★★★★★
based on 10376 reviews published
Latest positive customer reviews
Perfect transaction and good follow-up
Helpful, responsive and knowable Im impressed
Staff very very friendly and attentive. Unfortunately, it doesn't work for me. But I won't forget this site.
Received in 48h. Good service advisor. Made several attempts to verify the seriousness of the product: perfect! Very good quality ratio. Too bad there isn't a commercial gesture for the purchase of several detectors.
Fast and compliant
Good
Very good, product meets my expectations and fast shipping. I recommend this site
The equipment has satisfied me, beyond my expectations, however it must be well sold by other sites! But it is rare to find such good technical support. Perfect!
Well-organized site, easy order entry, secure payment without problems, fast shipping, material perfectly matching its description and functionalities: all positive!
Very satisfied with the company that I recommend. Staff always available and very competent, attentive. Very professional staff.
Works very well, very good product I recommend it!
Very good
Very satisfied with the phone reception and the advice given! Material received very quickly and in perfect condition. Highly recommendable site.
Product conforms to the description made. Delivery time respected.
Perfect!
Nothing to complain about, superb. !!!!!!
Speed and seriousness
I would recommend, but the delivery was lacking.
Very good advice and assistance by phone. Real dedicated customer service. I will recommend this site because I am sure to have follow-up and real advice regarding my needs. Regards.
Very effective detection device but very complex to install. Good technical support is essential for a novice.
10 out of 10
Product conforms to the description. Received quickly in a secure transport package. I recommend this site.
Very good
Fast, efficient, product conforms! I recommend this site.
Order shipped quickly.
Impeccable despite a slightly flimsy remote control attachment.
Even though I haven't yet managed to finalize the product setup, I find it remarkable and, contrary to the claims of its competitors, it keeps its promises (announced distances maintained). Remarkable customer service.
Super!!!! very good site, no problems!!! I recommend it.
Good, nothing to report
Very good. Attentive contact by phone, very nice.
Delivery time correct, material conforms to the description on the site.
Good
The information provided by the delivery company is contradictory... to say the least, comical!
Very good advice from a phone contact. We are dealing with professionals who know their products.
Very good
GOOD Delivery OK and product compliant. To recommend.
Fast and efficient
Found UltraSecure direct website via a Google search for PIR sensors. I found it extremely easy to navigate to the section I wanted and the descriptions are clear and easy to understand. I spent some time looking through the various sections and reading the detailed information on several specific items, which was extremely helpful and covered all the information I wanted to know when making my decision on which system was suited to my needs. I orderd x2 PIR motion sensors with indoor alarm, remote control and x2 vibration sensors for shed. Ordering and paying was a quick and simple process. My items arrived within 2 day's by courier and were very well packaged. We set up the PIR's & indoor alarm system without any problems, the manual is quite easy to understand. We then moved on to the vibration sensors, one on the shed door, one on the window, the door one paired with the system instantly, however we could not get the one on the window to work at all. Finally we concluded it must be faulty so I sent an email to UltraSecure direct asking what their procedure was for replacing what seemed to be a faulty unit. I received a reply within a couple of hours apologising for the inconvenience and informing me a replacement would be sent out asap. It arrived the next day. The replacement Vibration sensor was duly fitted and paired with the alarm instantly. I am very impressed with this company and their after sales service is outstanding, I will certainly be making further purchases from them in the near future and have no hesitation in recommending UltraSecure direct to anyone who is looking for quality security & safety products from a company they can trust.
We have already told others how good the service was, Very pleased with the goods and service we received.
Prompt delivery. Helpful service when I had a query. Would recommend.