Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1 and 3 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/10/2020
I'd like to find information more easily on the composition of the teas. You have to go to the card and scroll. And sometimes you don't know which fruits are in the tea, for example. On the list page, the photos are too big compared to the description, and I always had to go to the product sheet to get more info and put it in the basket. I would have liked to filter more finely (e.g. Japanese green teas, in 100g). Because there are too many pages to go through. You tend to get exhausted and choose only the teas on the first 2 pages. there should be a filter for "daily teas" and "exceptional teas" maybe too. because they're presented in the same way, but don't have the same impact on the wallet ;-) To find out the weight, you also have to click on the product sheet, I think.
Note that I placed my order on my cell phone.
I'd like to see a shopping cart icon to make it easier to understand. Discover" and "order" it's not clear enough.
Otherwise, I love your teas! And I really appreciated the personalized message in my order.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/08/2020
1°) I ordered on the internet because the Lille store was closed ... and I wasn't delivered before it reopened ... please - if possible - indicate this for future years. 2°) To order, the site isn't very user-friendly. When you order several scented green teas, each time you have to go through the various tree structures again, whereas it would be simpler if when you validate the purchase of a tea you stayed where you were before validating. Thank you for reading.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/05/2020
Gift (code Maman) was not in the coli we received.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
Powdery tea, end of box?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/03/2020
A little problem with the name search,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
Delivery delayed due to route error
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2020
I think it could be improved. Introducing customers to different tastes
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2019
I didn't ask for mate palajito soft but classic, otherwise correct order time and price.
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