Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews
5 19,5k 84% 4 2 429 11% 3 697 3% 2 217 1% 1 332 1%

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2023
The order is terrible, no taste, I am disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2023
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2023
Missing item upon receipt, email sent without response for now....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2023
Impossible to see the summary of my order on my account. Communication with customer service is very good and responsive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2023
The liquid bottles did not have the indicated volume, normally there should be enough volume for a booster, here the four bottles left a volume to contain two boosters, it is not normal that the usual quantity is less, I am very disappointed and hope this does not happen again. Thank you
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2023
Perfect for customers, terrible for professionals.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2023
After placing and paying for my order, you sent me half and said you would investigate the rest, and that's a scam
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2023
The site is very good but the liquids I ordered were disgusting
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Response from Unicorn Vape
Hello, I am sorry that the liquids you ordered are not to your taste! These are among our bestsellers and are appreciated by the vast majority of our customers, however, it is quite possible that the problem you are encountering is due to the fact that you are using them on equipment that is not suitable: please do not hesitate to contact us by email at [email protected] if you have any questions! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2023
You get a bit lost as soon as you look for the resistances
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2023
can't pay by paypal
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2023
customer for over a year now, if the products are correct, the deadlines too, no commercial act or voucher. Loyal customers are apparently just regular customers
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2022
Hard to find the 250ml
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2022
I received my order, the product was leaking, it's a shame but it happens
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2022
Still not received
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2022
Delivery time not respected, ordered on Monday received on Friday, plus the price remains very expensive 4.99 euros
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2022
An error occurred on my order
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Response from Unicorn Vape
Hello, Thank you for your message! If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2022
Loyalty needs improvement
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2022
order received on time, just my concentrate that was poorly closed (and already open I find it strange) which leaked everywhere arriving half empty
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2022
I haven't received my package yet and you charged me twice. I am disappointed even though I am a customer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2022
Incomplete order (replacement of products with others not ordered) still waiting for a response from customer service.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2022
It's a shame there are no 'gifts', for example if you take 10 liquids of 100 ml, an eleventh free.. Or rewarded loyalty. Lack of 50/50 booster.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2022
Good website with a wide choice and often flash sales
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2022
Delivery made in 48 hours. Top! However, defective product. The resistance delivered with the Vaptio lasted 4 days. I changed it according to the instructions, without difficulty. In the process, the Vaptio no longer works. I will test customer service..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2022
very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/09/2022
I haven't received my package. Delivery delay and I want to cancel the delivery
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2022
Order received but damaged and suspicious bottles, as if they had been opened below the seal to modify the content. The liquids have a burnt taste and wear out the resistances after 3 days (resistances 70-80w changed 3 times in a week)
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Response from Unicorn Vape
Hello, Thank you for your message! I confirm that all the products we offer are original and directly from the supplier. It is impossible for a bottle to have been opened to modify the content. If you have a problem with your order or have a question about using a product, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2022
I am not satisfied with the delivery service, every time I am told it will arrive today and in the evening it says the next day, this has happened to me 4 times already so I am not too satisfied, we will see how my package arrives if it arrives to improve the rating on the product packaging.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2022
Liquids are very good but the voopoo drag x is a counterfeit like those from aliexpress except that we pay almost double so big disappointment
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Response from Unicorn Vape
Hello, I confirm that we do not sell, and have never sold any counterfeit products. All the products we offer are originals. If you have any doubts, do not hesitate to contact us directly by email with the information that makes you think it could be a counterfeit. Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2022
I did not receive the right product!!!
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/09/2022
My order never arrived. Customer service unreachable. Absolutely avoid!
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Response from Unicorn Vape
Hello, Thank you for your message! We have responded to all your messages, and your lost order has been resent. Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2022
I haven't received the right product.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/08/2022
bad delivery service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2022
The liquids are very good but the Pod was completely useless, I actually returned it to get a refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2022
Good but you never send gifts and loyalty points
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2022
I ordered a liquid and did not receive the right one. I contacted customer service and they immediately replied in M indicating to return the product. Until then, I thought it was okay, and I opened the return letter and they sent back the wrong product again, making the same mistake... And then I contacted customer service again, who never replied to me again, it's been two days... Real clowns, it was the first and last order with them.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2022
I wanted to form an opinion without considering the few negative reviews... I received my bottles opened and after contacting customer service who asked for a photo as proof, I did not hear back. Attractive prices for opened products, to be avoided.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2022
Disappointed because of e-liquid leakage on the 500ml bottle, almost everything spilled in the box.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
Hello I can believe that times are tough but the tape on the package still! The post office put its tape back because otherwise..... Surprise in the package a bottle leaking on the rest of the order. In short, the packaging and shipping need to be reviewed.... Otherwise for the rest it's perfect and reactive even if sometimes we would like a little gift as a regular customer. See you soon Ludo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
Package not well packed to protect against theft and transport damage
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
Because half of the package is missing
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