Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
Size way too small, at least 2 sizes
Customer service for returning products does not respond to emails.
Not serious
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Response from Unicorn Vape
Hello, I am not sure I understand? You ordered a liquid, I do not know what
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Eric C.
Rating: 1 out of 5
following a purchase from 10/09/2024
size too small
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Anna M.
Rating: 1 out of 5
following a purchase from 11/09/2024
corresponds to? And we have not received any message from you? You can contact us directly at [email protected] Best regards and happy vaping, Bastien Unicorn Vape
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Response from Unicorn Vape
Terrible delivery
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Bruno B.
Rating: 3 out of 5
following a purchase from 10/09/2024
Very long delivery and products conforming to my order, not like the last time. Thank you.
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Anna M.
Rating: 1 out of 5
following a purchase from 05/09/2024
One word, the site to avoid, orders are not sent, as for customer service there is no one, if you ever contact them they will completely delete your account, at best they will tell you to go see elsewhere, imagine the worst....!!!!!!!!
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Response from Unicorn Vape
Hello, Your orders could not be delivered due to an address problem. The Post could not find your address. They were returned to us, and we have processed the refund for them. We have responded to each of your messages, but since they were rude and insulting, we have decided, respectfully, not to keep you as a customer. This is the second negative comment you leave on our page, and at this stage, I do not quite understand the purpose of your approach. Best regards.
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Thomas B.
Rating: 1 out of 5
following a purchase from 02/09/2024
Zero customer service nonexistent, I placed two orders in one week worth 60E that I have not received, contacting them is impossible, they respond to the automatically generated emails with no solution proposed, no one in front in case of a problem, I strongly advise against, in any case for me it's over, I will never come back
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Marc G.
Rating: 1 out of 5
following a purchase from 03/09/2024
Hello, We have responded to each of your messages within 24 hours. Your order could not be delivered because the Post indicates that the address is incorrect. We communicated this information to you, and indicated that we would contact you to confirm the delivery address as soon as the order returns to us. Best regards, Bastien Unicorn Vape
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Response from Unicorn Vape
Hello, We have not received any message from you, you can contact our customer service directly at [email protected] Best regards and happy vaping, Bastien Unicorn Vape
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Quentin S.
Rating: 1 out of 5
following a purchase from 29/08/2024
I am not satisfied, I received my package much later than the announced date, and it was also incomplete
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Anthony C.
Rating: 1 out of 5
following a purchase from 27/08/2024
But in the first two orders, the e-liquids had great flavors (gourmet), but the last two orders were very disappointing, almost no taste or sweetness, I will not order e-liquids from the unicorn range again
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Sabrina B.
Rating: 1 out of 5
following a purchase from 22/08/2024
Still not delivered after 12 days
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Amine A.
Rating: 3 out of 5
following a purchase from 24/08/2024
Products conforming.
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Agnès O.
Rating: 3 out of 5
following a purchase from 16/08/2024
A lot of stock shortages, it's a shame.
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Abdellah D.
Rating: 3 out of 5
following a purchase from 17/08/2024
Hello. A bit disappointed by the lack of communication. In my last 3 orders, I requested samples to get an idea of the other liquids by the liter but not even a response. It's a shame!
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Melanie P.
Rating: 3 out of 5
following a purchase from 12/08/2024
I never received the proposed gift. Nor have I received any commercial gesture since I started ordering from you. But the products are fine, nothing to complain about.
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Response from Unicorn Vape
Hello, Thank you for your message! No promo code has been added to your cart, which is why the product was not added to the order. Do not hesitate to contact our customer service at [email protected] and we will resolve the issue! Best regards and happy vaping, Bastien Unicorn Vape.
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Joce M.
Rating: 3 out of 5
following a purchase from 14/08/2024
No sorting by ascending price.
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Karine O.
Rating: 3 out of 5
following a purchase from 14/08/2024
Order okay but the delivery is too long and the tracking is non-existent at Unicorn, it's a shame because the products are quite good.
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Thibaut N.
Rating: 3 out of 5
following a purchase from 01/08/2024
I have been a loyal customer for many years and have never received a discount or a voucher or promotional codes.. otherwise everything is fine, the delivery is ultra-fast.
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Carine F.
Rating: 3 out of 5
following a purchase from 14/07/2024
Hello, I have received my order but I was given green apple instead of tobacco mix maousse, so a bit disappointed. I hope this mistake won't happen again.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape.
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Houssem Eddine B.
Rating: 1 out of 5
following a purchase from 30/07/2024
Zero taste, terrible product
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Omar M.
Rating: 1 out of 5
following a purchase from 20/07/2024
I did not receive the nicotine boosters, I tried to contact you but I could not find how to reach you
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Anthony L.
