English
★★★★★
based on 10774 reviews published
Summary of reviews
The online store is recognized for its exceptional product quality, with many customers highlighting the performance and durability of items such as sensitive detectors and alarms. Fast delivery is a consistent theme, with numerous reviews praising the prompt shipping, often within 48 to 72 hours, ensuring that orders arrive quickly and well-packaged. Customers frequently mention the high level of customer service, noting the professionalism and responsiveness of the staff who provide valuable advice and support throughout the purchasing process.
Latest negative customer reviews
IF the people are good advisors and serious, the product is not up to par. The detector triggers at the slightest wind when it is supposed not to react to moving vegetation. Now it works when it wants even though the batteries have been checked. Disappointing purchase
Please excuse us for this inconvenience.
Have you tried to contact us? I cannot find any record of a call from the number that was on the order.
Please know that these products are very reliable, we sell a significant quantity throughout the year and customers are satisfied (see reviews in general). But it is important to install the product correctly, which is why our service is here to guide you through the process.
Another important piece of information: it is not our policy to leave a customer with a product they cannot use. We have a sufficiently wide range to offer you something more suitable if the one you ordered does not fit (this can happen). And in the extreme case, we prefer to refund you.
The ultimate goal is to satisfy 100% of customers.
The best thing is to call our workshop so they can understand and give you installation advice.
We are available from Monday to Friday from 9 am to 6 pm non-stop at 09 72 30 88 88 (non-premium number).
I remain personally at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
Cheep feel and look
Sorry you do not like this Padlock, we have sold many over the last few years, with no negative feedback until now. We do have our 30 day money back guarantee to protect customers in cases like this, as we appreciate you cannot always get a feel for a product from looking at a Photo, but we always do our best to give full and honest descriptions on all of our listings. Please feel free to return it within the 30 days for a full refund or exchange for another product.
- 1
- 2