Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Thank you very much Sophie! We're glad your experience was a positive one.
The UNAMI team
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Guillaume B.
Rating: 5 out of 5
following a purchase from 13/09/2023
Order arrived very quickly
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Response from UNAMITEA
Thank you very much Guillaume for your positive review. We are delighted that your order arrived quickly.
The UNAMI team
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Dorian C.
Rating: 5 out of 5
following a purchase from 12/09/2023
Perfect as usual
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Response from UNAMITEA
Thank you for your positive review, Dorian! We are delighted that our products and services have satisfied you once again.
The UNAMI team
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VINCENT F.
Rating: 5 out of 5
following a purchase from 12/09/2023
The teas are perfect and fragrant,
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Response from UNAMITEA
Thank you very much for your very positive review of our site! We are delighted that you liked it and that the delivery was fast and in accordance with your order. We hope you enjoy our products for a long time to come.
The UNAMI team
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Nawal S.
Rating: 5 out of 5
following a purchase from 11/09/2023
Such a strong, natural aroma ♥️
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Response from UNAMITEA
Thank you for your positive review, Nawal! We're glad you enjoyed the natural aroma of our teas. We're delighted to count you among our satisfied customers.
The UNAMI team
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Marie Helene J.
Rating: 5 out of 5
following a purchase from 11/09/2023
Very good performance
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Response from UNAMITEA
Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team
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david B.
Rating: 5 out of 5
following a purchase from 08/09/2023
Still very good
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Response from UNAMITEA
Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team
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Lydie B.
Rating: 5 out of 5
following a purchase from 08/09/2023
I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery
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Response from UNAMITEA
Thank you very much for your very positive review, Lydie. We are delighted to be able to continue to supply our customers in Brussels with their favorite tea and to offer you fast ordering and delivery. We hope you enjoy our products in the future.
The UNAMI team
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Céline S.
Rating: 5 out of 5
following a purchase from 03/09/2023
Second order. Delivery as fast as ever. Exceptional teas.
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Response from UNAMITEA
Thank you very much for your kind comment, Céline. We are delighted that you are happy with your order and our prompt service. We hope you will continue to enjoy UNAMITEA's exceptional teas.
The UNAMI team
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Marie Hellene L.
Rating: 5 out of 5
following a purchase from 07/09/2023
Extremely short lead time between placing the order and receiving it. Great!
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Response from UNAMITEA
We are delighted that you are satisfied with the service we have provided. Thank you for your comment!
The UNAMI team
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patrice P.
Rating: 5 out of 5
following a purchase from 04/08/2023
Very good! Perfect products and service.
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Response from UNAMITEA
Thank you very much for your very positive and encouraging feedback! We are delighted that you appreciate our offer and we do our best to provide the best possible products and services. Thank you again for your feedback!
The UNAMI team
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Huguette D.
Rating: 5 out of 5
following a purchase from 29/08/2023
Very quick receipt after ordering in a neat package. Perfect! Thank you so much!
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Response from UNAMITEA
Thank you very much for your positive review and support, Huguette. We are happy to know that you were satisfied with our service and packaging. We hope you have a great shopping experience with us.
The UNAMI team
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Annick P.
Rating: 5 out of 5
following a purchase from 01/09/2023
The tea is always fragrant and delicious!
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Response from UNAMITEA
Thank you very much Annick for your very positive review! We are delighted that you have enjoyed our products and invite you to continue discovering them.
The UNAMI team
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Nadine R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Everything is perfect as usual
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Response from UNAMITEA
Thank you very much Nadine for your positive review. We are delighted that you are satisfied with our products and services. We look forward to welcoming you back to our site!
The UNAMI team
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aline N.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very pretty place, very easy to use website!
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Response from UNAMITEA
Thank you Aline for your positive review! We're delighted that you like our site, and we're constantly working to make it easier to use.
The UNAMI team
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Cédric L.
Rating: 5 out of 5
following a purchase from 28/08/2023
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
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Response from UNAMITEA
Thank you very much for your very positive review! We are delighted that you have found our service and teas to be of high quality. Your satisfaction is what matters most to us, and we're delighted that you'll be recommending us again and again.
The UNAMI team
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Renaud Q.
Rating: 5 out of 5
following a purchase from 28/08/2023
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
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Response from UNAMITEA
Thank you very much for your feedback, Renaud! We're delighted that you liked our products and that they arrived in Brussels so quickly and in perfect condition. We hope you will continue to enjoy our teas and we look forward to seeing you soon!
The UNAMI team
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Lucie V.
Rating: 5 out of 5
following a purchase from 15/08/2023
Simple and efficient
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Response from UNAMITEA
Thank you for your positive review, Lucie! We're delighted you enjoyed our website.
The UNAMI team
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Fanny G.
Rating: 5 out of 5
following a purchase from 19/08/2023
Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.
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Anne S.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very good
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FRANCOISE C.
Rating: 5 out of 5
following a purchase from 15/08/2023
Fast delivery. Good packaging. Very good. Thank you
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Sabrina L.
Rating: 5 out of 5
following a purchase from 15/08/2023
Very well packaged order received in perfect condition. A delight to taste.
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Valérie L.
Rating: 5 out of 5
following a purchase from 16/08/2023
I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.
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François R.
Rating: 5 out of 5
following a purchase from 25/08/2023
No worries as usual thanks
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Katia V.
Rating: 5 out of 5
following a purchase from 10/08/2023
Beautiful, nothing to say...
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Patrice D.
Rating: 5 out of 5
following a purchase from 21/08/2023
The little extra: a handwritten welcome note!
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Béatrice B.
Rating: 5 out of 5
following a purchase from 18/08/2023
Top delivery. Delivery time and choice of location. A word of attention appreciated.
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DAvid G.
Rating: 5 out of 5
following a purchase from 08/08/2023
Impeccable parcel delivered on time.
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Jennifer S.
Rating: 5 out of 5
following a purchase from 29/07/2023
Ultra fast and quality tea. It's been my go-to store for years.
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Marie France L.
Rating: 5 out of 5
following a purchase from 02/08/2023
Perfect, I was a customer in Brussels and I'm delighted to be able to order online.
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Olivia C.
Rating: 5 out of 5
following a purchase from 29/07/2023
I left Lille for the Côte d'Or, but remain loyal to Unami despite the distance, so go with confidence.
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Catherine D.
Rating: 5 out of 5
following a purchase from 25/07/2023
Very satisfied with this site, impeccable service at all levels.
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NATHALIE D.
Rating: 5 out of 5
following a purchase from 26/07/2023
Simple and very fast...the site has really improved.
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Louis K.
Rating: 5 out of 5
following a purchase from 01/08/2023
Perfect as usual
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Marie France L.
Rating: 5 out of 5
following a purchase from 19/07/2023
Perfect as I am very used to the Brussels store I am delighted to be able to order online fast delivery
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Laetitia L.
Rating: 5 out of 5
following a purchase from 31/07/2023
Well-designed site
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Yardenah P.
Rating: 5 out of 5
following a purchase from 26/07/2023
Excellent, the precious teas were very well packaged and protected for transport. The promised 2 samples were also included. Many thanks to the Unami team.
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Marie-Cécile P.
Rating: 5 out of 5
following a purchase from 25/07/2023
Fast delivery, careful packaging, excellent teas.
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Michèle F.
Rating: 5 out of 5
following a purchase from 21/07/2023
Very good site, quality products. Helpful and efficient staff.
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Jerome C.
Rating: 5 out of 5
following a purchase from 21/07/2023
Very clear and pleasant site. Good presentation of products. We knew the store in Belgium and are pleased to find this brand by mail order.
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