English
★★★★★
based on 10774 reviews published
Summary of reviews
The online store is recognized for its exceptional product quality, with many customers highlighting the performance and durability of items such as sensitive detectors and alarms. Fast delivery is a consistent theme, with numerous reviews praising the prompt shipping, often within 48 to 72 hours, ensuring that orders arrive quickly and well-packaged. Customers frequently mention the high level of customer service, noting the professionalism and responsiveness of the staff who provide valuable advice and support throughout the purchasing process.
Latest positive customer reviews
Studied the website but had a few queries about fixing , gave them a call and a gentleman gave me the pros and cons of different methods and reasons for each. Sound and helpful information from a true professional. Fast delivery as promised , packaged well , product as described and of good quality. Would highly recommend.
It did the job perfectly thankyou
Works as described.
Very good does the job well
Excellent product at a reasonable price. Delivered promptly -thank you
Easy to use website , great service , no probs at all
Excellent service ! Ordered item at mid day and it was delivered to my company the next day . That was a normal delivery as well.
Has been in my garage for nearly 12 months now and continues to work perfectly.
Excellent service, good product exactly as descibed and quick delivery
As their stuff is so hi-tech, I have no idea what it's all about. What I do know in a world where service and tech help are needed, they are first class
They had exactly what I required and the phone advice was great
Although I'm not computer savvy, ordering was easy and the speed and conscientiousness of the delivery company was first rate.
Gate sensor supplied and delivered quickly. Preset as a unit and easy to fit.
Struggled to find what I wanted on site but when I rang and spoke to a very helpful young man who gave me the item number it was very easy to find, purchase and complete my order. Delivery was very prompt and arrived quickly. Highly recommend Ultra Secure Direct.
Easy to fit and works fine. I carried out a small mod to enable the cover to slide for changing the batteries.
Great product very pleased ??
I cannot praise Ultra Secure enough! The item was delivered almost next day, and the help that was given to us, from Sales, Customer Service and Tech Support was truly outstanding!! We have had a relationship, as customer, with Ultra Secure since 2010, and the consistency of its levels of service over all that time is such a marvellous feature! Moreover, its ability and willingness to help us find cost-effective solutions, rather than just sell us something, is a mark of true quality.
Excellent
Very quick delivery and great product
Clear website and ordering process. Wide selection of competitively priced products. Speedy delivery. All good.
Excellent service. I ordered a camera in the afternoon and received it the following morning. In addition to the manufacturers instructions Ultra Secure included a quick set-up guide in "plain English".
Easy to order via website and quick delivery
Delivered promptly. Good product & it looks real I especially like the red lights.
Very good product and delivery
Great service, very simple Alarm system to use and surprisingly loud siren. Perfect for outbuildings.
The company's product was as advertised and arrived very promptly. The whole experience buying from this company has been very satisfying. I would definitely buy from them again in the future
Very good quick delivery service, alarm works very well, loud.
Received item on time and it was as described, thankyou.
It came quickly with no issues on standard delivery. Product is exactly as listed, haven't installed it yet but it came with instructions which is a bonus.
After some research about security telescopic posts I found UltraSecure. The stainless steel post was an important factor for me along with its visible size when exposed. I order two for my needs. Very easy website to navigate and place the order, in my case with matching keys. My order was dealt with very quickly with the two packages received in two days. Both packages had good protection and arrived without damage or issue. The installation instructions are clear and simple to understand complete with advice and warnings about utility services. I followed the instructions to check the functionality of the posts and found no issue, I am at present waiting for the weather to clear so the posts can be installed. Looking forward to completing the project and securing my new car.
Great service
A clear and well-referenced site. Precise technical details that help in the choice. An affordable Quality/Price ratio.
The site is good! But I haven't managed to activate the bracelet with the SIM card yet, even though it is unlocked and inserted. I can't therefore give my opinion on the product, but the site is good and fast in shipping.
The quality of the products I ordered and the way it was handled was superb. I will definitely use them again.
Love this ideal nightlight & back up incase of power cut
Thank you for your responsiveness, even after my mistake in the address.
Ordering through to delivery was simple and smooth. I was kept up to date on the order and then by the delivery company. The product is great I use two driveway alert sensors as property perimeter sensors. With a 15 m sensor range they work brilliantly. I installed them into bird boxes to disguise them. I did have an early issue with young birds trying to enter the box and setting the alarm off in the early morning but by changing the sensor setting to operate between dawn dusk and dawn that problem has stopped. All in all a relatively inexpensive but effective perimeter alarm.
Good advice from the online salesperson and good product.
Excellent product, I had 2 already, now just bought another 2.
Easy to install alarm and very responsive when triggered during an intrusion test