9.6/10
★★★★★
based on 10572 reviews published

Latest positive customer reviews

5 /5
★★★★★

Excellent team available to answer any questions....excellent equipment... fast and impeccable delivery, small downside due to the inability to visualize from an external indicator the arming or disarming of the alarm...(need to electronically duplicate the indicator from the box)...PL.

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Acheteur Vérifié
purchased on 10/06/2020
Translated review
5 /5
★★★★★

Nothing, I plan to make another purchase

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Acheteur Vérifié
purchased on 05/06/2020
Translated review
5 /5
★★★★★

Very good. Order delivered quickly despite the health crisis. Products offered at competitive prices. I recommend.

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Acheteur Vérifié
purchased on 08/06/2020
Translated review
5 /5
★★★★★

Quicker delivery than I expected (next day) - wonderful.Easy installation but the central alarm unit wasn't picking up the second door detector - had a chat with the technical people, and followed through several routines, replaced a battery and now its a bit intermittent. Its only 8 feet away but there is quite a thickness of timber in between the detector and the alarm unit so I need to make some minor modifications to my set up. The bulk of the alarm works perfectly. The moral of the story is to plan where items are go before sticking them in place!

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Verified Buyer
purchased on 02/09/2020
5 /5
★★★★★

Very prompt delivery and a problem arose with one of the sensors which they instantly corrected

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Verified Buyer
purchased on 01/09/2020
5 /5
★★★★★

An excellent product arrived quickly very well packed. Only one minor negative. There is no means of securing the dummy wire that goes from the camera to the box.I overcame this by securing the bottom half of a three pin plug inside the box; having removed all the pins and fuse and then clamping the wire in the base of the plug which I screwed into the box. A highly recommended product and looks the real thing.

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Verified Buyer
purchased on 30/08/2020
5 /5
★★★★★

Ist class service and high quality gear, been using some of their products for 2 years now.

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Verified Buyer
purchased on 29/08/2020
5 /5
★★★★★

Product just as described. Quick delivery. Kept well informed of progress. Brilliant.

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Verified Buyer
purchased on 29/08/2020
5 /5
★★★★★

Home visitor warning system - excellent - easy to order online and good value product received in no time at all. Already recommended to friends!

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Verified Buyer
purchased on 30/08/2020
5 /5
★★★★★

Delivery date on time product is great and great design thanks

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Verified Buyer
purchased on 28/08/2020
5 /5
★★★★★

Prompt

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Verified Buyer
purchased on 26/08/2020
5 /5
★★★★★

I've been dealing with Ultra Secure for some years now. Never had any problems, I have also recommended to others too

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Verified Buyer
purchased on 24/08/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Thank you for the kind words Stephen, most appreciated
Regards
Mark
5 /5
★★★★★

The site, delivery info and arrival day all as promised. The product is as stated and works well. The instructions, however, require a microscope to read!

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Verified Buyer
purchased on 22/08/2020
5 /5
★★★★★

Brilliant products, delivery and service

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Verified Buyer
purchased on 24/08/2020
4 /5
★★★★☆

Order and delivery were easy and prompt. My only criticism would be there are no printed instructions of how to install and how to operate the posts.

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Verified Buyer
purchased on 22/08/2020
5 /5
★★★★★

Great website and very quick delivery, highly recommended.

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Verified Buyer
purchased on 14/08/2020
5 /5
★★★★★

Excellent service. Goods promptly despatched, well packaged and no issues. What's not to like?

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Verified Buyer
purchased on 21/08/2020
5 /5
★★★★★

Finding what I needed on the website was easy, delivery was very quick. Technical help with issues during setup were quickly explained and resolved. Would definitely recommend

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Verified Buyer
purchased on 19/08/2020
5 /5
★★★★★

Excellent service quick to arrive and a great product

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Verified Buyer
purchased on 18/08/2020
5 /5
★★★★★

They were easy to deal with and the delivery promise was met, I will use them again without question 10/10

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Verified Buyer
purchased on 18/08/2020
5 /5
★★★★★

I have had ultra secure pir and other associated products for around 3 + years . just replaced the remotes. Better design and great technical advice offered.

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Verified Buyer
purchased on 18/08/2020
5 /5
★★★★★

Excellent products and service

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Verified Buyer
purchased on 19/08/2020
5 /5
★★★★★

When I contacted Ultrasecure Direct via an e mail with a few questions about the goods I wanted to order I got a quick informative reply.

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Excellent help and advice on wireless cameras I will be buying more

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Been casually looking for a reliable, cost effective GSM Alarm system for small remote projects for sometime!! These products and the second to none support from this company are at a standard I believed had disappeared in the supplier market. Can't say enough positive things about them. These folks know how to grow a dependable business!!

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Very helpful with good products. Only one minor problem. It would have helped if they had warned me about using a 3 SIM and "sold" the benefits of a roaming SIM to me during purchase if my auto-dialler alarm system. Unfortunately initially I discovered that with my spare 3 SIM, alerts were unreliable, often not arriving at all. I discussed this with USD and after being advised that that was the cause, I bought a roving SIM from them and the system now works fine.

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Excellent good product and communication would use agat

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Verified Buyer
purchased on 18/08/2020
5 /5
★★★★★

Great products at competitive prices. plus fast delivery. the garage alarm system is fantastic and dials my mobile if an intruder gets in.

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Remarkably speedy turnround.

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Verified Buyer
purchased on 15/08/2020
4 /5
★★★★☆

Quick to respond to email enquiries, value for money product ( non GSM garage alarm). Only been installed for a few days but product is operating as described. Only slight issue concerns the plastic mounting swivel that allows sensor to be positioned, it feels a little loose, a stiffer swivel design would merit 5 stars. Delivered in 48 hours.

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Verified Buyer
purchased on 17/08/2020
5 /5
★★★★★

Excellent products, great advice and fast delivery...

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Verified Buyer
purchased on 15/08/2020
5 /5
★★★★★

Excellent products, great advice and fast delivery...

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Verified Buyer
purchased on 15/08/2020
5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 13/08/2020
5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 13/08/2020
5 /5
★★★★★

Great gear, great price, speedy despatch and worked out of the box, will go back

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Verified Buyer
purchased on 13/08/2020
5 /5
★★★★★

Just what I wanted

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Verified Buyer
purchased on 11/08/2020
4 /5
★★★★☆

Quick delivery, good technical helpline. Instructions for alarm (translated from Chinese presumably) truly appalling, but you don't really need them as the system is set up by Ultrasecure.

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Verified Buyer
purchased on 11/08/2020
5 /5
★★★★★

Excellent service & product

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Verified Buyer
purchased on 11/08/2020
4 /5
★★★★☆

The product instructions are inadequate as well as the description There was no guarantee paper sent together with the product.Once the product is set up the operation is satisfactory. The product needs a discreet light indicator to show that is on or off .Packagine and delivery was excellent

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Verified Buyer
purchased on 10/08/2020
5 /5
★★★★★

Excellent service support and advice

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Verified Buyer
purchased on 11/08/2020