Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
I have been a loyal customer for many years and have never received a discount or a voucher or promotional codes.. otherwise everything is fine, the delivery is ultra-fast.
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Bruno B.
Rating: 2 out of 5
following a purchase from 03/08/2024
For the first time disappointed because I ordered 3 Mango from movie juice and instead I received 3 strawberry blueberry and I don't really like red fruits; it's the only time I don't receive what I ordered.
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Carine F.
Rating: 3 out of 5
following a purchase from 14/07/2024
Hello, I have received my order but I was given green apple instead of tobacco mix maousse, so a bit disappointed. I hope this mistake won't happen again.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape.
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Rey M.
Rating: 3 out of 5
following a purchase from 17/07/2024
Delivery time respected with Colissimo BUT, product description not compliant, it was written T-juice 60vg/40pg and received in 50/50… Fortunately, it can be used on my box but it is not the most suitable (the best being 60/40 or even 70/30 for high wattage. Otherwise, the delivery is correct and the price is respectable. Best regards.
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Talal B.
Rating: 2 out of 5
following a purchase from 08/07/2024
I was disappointed; order placed on Monday received on Friday, I sent an email with no response, which is unacceptable to me. Lack of professionalism.
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Lucas O.
Rating: 2 out of 5
following a purchase from 17/06/2024
not delivered
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Lucas O.
Rating: 2 out of 5
following a purchase from 17/06/2024
no delivery
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Nicolas B.
Rating: 2 out of 5
following a purchase from 15/06/2024
After more than 12 days of delay, I still do not have my order. Despite the follow-up emails to customer service, no news.
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Jean-Luc B.
Rating: 2 out of 5
following a purchase from 05/06/2024
too long delays
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Céline P.
Rating: 3 out of 5
following a purchase from 31/05/2024
The delivery was very fast, the prices very competitive. But really a huge disappointment with the products discovered here. Not at all sure that I will return. Sorry ... cheap does not necessarily mean bad, but in the case of my 2 purchases from you, that's how I conclude it.
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Belkacem Y.
Rating: 2 out of 5
following a purchase from 02/06/2024
No issues with deliveries except for one bottle whose cap was open... moreover, I have been a customer with you for years and have received no discount voucher or commercial gesture from you. I bought from a competitor and received 2. I am a loyal customer but this point makes me consider changing vendors. Best regards.
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Ahmad A.
Rating: 2 out of 5
following a purchase from 30/05/2024
I did not receive 2 resistance packs during my last order, I sent an email regarding the problem and I still have not received an order. I think I will no longer order from you, which is a shame.
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Sabrina G.
Rating: 2 out of 5
following a purchase from 29/05/2024
I still have not received my package.
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Sylvian C.
Rating: 3 out of 5
following a purchase from 29/05/2024
The flask was poorly closed, it leaked in the package.
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Julien A.
Rating: 3 out of 5
following a purchase from 08/05/2024
Order received on time and products as indicated but the delivery person completely smashed the package and the bottles of liquid were scattered in the mailbox. Nothing was broken, however.
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Flavien C.
Rating: 3 out of 5
following a purchase from 11/05/2024
A 200ml bottle with the cap half-destroyed... First filling... everything fell on the ground.
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Ria N.
Rating: 3 out of 5
following a purchase from 10/05/2024
not applicable
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Romain C.
Rating: 2 out of 5
following a purchase from 05/05/2024
Change of quantities without notifying me, sure a partial refund of the order but I discover this when opening my order: no email, no call.
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Melinda D.
Rating: 2 out of 5
following a purchase from 26/04/2024
My product was open and I lost 1/4 of the bottle.
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Michel D.
Rating: 3 out of 5
following a purchase from 02/04/2024
Top delivery. Just missing a part of the order but customer service is great.
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Caroline M.
