Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
super fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Well-designed site, large selection, very fast delivery and careful packaging, effective relaxing herbal teas, what more could you ask for?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
friendly and very fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
clear and understandable, and very easy to find everything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very fast delivery. Very good teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good service and good communication in the event of late delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Fast and efficient!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Unattractive navigation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
I usually buy from the store in Lille, but being confined and having finished my tea bags, I ordered from the website. A bit complicated to find the Pu-erh I usually buy via the website search. But once I'd found it, the order went through smoothly and I received my parcel quickly. Bonus: 2 infusion samples and a nice handwritten message. All in all, a good first ordering experience. I'll recommend it in the same way if the postage remains reasonable (20€ to 25€ suits me, beyond that I'd hesitate).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
All delicious teas, fast delivery. Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
The site is well designed and clear for those who know the products, the service is responsive, and collection from the store is very quick. In short, this online service saved us from a shortage of real tea during our confinement.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Well-documented site, very good order tracking, fast turnaround, kindness and individual advice, product quality...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/05/2020
Disappointed by the cui ya and mate see details below
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Unbeatable service and product offering
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Everything is very clear, good products and excellent service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
extraordinary choice , very fair price the choice being large , it is a little difficult to limit ,,,,,,,,,,,,,but why limit yourself for such a comforting drink
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
High-quality service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
The teas I ordered were exactly what I wanted. I was able to take delivery at my convenience. Very good service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Impeccable, and very nice samples.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Nice range and easy to use.
High-quality teas and excellent service.
Even in the event of a delivery error - which can happen - Unami's owner takes responsibility for rectification.
Highly recommended!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Always impeccable service, sample finds and a quick note.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
In confinement mode, 2 online orders for lack of time to go to the store: very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
After many difficulties in finding a supplier able to deliver my cartridge abroad at a fair price, I was delighted with Unami's service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
I think the tea is the tastiest tea ever, the only downside is that shipping to the Netherlands is so expensive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very happy with my order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very easy and pleasant, and quite a variety of the Japanese teas I like.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Super tea store, order received quickly with 2 samples. No complaints. Everything perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent as always :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Efficient and well-stocked site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very easy to order complete catalog friendly and fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast delivery and very good quality products! Good follow-up of the store... A must for the exotic tea room!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast, careful delivery with attention to detail
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I am a regular customer of the Lille store and this is not my first order on their site. Always efficient and available when needed. I warmly recommend them!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
serious house - lots of choice - fast deliveries -
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