Customer reviews of UNAMITEA

The package I received was damaged. It was dented on one side. You'll have to report this to the carrier.

We've already ordered several times and in principle it works very well. Sometimes the card payment didn't work, so the transfer via my bank takes a little longer and isn't so convenient. Last time I had a promotion code 'THANK YOU' for a red metal box (before 30/4) but each time I wrote the code, the system suggested I put it in the next step. In the end, the box didn't arrive with my order.

Perfect. Fast and easy ordering

There were no samples

I'd like to find information more easily on the composition of the teas. You have to go to the card and scroll. And sometimes you don't know which fruits are in the tea, for example. On the list page, the photos are too big compared to the description, and I always had to go to the product sheet to get more info and put it in the basket. I would have liked to filter more finely (e.g. Japanese green teas, in 100g). Because there are too many pages to go through. You tend to get exhausted and choose only the teas on the first 2 pages. there should be a filter for "daily teas" and "exceptional teas" maybe too. because they're presented in the same way, but don't have the same impact on the wallet ;-) To find out the weight, you also have to click on the product sheet, I think.
Note that I placed my order on my cell phone.
I'd like to see a shopping cart icon to make it easier to understand. Discover" and "order" it's not clear enough.
Otherwise, I love your teas! And I really appreciated the personalized message in my order.

1°) I ordered on the internet because the Lille store was closed ... and I wasn't delivered before it reopened ... please - if possible - indicate this for future years. 2°) To order, the site isn't very user-friendly. When you order several scented green teas, each time you have to go through the various tree structures again, whereas it would be simpler if when you validate the purchase of a tea you stayed where you were before validating. Thank you for reading.

Gift (code Maman) was not in the coli we received.

Disappointed by the cui ya and mate see details below

Powdery tea, end of box?

A little problem with the name search,

Delivery delayed due to route error

I think it could be improved. Introducing customers to different tastes

They made a mistake in the order. I'm asked to come to the store to make an exchange. That's fine, but I don't really have time to or my online order. Not happy with the after-sales service.

I didn't ask for mate palajito soft but classic, otherwise correct order time and price.