9.6/10
★★★★★
based on 10376 reviews published

Latest positive customer reviews

5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 08/12/2016
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5 /5
★★★★★

Good value products that work and very good service. Nothing to complain about

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Acheteur Vérifié
purchased on 14/12/2016
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4 /5
★★★★☆

Order the same day received the next day....

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Acheteur Vérifié
purchased on 28/12/2016
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4 /5
★★★★☆

Not bad.

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Acheteur Vérifié
purchased on 14/12/2016
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5 /5
★★★★★

Really very good

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Acheteur Vérifié
purchased on 29/12/2016
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5 /5
★★★★★

Really pros, thank you

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Acheteur Vérifié
purchased on 30/12/2016
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5 /5
★★★★★

Very responsive customer service, everything works, greetings!

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Acheteur Vérifié
purchased on 03/12/2016
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5 /5
★★★★★

Excellent, I recommend this site

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Acheteur Vérifié
purchased on 28/11/2016
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5 /5
★★★★★

Perfect, nothing to say.

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Acheteur Vérifié
purchased on 29/12/2016
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5 /5
★★★★★

Welcome, advice, competence!

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Acheteur Vérifié
purchased on 14/12/2016
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5 /5
★★★★★

Hello, your item is even better than I thought, discreet, practical, and reassuring. By the way, I ordered another one for a friend and she thinks it's great, thank you

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Acheteur Vérifié
purchased on 31/12/2016
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5 /5
★★★★★

Easy to use website and a fast and efficient service

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Verified Buyer
purchased on 06/01/2017
5 /5
★★★★★

Very versatile alarm system.

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Verified Buyer
purchased on 03/01/2017
4 /5
★★★★☆

Good web site and ordering process with tracking updates. Delivery time estimate was accurate to the hour.

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Verified Buyer
purchased on 05/01/2017
5 /5
★★★★★

Prompt delivery Good product, easily installed and set up.

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Verified Buyer
purchased on 06/01/2017
5 /5
★★★★★

Customer Service was excellent especially as I needed to change my order just before dispatch after seeking further advice.

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Verified Buyer
purchased on 04/01/2017
5 /5
★★★★★

Excellent service. Ordered product Tues evening. Delivered. Thurs morning first post.

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Verified Buyer
purchased on 03/01/2017
5 /5
★★★★★

Excellent communication and good to deal with customer. Highly recommended.

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

Excellent service and excellent after service too. Sheme the instructions weren't idiot proof but spoke to a very helpful young man on the helpline

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Verified Buyer
purchased on 01/01/2017
5 /5
★★★★★

Order was delivered promptly .

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Verified Buyer
purchased on 31/12/2016
5 /5
★★★★★

Could not believe how helpful they were when purchasing. Being an English company having an English contact number is a God send especially if you are going to require tech help. The product was in my hands the next day after ordering. Excellent service. Keep it up

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Verified Buyer
purchased on 15/12/2016
5 /5
★★★★★

Good with very good customer relations dept.

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Verified Buyer
purchased on 03/01/2017
5 /5
★★★★★

Very prompt delivery and really pleased with product

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Verified Buyer
purchased on 02/01/2017
5 /5
★★★★★

Great Service

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Verified Buyer
purchased on 30/12/2016
5 /5
★★★★★

Helpful advice on the phone, confirmation email and invoice sent immediately and item arrived next day!

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Verified Buyer
purchased on 29/12/2016
5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 29/12/2016
5 /5
★★★★★

A fast delivery' also setup of alarm explained in simple step by step terms.

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Verified Buyer
purchased on 24/12/2016
5 /5
★★★★★

Great advice and delivery arrived when it should have.

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Verified Buyer
purchased on 27/12/2016
4 /5
★★★★☆

I received my order from ultrasecuredirect quickly but there was a fault on the item so after speaking to ultrasecuredirect on the telephone was told to return it and posted it back to them on 20th December. The company received my returned item after the Christmas break on 28th December and I received a replacement item all set up for use on 5th January - excellent customer service. i would recommend this company.

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Verified Buyer
purchased on 12/12/2016
5 /5
★★★★★

I had excellent service from the website. after placing my order I received a phone call about the key I had ordered and was told that the key would not fit the security post. the even allowed me to change my order and remove the key. I thought this was brilliant.

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Verified Buyer
purchased on 18/12/2016
4 /5
★★★★☆

Good service although the website can be a little confusing and difficult to navigate on a pad rather than a larger screen PC

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Verified Buyer
purchased on 16/12/2016
5 /5
★★★★★

Fast reliable service not to expensive

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Verified Buyer
purchased on 19/12/2016
5 /5
★★★★★

Quick delivery. Easy to set up (both written and video instructions on line) Very pleased.

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Verified Buyer
purchased on 03/12/2016
5 /5
★★★★★

Next day delivery of a quality product Also good to know that there's tech help at the end of a phone manned by a real person !!

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Verified Buyer
purchased on 21/12/2016
5 /5
★★★★★

Thanks quick del .great product.

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Verified Buyer
purchased on 14/12/2016
5 /5
★★★★★

Great service and prompt delivery. 5 stars

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

They were very helpful with the delivery, would recommend this company and would use the again.

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Verified Buyer
purchased on 17/12/2016
5 /5
★★★★★

Excellent Service, second to none

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Verified Buyer
purchased on 18/12/2016
5 /5
★★★★★

Brilliant - kept up to date all the time with progress and delivery was exactly when I was told it would be.

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Verified Buyer
purchased on 14/12/2016
4 /5
★★★★☆

Goods arrived promptly but not clear on website that Sim card needed to be ordered separately. Now waiting for it to arrive so can't fully review product. Well packed and looks well made.

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Verified Buyer
purchased on 13/12/2016