9.6/10
★★★★★
based on 10453 reviews published

Latest customer reviews

5 /5
★★★★★

Sometimes

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Muriel F.
purchased on 28/10/2025
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5 /5
★★★★★

Good products for competitive prices and customer service available (for advice before purchase). The installation and use of sensors and doorbells is very quick and easy, the pairings are already done upon receipt.

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Desorgues S.
purchased on 29/10/2025
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5 /5
★★★★★

Good advice, I returned the equipment because I did not ensure the reception of the GSM at home, customer service is easily reachable which is very appreciated

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Christian T.
purchased on 29/10/2025
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5 /5
★★★★★

Good value for money for a subscription-free and deterrent installation. By adding elements according to the size of your home, it's customized. Very satisfied

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Joel J.
purchased on 28/10/2025
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5 /5
★★★★★

Problem with a detector, very good support on two occasions. Very professional

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Michel S.
purchased on 29/10/2025
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5 /5
★★★★★

Extraordinary the sound is powerful it is repulsive it is perfect for scaring away attacking dogs or attacking humans

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Catherine M.
purchased on 28/10/2025
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3 /5
★★★☆☆

I wanted an ultrapir, but you removed it from the catalog. I mistakenly bought the ultra secure which looks like it. I returned it, and I am waiting to be refunded.

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Alain P.
purchased on 28/10/2025
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5 /5
★★★★★

Great store, I have been buying its reliable products for about ten years

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Michel J.
purchased on 27/10/2025
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5 /5
★★★★★

Very good product, and very reasonable price, works very well, I recommend

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Patrick V.
purchased on 25/10/2025
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5 /5
★★★★★

Yes, very satisfied customer for over 6 years without any problems, it makes me 5 paired devices, does its job well and calls your mobile in case of intrusion with Urtrapir 3

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Leslie G.
purchased on 27/10/2025
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5 /5
★★★★★

I recommend this supplier for their seriousness, their follow-up, in two words that summarize everything, professionalism and competence.

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Francois R.
purchased on 27/10/2025
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5 /5
★★★★★

Replacement of a defective detector without issues

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François H.
purchased on 27/10/2025
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5 /5
★★★★★

Corresponds to what I was expecting. Thank you

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Hélène B.
purchased on 25/10/2025
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5 /5
★★★★★

Very good site. simple, autonomous and effective alarm product.

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Benoit V.
purchased on 29/01/2025
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5 /5
★★★★★

Top service, excellent phone advice, I recommend 😉

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Gäétan L.
purchased on 24/10/2025
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5 /5
★★★★★

Perfect, serious, very professional.

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Thierry R.
purchased on 20/10/2025
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5 /5
★★★★★

Everything is perfect, customer service very responsive on the phone (exceptional these days), package delivered quickly, material OK. A big thank you.

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Rodolphe C.
purchased on 23/10/2025
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5 /5
★★★★★

Delivery on time and products conform to the description.

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Pascal R.
purchased on 22/10/2025
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5 /5
★★★★★

Very satisfied I have already ordered several times and always the same quality service and product staff top

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Espartaco R.
purchased on 21/10/2025
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5 /5
★★★★★

Very good advice. Order executed quickly. I recommend.

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Antoine B.
purchased on 21/10/2025
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5 /5
★★★★★

-

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Charles C.
purchased on 21/10/2025
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5 /5
★★★★★

Perfect

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Jacques R.
purchased on 17/10/2025
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5 /5
★★★★★

Easy navigation on the site. The different products are well detailed. Payment is possible via Paypal. Delivery in record time. I recommend.

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Thierry M.
purchased on 21/10/2025
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5 /5
★★★★★

Excellent works very well the sirens are so loud that we can't stay in the garage very happy with this purchase see you soon for a new purchase for the house

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Damien L.
purchased on 28/07/2025
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5 /5
★★★★★

Pro, fast, nice, the best !!

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Ludwig J.
purchased on 15/10/2025
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5 /5
★★★★★

Very happy with my purchase

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Marianne C.
purchased on 13/10/2025
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5 /5
★★★★★

Quick reception, quality material meeting my expectations

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Valérie F.
purchased on 15/10/2025
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5 /5
★★★★★

Very happy but I would like to order an adapter because the round batteries do not suit me.. I want a sustainable installation

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Laurent J.
purchased on 27/09/2025
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5 /5
★★★★★

Following a significant theft in my semi-trailer, I searched for security options that might exist. I came across this French company. I called to get more information. I was guided by Vincent, a very pleasant person, who, according to my request, directed me towards a motion sensor with an alert on an additional sound box, which I position, connected in my tractor. I added a door opening detector to optimize the security of my cargo. His explanations were very clear. The price was a pleasant surprise compared to what I had imagined. I ordered on Tuesday evening and received it on Thursday. Package received with a warranty strip which secures the shipment. Everything is perfectly packaged. Tested at home and nothing to complain about...... Just need to install it and sleep peacefully from now on. Count on me to promote your company and talk about your products.

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Lydia G.
purchased on 14/10/2025
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5 /5
★★★★★

Top

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Daniel M.
purchased on 15/10/2025
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5 /5
★★★★★

A friendly welcome every time, the customer service advisors are available and provide good advice. The technician is also attentive to needs and perfectly fulfills his role.

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Jean-michel J.
purchased on 13/10/2025
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1 /5
★☆☆☆☆

Total incompetence of the carrier GLS. Especially do not order anything if delivery is made by GLS

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Jean-paul F.
purchased on 13/10/2025
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Answer from Ultra Secure (ultrasecuredirect.com)
Dear customer,
I am surprised by your message as we do not deliver our packages by GLS?
After checking in our systems, I can confirm that your order shipped by Colissimo on 14/10 was indeed delivered to the pickup point on 16/10, and picked up on 17/10.
For your information, this is likely a merchant error.
Remaining at your complete disposal.
The Ultra Secure team
5 /5
★★★★★

Very good product. Good quality. Easy to install. Meets my expectations perfectly.

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Yann C.
purchased on 11/09/2025
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5 /5
★★★★★

-

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Didier L.
purchased on 13/10/2025
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4 /5
★★★★☆

The order and delivery were easy, just need to install it now.

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Christian K.
purchased on 12/10/2025
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5 /5
★★★★★

Perfect phone support and advice, fast shipping and paired equipment ready to use. Thank you

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Yann G.
purchased on 13/10/2025
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5 /5
★★★★★

Easy to order and easy to install

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Planas A.
purchased on 09/10/2025
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5 /5
★★★★★

PERFECT

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Pascal B.
purchased on 08/10/2025
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5 /5
★★★★★

Purchase of two alarms in 3 years, still very responsive for orders, as well as customer service. I would not hesitate to recommend if needed.

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Jonathan C.
purchased on 24/09/2025
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5 /5
★★★★★

Absolutely delighted to have been advised by Philippe who was able to find the solution to my particular problem. He possesses the essential qualities to guide us in choosing products. Thank you to him!

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Jean-charles P.
purchased on 08/10/2025
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