9.6/10
★★★★★
based on 10256 reviews published

Latest positive customer reviews

5 /5
★★★★★

Very satisfied, I recommend your site, have a good day, thank you.

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Acheteur Vérifié
purchased on 02/05/2020
Translated review
5 /5
★★★★★

Good service. Excellent personal advice. Prompt delivery. Product works well.

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Verified Buyer
purchased on 13/05/2020
4 /5
★★★★☆

Would have been 5 stars but the wrong batteries were sent with the product, but a quick phone call to the supplier and the right batteries arrived 48 hours later, I'm happy

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Verified Buyer
purchased on 12/05/2020
5 /5
★★★★★

Very pleased with the product I bought from Ultrasecure. And the customer service was top-notch - the fastest reply to a query I've ever received! The two parking posts I purchased are of top quality and look built to last. They arrived very quickly too, which was important as we were having a new driveway laid and needed the posts to arrive in good time so they could be cemented in place during the job.

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Verified Buyer
purchased on 11/05/2020
5 /5
★★★★★

Speed and efficiency was excellent, especially considering the Coronavirus context. Product itself was as expected but volume of siren is slightly disappointing.

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Verified Buyer
purchased on 10/05/2020
4 /5
★★★★☆

FLASHING RED OR BLUE LED MAINS POWER FAILURE SYSTEM 008-1560 (RED) The unit was as described and arrived promptly. It has now been installed and is working perfectly. It is on the outside of my garage, visible from the house and is to inform us if our freezer loses power. My criticisms of the unit are minor. the box is hung on four keyhole slots, one at each corner. When installed it can be lifted free and I was concerned that it might dislodge in strong winds. i have used cable ties to make it more secure. It would have been better to simply have screw holes. Also, the lead is very short making it necessary to have or install a power point very close inside. Since normally a small hole is used to transmit the lead, installation involved having to disconnect the cable inside the unit and reconnect it once both were in place. Otherwise a hole large enough for the transformer to pass is required. Good unit, but a longer lead and maybe some easier disconnection!

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Verified Buyer
purchased on 10/05/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Hello Malcolm, thank you for taking the time to do the review, we would normally recommend putting a washer over the screws when fitting the box which will secure the device in high winds, we use this type of box to make installation easier. With regards the power supply, we take on board your comments and will change the design to have longer leads which can be easily disconnected for the Installation.
Once again, thank you for your comments
Regards
Mark
5 /5
★★★★★

Good service. Good technical backup good stuff

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Verified Buyer
purchased on 10/05/2020
5 /5
★★★★★

Very quick delivery of a great little alarm system which is ideal for our shed which is at the bottom of the garden and houses a classic motorcycle

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Verified Buyer
purchased on 06/05/2020
5 /5
★★★★★

Easy to follow website. Excellent choice of products. Someone at the end of a phone if you have a problem- GREAT

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Verified Buyer
purchased on 07/05/2020
5 /5
★★★★★

Very good advice and help over the phone, and for a small order aswel , had 2 orders now and very good, well packaged can't complain.

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Verified Buyer
purchased on 07/05/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Hi Ben, thank you for your new order and for taking the time out to send the review, much appreciated
Regards
Mick
5 /5
★★★★★

Excellent knowledgeable service and speedy delivery, I could not ask for more

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Verified Buyer
purchased on 07/05/2020
5 /5
★★★★★

First class and knowledgeable service coupled with a reliable delivery service - brilliant

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Verified Buyer
purchased on 06/05/2020
5 /5
★★★★★

Amazing bit of kit good for remote driveway 400 meters away

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Verified Buyer
purchased on 05/05/2020
5 /5
★★★★★

Very helpful and great technical advice. A+

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Verified Buyer
purchased on 05/05/2020
5 /5
★★★★★

Usual excellent service from Ultrasecuredirect. I have used them several times. Good advice before purchase, prompt delivery, everything in order and prepared before despatch. Slight technical issue ( my fault ) easily resolved by technical support. Would highly recommend.

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Verified Buyer
purchased on 01/05/2020
5 /5
★★★★★

Thank you could not get better for allotment shed well worth money

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Verified Buyer
purchased on 05/05/2020
5 /5
★★★★★

Great Products, Swift Delivery !! Recommend !

