Customer reviews of UNAMITEA

Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!

The black star is due to the delivery man

Well presented

I'm new to the site, so it's hard to evaluate these are my first orders!

This is the first time I've ordered because I usually go to the store, but my tea was out of stock, so I ordered rather than go to the store again. However, I was unable to validate my loyalty card.

I found the infusion time and temperature indications to be really of an indicative nature. They should only be used as a starting point (at least for my selection of teas) for fine-tuning your preparation, but once you've got them right, they're all very good. You just need to learn how to prepare tea, not just follow a label (and for that, there are plenty of resources on the web).
The samples were also greatly appreciated, especially the Cao Bo yellow tea, a type of tea previously unknown to me, which is a very good discovery.
I'm amazed at the huge difference between Unami's Grand Yunnan Imperial and that of Le Palais des Thés, in fact, they're totally different, Unami's leaning towards floral, light, high-pitched top notes (musical parallel), while Le Palais des Thé's is on honey, body, maybe a hint of smokiness, taba, in the medium/low medium register (still with the musical parallel), in short, not at all the same thing.
As for the website, it could do with the addition of product availability information on the thumbnails, to avoid frustrating and time-consuming navigation from out-of-stock product to out-of-stock product (hence the missing star).

Pleasant thought for the sample in the order. Congratulations to the team for this spirit always in search of small exceptional territories of rare and authentic teas. I love this approach. It's a success and it's not common in tea sales. Hard to find better. It's really a delight to taste. Plus the pleasure of discovery. Exceptional quality.

Simple, fast and efficient

We recommend your home to other tea drinkers.

Good on all fronts

Just one thing; I don't see any validation of the loyalty points linked to this last order.

perfect as usual .

very good but a little overcrowded

Easy ordering and very fast delivery - thank you!

very serious tea house, thank you

Perfect for the choice One regret: the composition of flavored teas is not always specified, which puts me off my choice.

Simple, clear navigation.

It's very good, almost too fast. There's one thing that doesn't work, and that's the allocation of gift points. After two orders, I can't find anything in my account.

Very large selection, very fast delivery, to be used without moderation.

Orders are always delivered quickly and with great care. Perfect. The site could do with being a little easier to read, with searches for the type of tea or fragrance you like. But overall it's not bad.

An error in delivery, but quickly rectified.

Good overall, but it's a shame to receive a 15% discount a few days after ordering 600g of tea.

Fast order and delivery as always.

Very good site. I just regret the 1 slightly high shipping costs - which I don't really understand ...

EXcellent site, large selection of very high quality products, even if sometimes a little expensive for certain grand cru references.

The site isn't quite up to scratch yet. I had to contact the store to validate my entire order, but it was processed and dispatched very quickly.

Xxxx

Delivery charges to foreign destinations were not very clear, but otherwise very fast shipping and good service

The selection of teas on the site is not optimal, and it takes a little experience to define the selection criteria.

My payment failed and my shopping cart emptied immediately. I'm sorry that you can only pay with a credit card or a PayPal account. I have neither.

After some problems with the site, I was able to place my order 48 hours later.

satisfied

As for delivery, it's very quick and the parcel wasn't damaged. On the other hand, I had to register again. My previous password was no longer valid... Quid ??

Good follow-up and, above all, quality products

Very fast shipping.site not always accurate in the catalog.

Very varied selection and beautifully designed site. Navigation would be more pleasant if you could see the ingredients in the flavored teas at a glance. Thank you.

The site has recently been redesigned. It's brighter and the pages are clearer. On the other hand, the list of relay points is not always up to date, and I've had to change relay points several times. Once I was contacted by phone to change my relay point.

nice and pretty site, it remains to be seen how the order will be sent and received!

Well customer service is very friendly

Very nice selection of teas. There's a lot to choose from and it's not easy to find your way around for a novice. The teas we receive are excellent.