Rating: 1 out of 5
following a purchase from 22/07/2024
Hello,
There was an error with my order.
I sent an email but I still have no response.
Maybe with a negative review someone will respond to me
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Response from Unicorn Vape
Hello, We have responded to all your messages and resent the missing product. Please check your spam! Best regards and happy vaping, Bastien Unicorn Vape
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Rey M.
Rating: 3 out of 5
following a purchase from 17/07/2024
Delivery time respected with Colissimo BUT, product description not compliant, it was written T-juice 60vg/40pg and received in 50/50… Fortunately, it can be used on my box but it is not the most suitable (the best being 60/40 or even 70/30 for high wattage. Otherwise, the delivery is correct and the price is respectable. Best regards.
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Mohamed Taher L.
Rating: 1 out of 5
following a purchase from 11/06/2024
I did not receive my order, either you refund me or I will file a complaint
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Lucas A.
Rating: 1 out of 5
following a purchase from 12/06/2024
Incomplete order as usual and I am told that I am the one scamming
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Yanis S.
Rating: 1 out of 5
following a purchase from 07/06/2024
The taste has unfortunately disappeared, only 100ml left out of the 200ml ordered
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Céline P.
Rating: 3 out of 5
following a purchase from 31/05/2024
The delivery was very fast, the prices very competitive. But really a huge disappointment with the products discovered here. Not at all sure that I will return. Sorry ... cheap does not necessarily mean bad, but in the case of my 2 purchases from you, that's how I conclude it.
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Sylvian C.
Rating: 3 out of 5
following a purchase from 29/05/2024
The flask was poorly closed, it leaked in the package.
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Pierre M.
Rating: 1 out of 5
following a purchase from 29/05/2024
It has been almost a week since I placed my order but I still have not received anything. Very disappointed.
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Sylvain G.
Rating: 1 out of 5
following a purchase from 29/05/2024
Normally my orders go well but now I am desperately waiting for my order for 5 days
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Fabrice F.
Rating: 1 out of 5
following a purchase from 15/05/2024
Low-quality products, I ordered 4 liquids that I threw in the trash
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Response from Unicorn Vape
Hello, You ordered four liquids from four different brands from different manufacturers, some of which are among the most reputable in the country. If you find them all to be 'low quality', it probably comes from an issue with your use of these liquids or your equipment: do not hesitate to contact us if you need assistance! Best regards and happy vaping, Bastien Unicorn Vape
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Julien A.
Rating: 3 out of 5
following a purchase from 08/05/2024
Order received on time and products as indicated but the delivery person completely smashed the package and the bottles of liquid were scattered in the mailbox. Nothing was broken, however.
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Flavien C.
Rating: 3 out of 5
following a purchase from 11/05/2024
A 200ml bottle with the cap half-destroyed... First filling... everything fell on the ground.
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Ria N.
Rating: 3 out of 5
following a purchase from 10/05/2024
not applicable
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Omar M.
Rating: 1 out of 5
following a purchase from 05/05/2024
I ordered my liquid just because it was marked delivery in 72h and guess what, I still have not received my liquid until now, not to mention the customer service that never responded to me
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Maximilien L.
Rating: 1 out of 5
following a purchase from 03/05/2024
Hello, I did receive the order on time. At this level, everything is perfect. That said, in terms of taste compared to the juice I ordered, it does not match the reviews at all. They are really not good, in terms of smell everything is fine but in terms of taste, it is a real disaster, I really had no luck with my first order
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Response from Unicorn Vape
Hello Maximilien, You ordered four liquids from four different brands, some of which are among the most reputable liquids in France for years. I am sorry to hear that none are to your taste, but given the variety of products ordered, it must be either your equipment or your personal preferences. Do not hesitate to contact our customer service if you need assistance on how to use these products. Best regards and happy vaping, Bastien Unicorn Vape
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Roger R.
Rating: 1 out of 5
following a purchase from 01/05/2024
never received a response to my second to last order !!!!!!!!
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Melanie D.
Rating: 1 out of 5
following a purchase from 30/04/2024
I am very disappointed, I placed an order on April 30 and my order was only shipped on May 6 to be received on May 11..
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Walter M.
Rating: 1 out of 5
following a purchase from 29/04/2024
Still have not received my order
They are treating me like a fool and I do not like that at all
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Houssem Eddine B.
Rating: 1 out of 5
following a purchase from 08/04/2024
007 (Strawberry)+(Pie)
Very disappointed
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Michel D.
Rating: 3 out of 5
following a purchase from 02/04/2024
Top delivery. Just missing a part of the order but customer service is great.
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