★★★★★
based on 10256 reviews published
Latest positive customer reviews
Very pleased with the product / easy to set up and install
The problem here is not with Ultrascape, but the service offered by DPD who tried and failed to follow good delivery instructions, and failed miserably, because if they are not delivering to someone's house, they haven't got a damn clue.
The ordering process was quick and easy and as to the postage, very fast. I had no problems at all. The alarm was up and running in no time. Very pleased.
Good quality good value easy to use and instal very quick and top Delivery company will definitely use again
Ordered on-line, website easy to navigate around, item delivered quickly and well packaged. Overall, a good company to deal with!
Always available and friendly for information.
Good all round service
Easy site to use , all items have a clear description showing good images and sizes.
Very pleased with both the service and the product. Very fast delivery.
Clear communication of delivery time. Accurate and straight forward.
Excellent, No probs, easy to use.
Excellent communication and fast despatch with next day delivery.
This is a great product. Better than I had anticipated. Delivery and support was/ is excellent too.
Good advice on phone and very quick delivery of product
Easy to deal with. Quick dispatch.
Great quality and decided to install the removable bollard myself which was straight forward, Great product and price
We had never ordered from Ultra Secure Direct before so as with any new business we deal with we were a little unsure, but we had absolutely no reason to worry. The website was very easy to navigate around and the product information was excellent reassuring us that we were purchasing the correct product for our needs. All communications were very clear and our delivery arrived quickly and well packaged. I would recommend Ultra Secure Direct to anyone and will definitely be a return customer next time we have a need they can meet. So refreshing to deal with a company that actually delivers on its promises and does what it says it will do. Thank you so much!
Excellent product and delivered on time
Excellent service and great product! I purchased a BT Caravan PIR & Internal Siren kit with a further PIR and remote to be installed on my boat. This arrived in a day! - and I was delighted to find that all units had been paired to work together. The kit came with all the necessary batteries and the caravan alarm stickers had been changed to those relating to a boat. It was extremely easy to set up the alarm, test it and find that the kit is very good value for money. On this experience I thoroughly recommend this company.
Should certainly do the trick!
Helpful on the phone. Easy to order and arrived the next day.
Easy order process, quick delivery, excellent quality goods well packed. Looking forward to installing and putting into use.
I purchased the BT Wireless PIR Motion Sensor Alarm for the sole purpose of protecting my shed. Reading the reviews I wasn't sure if the alarm reset itself once triggered. I wouldn't want it staying on till the batteries ran down, nor would my neighbours. I rang Ultrasecure sales dept and they confirmed that the alarm does reset itself after 2 minutes and will go again and again if triggered. Delivery was quicker than stated when ordered and alarm quite simple to install and operate. The alarm is VERY LOUD. My obnly negative comment would be to include better quality fixing screws rather than cheap chinese. Other than that, so far i'm well impressed.
The torches were delivered the day after I ordered them - Excellent. But they are quite expensive.
After explicit information, I ordered, received quickly, installed in less than 5 minutes, very good careful packaging. Works very well despite the distance between the transmitter and receiver, it's clear and neat. Happy with my purchase. By the way, I bought another product.
This dummy box was actually to replace a corroded working box. I picked it for it's depth allowing me to fit the existing alarm siren. An added bonus is the flashing led ( battery driven ). It did the trick and I may even purchase two more to cover rest of the house.
Ordered bollards and has delivered next day all as described excellent service very impressed
Great products and arrived quickly
I was looking for an alarm for my caravan. The website was easy to navigate and found quickly a suitable alarm at a very good price. The order was shipped in 2 days from purchase. Installation was straight forward with comprehensive instruction documentation. Thank you Ultrasecuredirect.com
Simply five star
Super fast delivery!! Although there was a fault with the push button, this was quickly diagnosed with help from the Technical team and a replacement part sent out within 24hours. Great product and great customer service!!
Ordered goods received quickly.
Excellent fast service
Works very well. Just the walkie-talkie mode is very confusing for an elderly person, as the handset looks like a mobile phone with two buttons (pick up/hang up). You have to pick up and then press the side button to talk. Not intuitive for an elderly person (not full duplex communication).
Studied the website but had a few queries about fixing , gave them a call and a gentleman gave me the pros and cons of different methods and reasons for each. Sound and helpful information from a true professional. Fast delivery as promised , packaged well , product as described and of good quality. Would highly recommend.
It did the job perfectly thankyou
Works as described.
Very good does the job well
Excellent product at a reasonable price. Delivered promptly -thank you
Easy to use website , great service , no probs at all