★★★★★
based on 10256 reviews published
Latest positive customer reviews
I was able to easily see the products that suited me on the site. Despite some doubts, I had to call the indicated number twice. Each time I was able to quickly reach a real person on the line and not one of those stupid robots. I got the information I needed after the representative took the time to listen to my question and understand my problem. The material was delivered quickly. Easy to implement, it performs its role perfectly. It has already warned me of a power outage and the movement of a gecko in the room. For the gecko, I could have done without it, but it shows that the material is sensitive and effective for a good quality-price ratio.
Good
Very good site and good products
Excellent products. The customer service by phone is very easily reachable and answered my questions very well for the installation of the alarm.
Very responsive and professional. Very good quality material. Easy to use.
Ok good
The phone communication does not work
Product in line with our expectations. Simplicity of commissioning all after a problem-free delivery. After several months of use, everything is going very well.
Still have the alarm system to fit but all arrived quickly and as ordered. Fingers crossed!
The product does exactly as it says, as a VERY reasonable price. It connected to our electric gate seamlessly, although a working knowledge of electronics is useful. Note that it needs 12-24V DC to work - batteries are fine, but a PSU is better.
Very pleased with the alarm works brilliant on my caravan, and the prompt delivery was excellent.
Excellent service from the team at ultra secure direct.The parking bollards are excellent quality and I will definitely be ordering from them again in the future.
Nice company to deal with, great products. Courier failed on delivery to site but rectified within a few days. I would definitely recommend Ultra Secure Direct & will use them again in the near future.
Great value and delivered within two days
Impeccable, nothing to say. Small downside, I find the remote control button too sensitive, it triggers too easily in my pocket.
Very professional and attentive to the customer. Fully satisfied
Hello, everything is perfectly in line with my order
Very good
The little contact I had with customer service went well, I would rather talk about the product, with which I would have a few suggestions to give, which I would have liked to find in its functionality. Like: more short ringtones, (only two or three notes), not having to go through all the different ringtones to find my favorite ringtone, because when you unplug the receiver from the socket, you tend to take it by the sides, and then you mess up the ringtone choice or the volume, as well as the symbol on the buttons which is tone on tone, you can't see it. Otherwise, it works quite well! Best regards
20/20 satisfaction with this site.
Very well advised
Very good advice, fast delivery and in accordance with the order, excellent reliable product and of good quality, easy to install
Wonderful customer service - so helpful and patient sorting out an unusual installation problem. These guys could teach some of the big brands a thing or two! Highly recommended.
Regards
Mark
Excellent & speedy
Top material, easy installation and fast delivery. Thank you
Very good product and good advice for installation.
Good description of the material on the site, good explanations from the technical advisors, material received quickly, immediate exchange following a small operating problem resolved quickly, in short, to be recommended for anyone who wants a simple and functional system to set up.
Professional and efficient welcome. The products work well.
Ordered material: ultracom 2 with 1 handset and antenna that works very well. A customer service with a non-premium number that responds quickly is quite rare these days. Superior audio quality to a wired intercom. I recommend this product. Best regards
Response provided and product very suitable for use
Very good site and very good products.
Complete description of the items, fast and compliant shipping
Hello, On the phone they respond courteously to your questions. Very professional response. If needed, I will buy from them again. Thank you
Good product overall. Too bad the batteries provided were already less than half their life... Nevertheless, to be recommended.
Very good site with top-notch after-sales service!
My parcel didn't arrive so I rang them and they resent another by express post. The address it was going to was in London on a red route and student housing. The delivery man could not have been more helpful when he rang on arrival at the house. Excellent service.
Excellent product, excellent delivery
Very well, Just avoid vibration detectors if you have old windows...
Order arrived promptly and was add described. The device works well and gives my wife a sense of security, knowing that she can contact me easily whenever she wants, wherever she is.
Good products and good service