Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
I really like the hand-written note. It would be even better if it were written, for example, Christine for the unami team. Take a little more care with the inside of the delivery box. Tea is precious. People have been drinking tea since the dawn of time. There are even ceremonies for drinking tea. That's what you're selling.
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CATHERINE D.
Rating: 5 out of 5
following a purchase from 17/03/2023
Quick order
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Juana J.
Rating: 5 out of 5
following a purchase from 17/03/2023
Simple and quick
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Sophie A.
Rating: 5 out of 5
following a purchase from 13/03/2023
The loyalty card with points quickly converted into coupons is great. Very responsive when ordering and always different samples. Well done.
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Annie C.
Rating: 5 out of 5
following a purchase from 14/03/2023
First of all, I'd like to thank you very sincerely for the box you sent as a gift. Indeed, I hadn't read to the end, and for the home delivery charges, the delivery charges are free for a higher purchase amount. It's rare to receive a gift when you've made a mistake, and that's particularly thoughtful of you. As for the pleasure I get from savouring my cup of Unami tea every day, it never fails. Thank you for everything.
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karine N.
Rating: 5 out of 5
following a purchase from 04/03/2023
Always delighted with my orders
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Fabienne A.
Rating: 5 out of 5
following a purchase from 04/03/2023
Excellent products and advice, fast delivery, and the little discovery bags are a real pleasure!
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Camille S.
Rating: 5 out of 5
following a purchase from 03/03/2023
A compliant order, sent quickly. I recommend it!
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Justine F.
Rating: 5 out of 5
following a purchase from 03/03/2023
Perfectly compliant order and prompt, careful shipment.
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Joëlle L.
Rating: 5 out of 5
following a purchase from 09/03/2023
Very good product. I highly recommend this product.
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Tatiana K.
Rating: 5 out of 5
following a purchase from 04/03/2023
Excellent service
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monique P.
Rating: 5 out of 5
following a purchase from 07/03/2023
The site is crystal clear and full of well-described varieties. What's more, a thank-you card and samples are a wonderful gesture.it proves that you care about your customers.
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Florentin L.
Rating: 5 out of 5
following a purchase from 01/03/2023
Great service, fast delivery!
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Dominique L.
Rating: 5 out of 5
following a purchase from 06/03/2023
Very satisfied for many years
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Martine B.
Rating: 5 out of 5
following a purchase from 02/03/2023
I regret the closure of Unami Brussels and hope that my collaboration with Lille will be just as fruitful.
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carles V.
Rating: 5 out of 5
following a purchase from 26/02/2023
easy-to-understand and very detailed site
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Lydia G.
Rating: 5 out of 5
following a purchase from 19/02/2023
Easy to use site. Excellent shipping time.
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Julien A.
Rating: 5 out of 5
following a purchase from 21/02/2023
Very careful and fast delivery. I appreciated the two tea samples offered. Thank you very much.
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Matteo M.
Rating: 5 out of 5
following a purchase from 22/02/2023
Very nice selection and good prices for quality tea
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Sylvie D.
Rating: 5 out of 5
following a purchase from 27/02/2023
Perfect, easy to buy and quick to collect
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 25/02/2023
Nothing to say ... Always perfect
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Eva Z.
Rating: 5 out of 5
following a purchase from 26/02/2023
I'd been to the store in Lille because I was passing through town, but my purchases hadn't lasted long in the flat. Ordering for Lyon was quick and easy, well packaged and with gift samples, I was delighted :D
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Fabienne C.
Rating: 5 out of 5
following a purchase from 19/02/2023
Order received within a reasonable time. Good quality teas
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Louise B.
Rating: 5 out of 5
following a purchase from 03/03/2023
Package received 24 hours after ordering, with 2 small teas/tisane as gifts. All extremely well packaged, and the teas are delicious!
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Gérard D.
Rating: 5 out of 5
following a purchase from 23/02/2023
Very good responsiveness to my order, delivered within 48 h
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Pascale L.
Rating: 5 out of 5
following a purchase from 22/02/2023
Easy to use website, Fast delivery
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ELODIE F.
Rating: 5 out of 5
following a purchase from 20/02/2023
A rare, hard-to-find and delicious tea!
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Catherine L.
Rating: 5 out of 5
following a purchase from 18/02/2023
Everything was perfect. At first I couldn't find my Fleuve impassible tea, but in the end everything worked out and my order arrived very quickly.
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Valerie A.
Rating: 5 out of 5
following a purchase from 20/02/2023
THANK YOU to the store in Lille that handles my order, I'm completely satisfied with their teas, they're delicious, the order is processed and sent quickly, with a little attention to each one, much appreciated as it allows me to discover other teas. thank you to you
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Nadine R.
Rating: 5 out of 5
following a purchase from 20/02/2023
nothing to say everything is perfect we love the teas ordered
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François V.
Rating: 5 out of 5
following a purchase from 23/02/2023
Fast delivery, great advice and tea, I recommend it.
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Elodie D.
Rating: 5 out of 5
following a purchase from 22/02/2023
A very fine selection of high quality teas, always delivered extremely quickly. My supplier of choice!
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Suzanne L.
Rating: 5 out of 5
following a purchase from 14/01/2023
Very pleasant tea workshop
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Véronique G.
Rating: 5 out of 5
following a purchase from 11/02/2023
Quality products. I recommend this site.
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marie claire V.
Rating: 5 out of 5
following a purchase from 11/02/2023
delivery on time, quality of packaging and products
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Roger B.
Rating: 5 out of 5
following a purchase from 09/02/2023
Thank you for your responsiveness. Order ratified the same day and super fast delivery. Bravo et merci
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olivier G.
Rating: 5 out of 5
following a purchase from 11/02/2023
Fast and very well packaged
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Claire B.
Rating: 5 out of 5
following a purchase from 31/01/2023
a perfect, professional site that ships tea orders very quickly and very carefully. Thanks to all of you!
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Nathalie K.
Rating: 5 out of 5
following a purchase from 06/02/2023
Speed and quality at the rendezvous, I recommend
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Valérie L.
Rating: 5 out of 5
following a purchase from 22/01/2023
The order was very easy to place and was delivered quickly.
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