9.6/10
★★★★★
based on 10256 reviews published

Latest positive customer reviews

4 /5
★★★★☆

I received my order from ultrasecuredirect quickly but there was a fault on the item so after speaking to ultrasecuredirect on the telephone was told to return it and posted it back to them on 20th December. The company received my returned item after the Christmas break on 28th December and I received a replacement item all set up for use on 5th January - excellent customer service. i would recommend this company.

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Verified Buyer
purchased on 12/12/2016
5 /5
★★★★★

I had excellent service from the website. after placing my order I received a phone call about the key I had ordered and was told that the key would not fit the security post. the even allowed me to change my order and remove the key. I thought this was brilliant.

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Verified Buyer
purchased on 18/12/2016
4 /5
★★★★☆

Good service although the website can be a little confusing and difficult to navigate on a pad rather than a larger screen PC

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Verified Buyer
purchased on 16/12/2016
5 /5
★★★★★

Fast reliable service not to expensive

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Verified Buyer
purchased on 19/12/2016
5 /5
★★★★★

Quick delivery. Easy to set up (both written and video instructions on line) Very pleased.

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Verified Buyer
purchased on 03/12/2016
5 /5
★★★★★

Next day delivery of a quality product Also good to know that there's tech help at the end of a phone manned by a real person !!

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Verified Buyer
purchased on 21/12/2016
5 /5
★★★★★

Thanks quick del .great product.

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Verified Buyer
purchased on 14/12/2016
5 /5
★★★★★

Great service and prompt delivery. 5 stars

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

They were very helpful with the delivery, would recommend this company and would use the again.

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

Excellent Service, second to none

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Verified Buyer
purchased on 18/12/2016
5 /5
★★★★★

Brilliant - kept up to date all the time with progress and delivery was exactly when I was told it would be.

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Verified Buyer
purchased on 14/12/2016
4 /5
★★★★☆

Goods arrived promptly but not clear on website that Sim card needed to be ordered separately. Now waiting for it to arrive so can't fully review product. Well packed and looks well made.

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Verified Buyer
purchased on 13/12/2016
5 /5
★★★★★

Excellent service and efficient delivery

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Verified Buyer
purchased on 13/12/2016
5 /5
★★★★★

Very happy with products ordered and recieved very quickly. The product is perfect, easy to install and use. Totally as described and a very happy customer. Best wishes

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Verified Buyer
purchased on 13/12/2016
5 /5
★★★★★

Very easy to use and very informative

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Verified Buyer
purchased on 14/12/2016
5 /5
★★★★★

Everything just as expected delivered promptly, excellent.

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Verified Buyer
purchased on 10/12/2016
5 /5
★★★★★

This company is spot on, the products they sent me were quality and exactly what I wanted , I could of bought cheaper but when they arrived ( when they told me they would by Email) I was well impressed with the quality and service. I will be using them again and would recommend to other builders. Many Thanks George Marriott ( Marriott Home Services Building and Maintenance)

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Verified Buyer
purchased on 12/12/2016
5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 10/12/2016
5 /5
★★★★★

Very easy to use.A small problem I had with the product was rectified very quickly.I have received excellent service.

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Verified Buyer
purchased on 03/12/2016
5 /5
★★★★★

Good fast service. Would trade again with them.

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Verified Buyer
purchased on 08/12/2016
5 /5
★★★★★

Website easy to navigate. Delivery prompt and ontime.

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Verified Buyer
purchased on 08/12/2016
5 /5
★★★★★

Good product and excellent value for money.

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Verified Buyer
purchased on 07/12/2016
5 /5
★★★★★

The whole process was easy and the service excellent. I would certainly recommend and use for further purchases. Customer service could not be faulted quick to respond and action my change of order. Speedy delivery and delighted with quality.

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Verified Buyer
purchased on 05/12/2016
5 /5
★★★★★

Prompt and easy service coupled with good customer service

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Verified Buyer
purchased on 03/12/2016
5 /5
★★★★★

Great easy to use website. Wonderful next day delivery. Fab

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Verified Buyer
purchased on 01/12/2016
5 /5
★★★★★

Very good advice and perfect after-sales service. Very good responsiveness of email responses.

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Acheteur Vérifié
purchased on 25/10/2016
Translated review
5 /5
★★★★★

Fantastic service brill products def use again

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Verified Buyer
purchased on 30/11/2016
5 /5
★★★★★

Simple functional

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Acheteur Vérifié
purchased on 03/11/2016
Translated review
5 /5
★★★★★

Absolutely wonderful. I wanted to protect my summerhouse (Man cave) and without fuss, high cost and Tech I would struggle to understand. I found it, right here! The right product is great, but adding the right company to buy it from, Ultra secure made it so much easier and quicker for me. Job done.

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Verified Buyer
purchased on 23/11/2016
5 /5
★★★★★

Very helpful company always willing to work with you.

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Verified Buyer
purchased on 28/11/2016
4 /5
★★★★☆

Fast efficient service.

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Verified Buyer
purchased on 25/11/2016
5 /5
★★★★★

Received in quick fashion, assembled well and installed next day. Working well.

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Verified Buyer
purchased on 26/11/2016
5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 26/11/2016
5 /5
★★★★★

Very good

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Verified Buyer
purchased on 26/11/2016
4 /5
★★★★☆

The documentation could be more helpful

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Verified Buyer
purchased on 25/11/2016
5 /5
★★★★★

Spot on

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Verified Buyer
purchased on 25/11/2016
5 /5
★★★★★

Simple, effective and financially affordable product. Scalable material.

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Acheteur Vérifié
purchased on 27/10/2016
Translated review
5 /5
★★★★★

Fast delivery and someone attentive to any problem very happy with my order

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Acheteur Vérifié
purchased on 28/10/2016
Translated review
5 /5
★★★★★

First class service from placing my order to receiving my order. technical help was clear and easy to understand and done in a most friendly way.

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Verified Buyer
purchased on 17/11/2016
5 /5
★★★★★

Very good product, fast delivery, I recommend

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Acheteur Vérifié
purchased on 22/10/2016
Translated review