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Verified Buyer
purchased on 04/05/2020
5 /5
★★★★★

Helpful advice from UltraSecure before and after sale and straightforward installation. Sim card registration easy. Alarm tested and working, sends message and phone call as described. Happy customer.

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Verified Buyer
purchased on 17/04/2020
5 /5
★★★★★

My order arrived RIDICULOUSLY quickly, especially during these times of Covid19 where shipping takes forever...i think my order arrived next day! Items were exactly what i asked for and needed, and very well packaged. Would be a pleasure to order from ultrasecuredirect.com again

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Verified Buyer
purchased on 05/05/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Thank you for your review, we appreciate the time taken to do it, hope to see you again in the future
Regards
Mark
5 /5
★★★★★

Always offer good and proper advice. Items bought as recommended and quick delivery

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Verified Buyer
purchased on 02/05/2020
5 /5
★★★★★

Great product, delivered within 48 hours of ordering, extremely good pre. and after sales support and guidance - thanks.

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Verified Buyer
purchased on 04/05/2020
5 /5
★★★★★

Bought this as has a 600 meter range . Use it to monitor gateway into horses field and driveway on farm 350 m away and signal goes through two buildings .Most impressed would definitely recommend

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Verified Buyer
purchased on 03/05/2020
5 /5
★★★★★

Proactive commercial approach.

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Acheteur Vérifié
purchased on 10/04/2020
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5 /5
★★★★★

Super quality material, received quickly and well packaged Easy to place and use Moreover, the sellers are attentive, available and very friendly I do not regret my purchase. I highly recommend

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

No problems ordering and a good technical back up

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Verified Buyer
purchased on 01/05/2020
5 /5
★★★★★

Great service very fast delivery alarm as setup ready to use and works perfectly

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Verified Buyer
purchased on 01/05/2020
5 /5
★★★★★

Excellent service.

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Verified Buyer
purchased on 30/04/2020
5 /5
★★★★★

Good value as always.

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Verified Buyer
purchased on 30/04/2020
5 /5
★★★★★

All companies get problems and I judge a company on how they deal with it. I ordered some product and it was delivered exactly as promised and I was kept informed of progress all was great except the Instructions included with product did not match the item. I phoned them to get advice and got an answer machine onto which I left a message, After about 10 mins I had a return call from a really pleasant guy who gave me all the help I needed and sorted it out PDQ. Top Service!

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Verified Buyer
purchased on 29/04/2020
5 /5
★★★★★

Great products exactly what we needed very easy to install and use,not had the product long so cant say how long the batteries will last but if they last as the company estimate and cant see why they won't we will be very pleased

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Verified Buyer
purchased on 30/04/2020
5 /5
★★★★★

Very impressed. Helpful advice on product selection. I fitted a driveway alert system at a friend's place and was so impressed I've just bought one for myself! Quick dispatch and fast delivery by DPD. I'll be back! Thank you.

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Verified Buyer
purchased on 29/04/2020
5 /5
★★★★★

Thank you for the SIM card support (which I broke during assembly) that you just sent me free of charge.

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Acheteur Vérifié
purchased on 27/03/2020
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5 /5
★★★★★

Ok product perfectly compliant, effective and fast delivery; very good service even during confinement!!! Very good

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Acheteur Vérifié
purchased on 17/04/2020
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5 /5
★★★★★

Very good service by phone

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

Product compliant and of quality. Reliable after-sales service, attentive and competent.

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

No surprise, meets my expectations

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Acheteur Vérifié
purchased on 08/04/2020
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5 /5
★★★★★

Hello, too bad there are no spare parts

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Compliant with the order and the advice by email is very relevant

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Acheteur Vérifié
purchased on 01/04/2020
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5 /5
★★★★★

Alarm arrived quicker than I thought easy to install so far so good

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Verified Buyer
purchased on 29/04/2020
5 /5
★★★★★

Incredible service, the product was perfect for my needs which I discussed with US over the phone prior to ordering, the product guides on their website are spot on and delivery was super quick. Highly recommended and will use again.

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Verified Buyer
purchased on 28/04/2020