Rating: 3 out of 5
following a purchase from 29/03/2024
I ordered 3 liquids and received 2. I had to write to customer service to find out if there was an error. It turned out to be a stock shortage. Not specified on the order slip, which is a shame....
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Marie Pierre D.
Rating: 3 out of 5
following a purchase from 30/03/2024
So far, the orders and deliveries have gone very well, except for the last one due to a partial stock shortage (which can happen), but at the time of the order, the stock was 6 not 5. So I'm waiting for the supposedly processed refund or a credit for the next order to be completely satisfied.
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Luc W.
Rating: 3 out of 5
following a purchase from 27/03/2024
Fast delivery but missing 1 liquid from the 4 ordered.
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David H.
Rating: 3 out of 5
following a purchase from 06/03/2024
Not the right product. Would have liked to have a consolation product.
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Dounia A.
Rating: 3 out of 5
following a purchase from 23/02/2024
I give 3 stars because every time I receive 500 ml bottles, it is impossible to open the bottle; the cap is just tiring and I end up using a tool pliers.
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Eric H.
Rating: 3 out of 5
following a purchase from 16/01/2024
Order arrived well but there was tape on one of the bottles to prevent it from leaking; it's a shame, otherwise everything was perfect.
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Sophie C.
Rating: 3 out of 5
following a purchase from 15/01/2024
Navigation is very good, products are very good, it's the delivery that lets you down, too long.
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Stephan K.
Rating: 3 out of 5
following a purchase from 15/01/2024
The order takes a day or two longer than many other sites to arrive (same type of shipping), no tracking provided by the site, response to questions within two days... 3 stars for these reasons. Otherwise, the order is compliant and good availability of products.
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Ghislaine G.
Rating: 3 out of 5
following a purchase from 04/01/2024
Regarding the products I ordered, really very good flavor and good quality; however, in the comments, I asked a question, and I never got a response!!!! What a shame!!!!
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Vincent H.
Rating: 3 out of 5
following a purchase from 05/01/2024
Not very happy
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Damien F.
Rating: 3 out of 5
following a purchase from 29/12/2023
Not bad but delivery is late
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Pascale B.
Rating: 3 out of 5
following a purchase from 14/12/2023
I lower my rating because I regret that every time I can't find my liquids! I already have a hard time finding the one that suits me, and when I do, it's no longer available. Moreover, the last orders do not correspond to the expected taste. What a shame.
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David H.
Rating: 3 out of 5
following a purchase from 02/12/2023
I am missing 1 product
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Stephanie E.
Rating: 3 out of 5
following a purchase from 03/12/2023
Long shipping time. Sent 1 week after the order.
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Response from Unicorn Vape
Hello, Your order placed on the evening of the 3rd was sent on the morning of the 4th. If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Nadia M.
Rating: 3 out of 5
following a purchase from 30/11/2023
The prices are interesting, but you shouldn't be in a hurry to receive your package: the delivery is slow and without tracking available. That's how it is for me with every order, but don't despair, it eventually arrives.
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Response from Unicorn Vape
Hello, Thank you for your message! We ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day. Tracking is systematically sent by email at the time of shipment. If you do not receive it, it may be in your spam folder. Once the package is taken in charge by the Post, it generally reaches its destination in 2 working days. We can see that your last two orders arrived in 2 working days and 3 working days respectively. Best regards and happy vaping, Bastien Unicorn Vape
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Florent G.
Rating: 3 out of 5
following a purchase from 28/11/2023
Search results are too broad, not precise enough.
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Quentin C.
Rating: 3 out of 5
following a purchase from 26/11/2023
Very attractive price but liquid with very little aroma and little flavor.
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Viviane T.
Rating: 3 out of 5
following a purchase from 22/11/2023
Good, satisfied for several years, we order, nothing to say.
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Julien C.
Rating: 3 out of 5
following a purchase from 22/11/2023
Navigation on the site can be improved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2023
When ordering items of the same brand, make sure they are compatible. The customer does not necessarily have this information!
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