Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
The tastes are horrible, unsmokable, I feel like I'm smoking sugar, with every puff I have to drink water
Too bad, excellent price but really low quality
Cactus lemon taste is more like yellow sugar and the smell reminds me of dish soap
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2023
Last order really left a lot to be desired. Chose a 48h delivery but no package sent in 5 days, that is 120 hours!!!
Moreover, between the moment I made my package and the moment they sent it, the prices dropped by 10 EUR, really frustrating knowing that there is no section to cancel the order...
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Response from Unicorn Vape
Hello, As indicated on our site, I confirm that we ship orders every day from Monday to Friday, and that any order shipped before noon is shipped the same day. The delivery times of the Post are on average 48h for a shipment to mainland France. We regularly have promotions on all products in our catalog. While we understand that it can be frustrating to buy a product shortly before it goes on sale, we unfortunately have no time machine to apply these promotions retroactively. However, do not hesitate to contact our customer service if you find yourself in this situation, we generally have no problem making a gesture! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2023
The order placed does not match
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2023
Error with delivered products!! No response after 3 emails sent
This is unacceptable, still no response to resolve my order issue
no way to reach you by phone, order paid and you sent me products that I did not order
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Response from Unicorn Vape
Hello, We have responded to your messages, and have shipped the missing products. If you do not receive our messages, do not hesitate to check your spam folder. Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/09/2023
I would have liked to give my opinion, but I am still waiting for the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2023
delivery a bit slow
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2023
The top of my last order does not match what I ordered, I hope the problem will be resolved as soon as possible
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/09/2023
Very bad package arrived soaked, bottle punctured, one product missing, still no news
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Response from Unicorn Vape
Hello, I am sorry for the problem encountered with your package. As indicated by email, the damaged products have been reshipped. If you do not receive our messages, do not hesitate to check your spam! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
Too much waiting time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2023
The site is great, the prices too, unfortunately on the second order there was a delivery issue due to the post office
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2023
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2023
Order not received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2023
Great choice. Super promotions. However, often missing items. You have to like change.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.
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Response from Unicorn Vape
Hello, After checking, we responded to your message last night exactly 4 minutes after receiving it, and confirmed the reshipment of the missing product. Please check your spam folder if you do not receive our messages! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2023
Good product but beware of customs fees in Switzerland for an order of 68 euros, 20 euros in customs in Switzerland
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2023
Warning declines all responsibility for loss from the moment the package is handed over to the sole carrier, the post office, which also declines if the package is marked as delivered... my advice is to avoid ordering in December with the theft of packages at the post office during this period.
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Response from Unicorn Vape
Hello, We sent you a message regarding the procedure when a package is stolen from your mailbox. To date, we have not received any response to this message. Best regards, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2023
Very disappointed, ordered liquid has no taste
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2023
A liquid (Mando silver - smoke wars) had leaked in the box. Another (dario - game over) seems to have its security ring already broken and this one has neither batch number nor DDM so I don't know what to think of this bottle, not very reassuring! I had customer service for the first one but radio silence for the second... Average!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2023
Package surely lost by postal services, very hard to get a response from the unicorn site and about 20 days after my order, the package still has not been resent.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2023
Too long delay not respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
this is the second time in a short time that I receive the wrong items, I ordered the Heisenberg gum and not the normal one
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
peach flavor not good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2023
Very disappointed, 15 days of waiting (for 3-4 days announced) to finally learn that my order had been lost.
I therefore received another one but in the meantime I had to source elsewhere… result: double expense…
I expected a gesture but nothing at all.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
My package was broken, I lost a bit of product at the neck...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2023
Very disappointed to order a juice and upon arrival.... sold out
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2023
Order never received.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2023
Good products even if the 1l versions need a bit of steeping upon receipt. Just a bit disappointed not to have received any goodies for the price of the order (70€ to get free shipping).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2023
one week to receive the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2023
Zero, they were missing products that went with the promo code, I contacted them 3 times without response, so I gave up
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Response from Unicorn Vape
Hello, We have not received any message from you, please contact us at [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2023
Not easy to find your way around!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2023
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2023
The site itself is very good, the products are good and the prices are very interesting, don't change anything. The only problem is the delivery. LaPoste is a nightmare and delivery to a pickup point is really essential. Unfortunately, I already reported this information over a year and a half ago but apparently nothing has been taken into account
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2023
Very good site but not expensive and offers a lot of variety
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2023
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2023
Hello, my order was supposedly delivered but I still haven't received it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2023
Order paid and incomplete delivery without any explanation... After complaints, I was told that the product was no longer in stock... Now it's up to me to harass them to get my money back... what was I thinking going to this site????
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2023
Very good site with a lot of choice and good prices
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2023
the tracking of packages
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2023
A lot of choice and good promotions.
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