9.6/10
★★★★★
based on 10256 reviews published

Latest positive customer reviews

5 /5
★★★★★

Perfect. I use this alarm to secure an agricultural shed.

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Acheteur Vérifié
purchased on 21/12/2016
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 20/12/2016
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5 /5
★★★★★

Very practical

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Acheteur Vérifié
purchased on 11/12/2016
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5 /5
★★★★★

Excellent commercial service, very good advice before purchase.

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Acheteur Vérifié
purchased on 05/12/2016
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5 /5
★★★★★

No problem. In case of an issue, a contact person online without extra charge.

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Acheteur Vérifié
purchased on 03/12/2016
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5 /5
★★★★★

Very good site and good contact

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Acheteur Vérifié
purchased on 09/12/2016
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4 /5
★★★★☆

Well, I regret that there are not more explanations about the material when buying, missing some spacers, had to put interfaces

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Acheteur Vérifié
purchased on 05/12/2016
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

We apologize for your feelings. I see that you called us 3 times before the sale and 4 times after, you should not hesitate if you needed more information.
Regarding the 'spacers', I am sorry, I do not understand. As my colleague indicated to you on December 19, depending on your installation, you needed to raise the door contact due to the fact that you have a shift. However, this is not something that is provided, I cannot understand what your son-in-law had more.
What I know: these door contacts are delivered with double-sided tape, period. Do not hesitate to contact our service by phone to give us more information. We strive to respond to each request as best as we can.

Best regards,
Christopher
securitemarche.fr
4 /5
★★★★☆

Very good, good advice

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Acheteur Vérifié
purchased on 18/11/2016
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5 /5
★★★★★

Very good. Technicians are attentive.

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Acheteur Vérifié
purchased on 20/12/2016
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4 /5
★★★★☆

Perfect, and within the deadlines

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Acheteur Vérifié
purchased on 09/12/2016
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5 /5
★★★★★

Speed and compliance.

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Acheteur Vérifié
purchased on 20/12/2016
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4 /5
★★★★☆

Order placed on November 14, package available at the relay point on November 26. That's long! However, the wireless doorbell purchased works perfectly and the transmitters seem particularly well protected against humidity. It is possible to place the transmitters away from humidity (in the mailbox for example) and use a remote wired push button (I did it and it works perfectly). The announced range of 700 m in free field seems real.

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Acheteur Vérifié
purchased on 19/11/2016
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

I fear there has been confusion.
Your order, placed on Saturday 19/11 at 14:07, was shipped on Monday 21/11. Delivery to the relay point the next day, Tuesday 22/11 at 11:57, package that you picked up at 15:11 the same day.
The rest of your comment fits well with the product purchased, so I think you know well which order it is, but perhaps a small misunderstanding regarding the dates and another order you may have placed online?
Nothing very serious in any case, I just wanted to clarify because our quality of service is very important to me and my colleagues.

The main thing is that the material satisfies you.
We remain at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 08/12/2016
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5 /5
★★★★★

Good value products that work and very good service. Nothing to complain about

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Acheteur Vérifié
purchased on 14/12/2016
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4 /5
★★★★☆

Order the same day received the next day....

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Acheteur Vérifié
purchased on 28/12/2016
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4 /5
★★★★☆

Not bad.

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Acheteur Vérifié
purchased on 14/12/2016
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5 /5
★★★★★

Really very good

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Acheteur Vérifié
purchased on 29/12/2016
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5 /5
★★★★★

Really pros, thank you

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Acheteur Vérifié
purchased on 30/12/2016
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5 /5
★★★★★

Very responsive customer service, everything works, greetings!

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Acheteur Vérifié
purchased on 03/12/2016
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5 /5
★★★★★

Excellent, I recommend this site

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Acheteur Vérifié
purchased on 28/11/2016
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5 /5
★★★★★

Perfect, nothing to say.

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Acheteur Vérifié
purchased on 29/12/2016
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5 /5
★★★★★

Welcome, advice, competence!

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Acheteur Vérifié
purchased on 14/12/2016
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5 /5
★★★★★

Hello, your item is even better than I thought, discreet, practical, and reassuring. By the way, I ordered another one for a friend and she thinks it's great, thank you

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Acheteur Vérifié
purchased on 31/12/2016
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5 /5
★★★★★

Easy to use website and a fast and efficient service

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Verified Buyer
purchased on 06/01/2017
5 /5
★★★★★

Very versatile alarm system.

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Verified Buyer
purchased on 03/01/2017
4 /5
★★★★☆

Good web site and ordering process with tracking updates. Delivery time estimate was accurate to the hour.

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Verified Buyer
purchased on 05/01/2017
5 /5
★★★★★

Prompt delivery Good product, easily installed and set up.

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Verified Buyer
purchased on 06/01/2017
5 /5
★★★★★

Customer Service was excellent especially as I needed to change my order just before dispatch after seeking further advice.

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Verified Buyer
purchased on 04/01/2017
5 /5
★★★★★

Excellent service. Ordered product Tues evening. Delivered. Thurs morning first post.

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Verified Buyer
purchased on 03/01/2017
5 /5
★★★★★

Excellent communication and good to deal with customer. Highly recommended.

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

Excellent service and excellent after service too. Sheme the instructions weren't idiot proof but spoke to a very helpful young man on the helpline

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Verified Buyer
purchased on 01/01/2017
5 /5
★★★★★

Order was delivered promptly .

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Verified Buyer
purchased on 31/12/2016
5 /5
★★★★★

Could not believe how helpful they were when purchasing. Being an English company having an English contact number is a God send especially if you are going to require tech help. The product was in my hands the next day after ordering. Excellent service. Keep it up

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Verified Buyer
purchased on 15/12/2016
5 /5
★★★★★

Good with very good customer relations dept.

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Verified Buyer
purchased on 03/01/2017
5 /5
★★★★★

Very prompt delivery and really pleased with product

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Verified Buyer
purchased on 02/01/2017
5 /5
★★★★★

Great Service

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Verified Buyer
purchased on 30/12/2016
5 /5
★★★★★

Helpful advice on the phone, confirmation email and invoice sent immediately and item arrived next day!

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Verified Buyer
purchased on 29/12/2016
5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 29/12/2016
5 /5
★★★★★

A fast delivery' also setup of alarm explained in simple step by step terms.

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Verified Buyer
purchased on 24/12/2016
5 /5
★★★★★

Great advice and delivery arrived when it should have.

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Verified Buyer
purchased on 27/12/2016