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Acheteur Vérifié
purchased on 23/02/2017
Translated review
4 /5
★★★★☆

I find the manual difficult to follow. I would have to hire a 'professional' to install it.

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Acheteur Vérifié
purchased on 11/02/2017
Translated review
Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Please excuse us if all this does not seem clear to you, customers are more or less comfortable with this kind of material, which I can completely understand.
Nevertheless, know that our service is always at your disposal to help you throughout the setup of the system. Moreover, the material has already been prepared and paired for you, so you just need to insert the batteries and fix the elements where you wish to do so. Nothing simpler.

Do not hesitate at all if you need additional help.

Best regards,
Christopher
securitemarche.fr