English
★★★★★
based on 10774 reviews published
Summary of reviews
The online store is recognized for its exceptional product quality, with many customers highlighting the performance and durability of items such as sensitive detectors and alarms. Fast delivery is a consistent theme, with numerous reviews praising the prompt shipping, often within 48 to 72 hours, ensuring that orders arrive quickly and well-packaged. Customers frequently mention the high level of customer service, noting the professionalism and responsiveness of the staff who provide valuable advice and support throughout the purchasing process.
Latest positive customer reviews
Great service, they even took the trouble to pair the various sensors and receivers together. You also have a REAL phone number so you can ask for advice if needed. Well packaged and quick delivery. Very happy thank you
I ordered 2 x BT stand-alone alarms. I was not disappointed with the items. UltraSecure called me and asked if i wanted the alarms and remotes paired with each. That is what i call great customer service. The alarm itself is extremely loud and compact. It can be used as a stand-alone or fixed to a wall with the fixtures included in the box. If i need any more alarms i will certainly buy from UltraSecure, excellent service.
Quick, simple, effective. However, not convinced by the maximum volume of 105 decibels.
Good exchange, and good explanations of the material. Order arrived quickly and no issues with the configuration.
Good product, price and delivery - ta!
Very hesitant in my search for alarms for a camper van. I am completely amazed by the quality, the simplicity of installation, and especially by the effectiveness. No regrets. I recommend these products even for a home.. top satisfaction. Thank you
Excellent... I found the product I was looking for, along with the advice and service I needed, all with perfect courtesy. Without hesitation, I congratulate and recommend.
Fast delivery, setup without problems. Happy with my purchase.
Products meet my expectations, easily installed and already pre-programmed. Reassured for my upcoming travels.
Product installed easily and good quality/price ratio. Very good contact with the professional.
Clear and effective
Good product
All steps were correct. A few small problems during commissioning and the batteries were already announced as weak. Satisfactory set.
Very fast delivery, the material is great.
Nothing to report. Very good.
Very good camera. I am satisfied. However, a bit expensive but the technology works well under 4G and is fully autonomous.
Product as described, arrived quickly and a good technical advice exchange with the sales service. Very professional.
Thank you for sending a low voltage connector. Thank you for your seriousness and professionalism.
Very professional
As described
Good contact with the salesperson and then the technician to synchronize the remote controls.
Very good but... stickers indicating house under alarm would be welcome, as well as a third remote control, important for large families! Otherwise, excellent reception and follow-up of the order.
Very good site, serious.
Still no issues with you, just a small delivery problem (address).
Hello, very good site, top quality material.
After 2 tries, everything is working perfectly for now. Let's see over time.
The answers to my questions do not take long to arrive. I bought 2 cameras, I had problems, notably one that no longer worked, and they quickly took the necessary steps. They didn't make up stories like some sites do. It's not just about selling products; there needs to be after-sales service, and they have a very, very good customer service!! Thank you to this team, especially Technician Michael for his professionalism.
Customer service is easily reachable by phone and attentive. I had to call them twice for a problem with the carrier, and they resolved it.
TOP!!!
Order received quickly. I recommend this company.
Everything is in accordance with what is announced, which is rare! Quick response to emails and a phone call from the technician as promised. I am promoting you because it is deserved. Keep it up and well done!
Fast delivery. Item conforms to the description. Quick installation. Works very well for now.
Order and delivery without problems. Availability of contacts to assist me.
Very good.
Very good. A competent team at your service. I recommend. Jean Pierre.
Top of the top????
Great service with excellent follow-up. The contact person was very professional. Thank you.
Very good service, prompt & efficient, would definitely recommend.
Very satisfied with the product,works well, direct replacement for a defective sigma alarm. Would certainly use Ultra secure direct again
Perfect, the material is compliant and the explanations are accurate.