★★★★★
based on 10372 reviews published
Latest positive customer reviews
We had never ordered from Ultra Secure Direct before so as with any new business we deal with we were a little unsure, but we had absolutely no reason to worry. The website was very easy to navigate around and the product information was excellent reassuring us that we were purchasing the correct product for our needs. All communications were very clear and our delivery arrived quickly and well packaged. I would recommend Ultra Secure Direct to anyone and will definitely be a return customer next time we have a need they can meet. So refreshing to deal with a company that actually delivers on its promises and does what it says it will do. Thank you so much!
Excellent product and delivered on time
Excellent service and great product! I purchased a BT Caravan PIR & Internal Siren kit with a further PIR and remote to be installed on my boat. This arrived in a day! - and I was delighted to find that all units had been paired to work together. The kit came with all the necessary batteries and the caravan alarm stickers had been changed to those relating to a boat. It was extremely easy to set up the alarm, test it and find that the kit is very good value for money. On this experience I thoroughly recommend this company.
Should certainly do the trick!
Helpful on the phone. Easy to order and arrived the next day.
Easy order process, quick delivery, excellent quality goods well packed. Looking forward to installing and putting into use.
I purchased the BT Wireless PIR Motion Sensor Alarm for the sole purpose of protecting my shed. Reading the reviews I wasn't sure if the alarm reset itself once triggered. I wouldn't want it staying on till the batteries ran down, nor would my neighbours. I rang Ultrasecure sales dept and they confirmed that the alarm does reset itself after 2 minutes and will go again and again if triggered. Delivery was quicker than stated when ordered and alarm quite simple to install and operate. The alarm is VERY LOUD. My obnly negative comment would be to include better quality fixing screws rather than cheap chinese. Other than that, so far i'm well impressed.
The torches were delivered the day after I ordered them - Excellent. But they are quite expensive.
After explicit information, I ordered, received quickly, installed in less than 5 minutes, very good careful packaging. Works very well despite the distance between the transmitter and receiver, it's clear and neat. Happy with my purchase. By the way, I bought another product.
This dummy box was actually to replace a corroded working box. I picked it for it's depth allowing me to fit the existing alarm siren. An added bonus is the flashing led ( battery driven ). It did the trick and I may even purchase two more to cover rest of the house.
Ordered bollards and has delivered next day all as described excellent service very impressed
Great products and arrived quickly
I was looking for an alarm for my caravan. The website was easy to navigate and found quickly a suitable alarm at a very good price. The order was shipped in 2 days from purchase. Installation was straight forward with comprehensive instruction documentation. Thank you Ultrasecuredirect.com
Simply five star
Super fast delivery!! Although there was a fault with the push button, this was quickly diagnosed with help from the Technical team and a replacement part sent out within 24hours. Great product and great customer service!!
Ordered goods received quickly.
Excellent fast service
Works very well. Just the walkie-talkie mode is very confusing for an elderly person, as the handset looks like a mobile phone with two buttons (pick up/hang up). You have to pick up and then press the side button to talk. Not intuitive for an elderly person (not full duplex communication).
Studied the website but had a few queries about fixing , gave them a call and a gentleman gave me the pros and cons of different methods and reasons for each. Sound and helpful information from a true professional. Fast delivery as promised , packaged well , product as described and of good quality. Would highly recommend.
It did the job perfectly thankyou
Works as described.
Very good does the job well
Excellent product at a reasonable price. Delivered promptly -thank you
Easy to use website , great service , no probs at all
Excellent service ! Ordered item at mid day and it was delivered to my company the next day . That was a normal delivery as well.
Has been in my garage for nearly 12 months now and continues to work perfectly.
Excellent service, good product exactly as descibed and quick delivery
As their stuff is so hi-tech, I have no idea what it's all about. What I do know in a world where service and tech help are needed, they are first class
They had exactly what I required and the phone advice was great
Although I'm not computer savvy, ordering was easy and the speed and conscientiousness of the delivery company was first rate.
Gate sensor supplied and delivered quickly. Preset as a unit and easy to fit.
Struggled to find what I wanted on site but when I rang and spoke to a very helpful young man who gave me the item number it was very easy to find, purchase and complete my order. Delivery was very prompt and arrived quickly. Highly recommend Ultra Secure Direct.
Easy to fit and works fine. I carried out a small mod to enable the cover to slide for changing the batteries.
Great product very pleased ??
I cannot praise Ultra Secure enough! The item was delivered almost next day, and the help that was given to us, from Sales, Customer Service and Tech Support was truly outstanding!! We have had a relationship, as customer, with Ultra Secure since 2010, and the consistency of its levels of service over all that time is such a marvellous feature! Moreover, its ability and willingness to help us find cost-effective solutions, rather than just sell us something, is a mark of true quality.
Excellent
Very quick delivery and great product
Clear website and ordering process. Wide selection of competitively priced products. Speedy delivery. All good.
Excellent service. I ordered a camera in the afternoon and received it the following morning. In addition to the manufacturers instructions Ultra Secure included a quick set-up guide in "plain English".
Easy to order via website and quick delivery