Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 1 and 5 stars

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D
David B.
Rating: 5 out of 5
following a purchase from 21/07/2022
Always on top
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Arefe G.
Rating: 5 out of 5
following a purchase from 21/07/2022
Perfect
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Isabelle L.
Rating: 5 out of 5
following a purchase from 17/07/2022
Very fast delivery
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Frederic D.
Rating: 5 out of 5
following a purchase from 10/07/2022
Excellent site... tea specialist with a huge variety of choices and quality.... Perfect packaging and shipping...a reference!
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Anaïs G.
Rating: 5 out of 5
following a purchase from 08/07/2022
Fast, well-packaged shipment always includes free samples
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Olivier D.
Rating: 5 out of 5
following a purchase from 07/07/2022
Very good site, with a wide choice of quality teas. Shipping is fast and careful. One of my favorite tea houses.
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Brigitte D.
Rating: 5 out of 5
following a purchase from 02/07/2022
Fully satisfied with speed of delivery
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Joël C.
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good service, instant follow-up, super fast, excellent packaging. Order accompanied by free discovery samples. Definitely recommend.
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Jean-Christian R.
Rating: 5 out of 5
following a purchase from 05/07/2022
In line with the company's reputation.
Very well packed and fast delivery. Thanks to the whole team.
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Marlies H.
Rating: 5 out of 5
following a purchase from 05/07/2022
The-verts-la-grande-catherine, tres tres bien E le the vert avec bergamot c'est tres bien
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Hervé N.
Rating: 5 out of 5
following a purchase from 01/07/2022
I receive my favourite teas in impeccable packaging and very quickly. Well done. To be recommended.
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Jo D.
Rating: 5 out of 5
following a purchase from 01/06/2022
Online service as impeccable as in-store. Thanks also for the samples: the best way to make new discoveries.
For the future: delivery could be faster.
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Francoise C.
Rating: 5 out of 5
following a purchase from 10/06/2022
Fast and efficient, great. I found a great oolong
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Isabelle P.
Rating: 5 out of 5
following a purchase from 26/06/2022
Impeccable delivery and superb product quality. I recommend it.
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Francoise V.
Rating: 5 out of 5
following a purchase from 07/06/2022
TBIEN
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 25/06/2022
Always satisfied as usual: no difficulty in ordering; fast delivery, neat parcel, and the pleasure of enjoying my favourite tea.
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Laure S.
Rating: 5 out of 5
following a purchase from 09/06/2022
New order placed on this site, perfect, as last time.
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Pierrette B.
Rating: 5 out of 5
following a purchase from 27/06/2022
Everything is perfect.
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Patricia C.
Rating: 5 out of 5
following a purchase from 25/06/2022
Perfect
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Lysiane M.
Rating: 5 out of 5
following a purchase from 11/06/2022
Fast and efficient, thank you
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Desbuissons J.
Rating: 5 out of 5
following a purchase from 21/06/2022
Hello I am a loyal customer never disappointed fast delivery always well packaged and a small friendly word very happy and a small gift thank you cordially Mrs Desbuissons soon
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Murielle V.
Rating: 5 out of 5
following a purchase from 20/06/2022
site clear efficient good description of products fast delivery when you create the school of tea I am very interested in a training and courses on tea. . cordially.
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Thomas P.
Rating: 5 out of 5
following a purchase from 19/06/2022
Very good product, fast delivery, top notch!
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Catherine D.
Rating: 5 out of 5
following a purchase from 06/06/2022
The order arrived very quickly. The parcel is always well presented and I appreciate the samples to get to know the other products.
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Martine B.
Rating: 5 out of 5
following a purchase from 25/06/2022
Nice site, easy to navigate
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François R.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good as usual
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Gaffet L.
Rating: 5 out of 5
following a purchase from 04/06/2022
Perfect as always.
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Huguette D.
Rating: 5 out of 5
following a purchase from 11/06/2022
I find a Japanese tea that I like, the delivery is very fast in a neat packaging. I recommend Unamitea. Thank you very much!
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Tatiana K.
Rating: 5 out of 5
following a purchase from 04/06/2022
Charming staff on the phone when you have trouble logging into your account. Fast, complete shipment, neat packaging plus nice hand-written card enclosed to wish you a good tasting! I highly recommend.
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Amandine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
As usual, nothing to complain about... Good quality teas and a neat parcel
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Martine B.
Rating: 5 out of 5
following a purchase from 01/06/2022
I discovered Unamitea when visiting Lille. Since then, I've been ordering from the site, which is very descriptive and intuitive.
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Martine B.
Rating: 5 out of 5
following a purchase from 07/06/2022
I've been a fan for a while now and I always find them extra professional.
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Claudia B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast delivery, nice personalized note, samples well adapted to the order (same range) Thank you.
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 03/06/2022
The UNAMI team is always so pleasant and perfect.
What's more, we are now rewarded for our loyalty. Keep up the good work!
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/06/2022
Very fast delivery, a great free sample of what I ordered and a little note. I am very satisfied. ( and I'm seriously considering ordering a bag of this great sample!)
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Martin J.
Rating: 5 out of 5
following a purchase from 02/06/2022
Fast, reliable delivery
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Monique O.
Rating: 5 out of 5
following a purchase from 23/05/2022
Quality teas
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Sabine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
Very satisfactory product and delivery!
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Gino B.
Rating: 5 out of 5
following a purchase from 22/05/2022
Competence, precision, speed of execution and delivery. For storage reasons, I would have preferred to receive the teas in two 500 g bags each, rather than a single 1 kg package for each type of tea.
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Anne Marie T.
Rating: 5 out of 5
following a purchase from 19/05/2022
perfect
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