Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
As usual: nothing to complain about, it's perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Responsiveness Speed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Many thanks to the Unami Brussels team, always dedicated to providing the best possible service both on site and on the phone. Parcels sent quickly and carefully. Great choice, quality and rare teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
The site is very well designed, so you can quickly find the product you're looking for. If you don't have a precise idea of what you want, navigation is pleasant and fluid.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Great service! The products are carefully packaged and always arrive in perfect condition. I would recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Perfect delivery to the store. Top quality products. A real treat
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Easy, pleasant site and impeccable service, as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Efficient and fast. Very good choice of high quality teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Very clear and several ways to find a tea (by type, country, etc.)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
As usual it's too good and very tasty, fast delivery. We recommend it to the whole village. Kisses to the whole team. Marion
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Everything's perfect. Don't change a thing.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Perfect as always
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Very good service, clear website, ultra-fast delivery, sturdy packaging, gift samples enclosed with the order, which is always a pleasure. The only downside was that the delivery was made to the billing address, even though it had been requested from another address. I would definitely recommend the Unami site and its very wide range of products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
I love every product, even the tests!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
quick and easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
perfect all round
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Very good service! I bought the gift card online and the order was very responsive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
A big thank you to the entire Unami team for the ultra-fast service and the care taken in preparing the parcels. And let's not forget the free samples, a wonderful discovery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
The products, the speed of delivery, the packaging, everything is perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect as usual. Complete package, well packed and protected. And the teas are delicious!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
Fast delivery, good quality product, always a little surprise....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
I love it! It's so clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Always perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Great site, wide choice of teas to discover.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
Product quality, correct delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
As usual, very efficient and fast.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
Beautiful, clear and practical site. Beautifully packaged. Quality tea. Free sample attached, very interesting to discover.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Nickel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
Very well designed site to allow you to escape quickly on the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Always great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
very wide selection and very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Fast, efficient, wide selection of teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Unami remains a safe bet for quality teas. For almost every budget. If you love tea, you're bound to find what you're looking for.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
I'm glad I found this site, which still sells the traditional, more environmentally friendly refillable cartridges. Order conformed, carried out and received within the time announced.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
the site is very easy to use, and delivery of the order very fast. The samples were welcome and delicious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
I used to be a customer in Lille, but when I moved I didn't have the benefit of this proximity, so the site allows me to continue consuming quality tea.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Order received promptly, Small handwritten thank you note, as usual.
Thank you very much.
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