Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Knowing the quality of the products and the customer service, I give you 5 stars. I'll be testing the products as I go along! I'm sure I'll have a wonderful time! Thank you for being true to yourself!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
I appreciate the wide choice, the explanations on the site and the speed of dispatch. Couldn't you find more quality wood teas?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Impeccable. Good follow-up. Always the thoughtfulness to slip in a few samples, always related to the order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
a website offering a wide range of teas, infusions and accessories, 2 free samples with every order, free delivery in stores
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
I have not yet tasted the tea but I am satisfied with the delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very easy to use, large selection of excellent quality teas. Top-quality packaging, plus samples and hand-written card!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
As usual: 100% perfect and thanks again for the samples.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Fast service. Perfect international shipping. Plus 2 delicious samples. Recommend ++++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect except for too much plastic for the samples!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
no worries, very professional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Excellent service, fast delivery, careful and personalized packaging!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/12/2019
They made a mistake in the order. I'm asked to come to the store to make an exchange. That's fine, but I don't really have time to or my online order. Not happy with the after-sales service.
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Response from UNAMITEA
Following the preparation error, we sent back the missing product and offered the product sent in error. Preparation errors do happen, and we try to respond satisfactorily for the customer as quickly as possible.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very fast and informative
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
I had a problem with my internet order, although I am used to ordering from you this way, but I had a lovely person on the phone who was able to resolve the problem.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Perfect fluidity and ease
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Rating: 5 out of 5
following a purchase from 24/12/2019
Delivery on time, no problems. Material meets our expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Well-designed, and staff who listen when problems arise (a delivery problem once, but for all other orders, always top-notch).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Received my order very quickly!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent. Very good teas, fast and careful delivery. I love it! Thank you for the samples. I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Always an excellent experience at Unami. Good choice of teas, careful packaging. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
everything was perfect from the service, the speed of delivery and the excellent tea, I highly recommend this site that I discovered for the first fosi
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
I love the taste, there's a bit of powder but I don't mind it at all...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Fast processing of my order and always high quality products. I will recommend without hesitation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Ergonomic and precise site. Fast and accurate shipping, simply perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy to navigate and quick to order via the site. Fast shipping and compliant products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Very satisfactory
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Detailed, comprehensive information on the merchandise on offer. Ergonomic and easy-to-access site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very good, simple and fast system of ordering. Fresh Japanese teas are exceptional.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
FAST, COMPLIANT DELIVERY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Nothing to say about the choice, the price, the packaging and the timely dispatch. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Good navigation, not enough sobacha quantity suggestions, delivery ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Fast and efficient.
Small, well-protected box with 2 'discovery' samples, and even a note in my hand for my 1st order! I'll definitely be doing this again, because Ashikubo sencha is a delight!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Fast and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Order processed quickly Well packaged Gift samples Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Top, merci à l'équipe.... former lilloise and friend of the bourel always so good and surprising susceptibilities for my massage customers. dasn the order my friends from the village have also joined ... see you next year. good Christmas season to all
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Fast shipping. Correct order. Small gift much appreciated. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
easy to find
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