Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
I ordered e-liquids on 30/12/22
And to this day, I have not received my order, and the unicornvape team no longer responds to my emails..
After-sales service is null
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Very good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2023
I did not receive the ordered products but other products without having been consulted, I will not order from them again.
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Response from Unicorn Vape
Hello, If an error has occurred in your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2023
Good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/10/2023
The tastes are horrible, unsmokable, I feel like I'm smoking sugar, with every puff I have to drink water
Too bad, excellent price but really low quality
Cactus lemon taste is more like yellow sugar and the smell reminds me of dish soap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Slightly open cardboard upon delivery! Fortunately without consequences, as the bottles were grouped in a plastic bag.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2023
Last order really left a lot to be desired. Chose a 48h delivery but no package sent in 5 days, that is 120 hours!!!
Moreover, between the moment I made my package and the moment they sent it, the prices dropped by 10 EUR, really frustrating knowing that there is no section to cancel the order...
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Response from Unicorn Vape
Hello, As indicated on our site, I confirm that we ship orders every day from Monday to Friday, and that any order shipped before noon is shipped the same day. The delivery times of the Post are on average 48h for a shipment to mainland France. We regularly have promotions on all products in our catalog. While we understand that it can be frustrating to buy a product shortly before it goes on sale, we unfortunately have no time machine to apply these promotions retroactively. However, do not hesitate to contact our customer service if you find yourself in this situation, we generally have no problem making a gesture! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2023
Simple, easy to use and great, thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2023
The order placed does not match
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2023
No
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
Fast shipping, interesting price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2023
very good site, easy navigation and recurring promotions, everything we love!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2023
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2023
Error with delivered products!! No response after 3 emails sent
This is unacceptable, still no response to resolve my order issue
no way to reach you by phone, order paid and you sent me products that I did not order
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Response from Unicorn Vape
Hello, We have responded to your messages, and have shipped the missing products. If you do not receive our messages, do not hesitate to check your spam folder. Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2023
Very good product and the prices are very attractive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/09/2023
I would have liked to give my opinion, but I am still waiting for the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2023
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2023
Nothing to report as usual
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2023
The top of my last order does not match what I ordered, I hope the problem will be resolved as soon as possible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2023
A wide choice of juices at unbeatable prices, especially during flash sales or promotions. A very responsive and competent customer service when you have an issue placing an order, but less so when it comes to responding to a comment about the site's operation (or malfunction)! Hence one star less..
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/09/2023
Very bad package arrived soaked, bottle punctured, one product missing, still no news
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Response from Unicorn Vape
Hello, I am sorry for the problem encountered with your package. As indicated by email, the damaged products have been reshipped. If you do not receive our messages, do not hesitate to check your spam! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2023
Nothing to complain about the site. Very good quality/price/delivery time ratio.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2023
Not bad at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
Too much waiting time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2023
In line with my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2023
Order not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Nothing to report, very happy. A good site with interesting promotions. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
Perfect, only the delivery time could perhaps be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2023
good site, it's one of my favorites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2023
Nothing to report!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Satisfied with the order, fast delivery. However, we talk about promotional codes, we have never received any.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.
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Response from Unicorn Vape
Hello, After checking, we responded to your message last night exactly 4 minutes after receiving it, and confirmed the reshipment of the missing product. Please check your spam folder if you do not receive our messages! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
A better description of the products and it would be 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Not bad selection and competitive prices
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2023
Very disappointed, ordered liquid has no taste
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2023
perfect in step
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