Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
I ordered a liquid and did not receive the right one. I contacted customer service and they immediately replied in M indicating to return the product. Until then, I thought it was okay, and I opened the return letter and they sent back the wrong product again, making the same mistake... And then I contacted customer service again, who never replied to me again, it's been two days... Real clowns, it was the first and last order with them.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2022
I wanted to form an opinion without considering the few negative reviews... I received my bottles opened and after contacting customer service who asked for a photo as proof, I did not hear back. Attractive prices for opened products, to be avoided.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
Very nice promotions and delivers to Belgium! Very fast delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
Nothing special to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Good site only downside the shipping costs are paid regardless of the order amount
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2022
Disappointed because of e-liquid leakage on the 500ml bottle, almost everything spilled in the box.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2022
Small quantity issue on the order resolved the next day and corrected 2 days later
A serious site, with choice, low prices, everything is fine!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2022
Galley to identify
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Too bad unicorn vap does not offer the option of delivery to a relay point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
It would be nice if you could send us the tracking number by email with each order, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Fast delivery and products defying all sites in terms of price without detriment to flavor and quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2022
Very good site! The best regarding juices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2022
Very good, a lot of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
very good complete and clear site-good price -delivery ok thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
In line with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Delivery takes a bit of time but the package is in very good condition and I have all the products, I was advised your site and I am now a customer who only comes to you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
The products are perfect, I give 4 stars because it has happened twice where the delivery person wants to drop my package elsewhere than at my place
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Small problem with my products quickly resolved by customer service. Reliable and serious site. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
The site is good I often order the same product in several quantities. A freebie would be nice. Just too bad you don't have the 50/50 boosters
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2022
one of the bottles was only half full
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2022
I received expired products and this is the last time I order from you.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
I always have the same problems. I place an order and I receive half. I ordered 2 kits and only received one. This is the third time this has happened to me.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
Order not compliant. I ordered 2 legend 2 L 200 kits. And I only received one kit. When I claim, I do not receive a response. This is the second time I receive my order non-compliant.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Everything is very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2022
I have not received my order, I send messages to customer service, no response. Strange.
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Response from Unicorn Vape
Hello Adam, We have replied to all your messages, do not hesitate to check your spam folder. Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Very good, as usual, DLC a bit short but big promo on the product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2022
The order received is not the right one, I wrote a message to customer service and I still have not received a response.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2022
Always on top, with a faster delivery system I would have given 5 stars
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2022
easy to consult
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2022
very disappointed... did not receive my entire order... all the boosters were missing... hope to have a commercial gesture in the delivery of the missing items.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Overall satisfied. Too bad sometimes we have to receive empty bottles (indicated in the description) and nothing received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2022
Very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
Good but delivery Delivery in bubble envelope this time, for 4*50 ml and one 100ml it's a bit limited.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2022
The taste of the liquid I ordered is not the same as usual.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
sometimes a too long wait to receive the order, errors in some orders, even (once) a forgetfulness, I am still waiting for my liquid petit beurre.
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