Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
I am very satisfied with the Univers Train site as well as the receipt of my order in very good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2024
a good store, very efficient, attentive to its customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Easy to use site,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect! 5 stars, everything is said! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2024
Perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Careful shipping, fast and good value for money for this spring promotion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Very warm welcome. Responsiveness and services are combined.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
It's a shame we don't have photos of the reduced model. I was very surprised by the length of the classic 'loop' couplings. It's a shame, but for the price, it's a very nice reproduction. The electromechanical group works on velvet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Choice and availability of products very good, easy navigation on the site and very warm welcome at the store for picking up my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Since I have known Univers Train, I have always been satisfied with the site, the availability and responsiveness of Mr. Renaud Sylvestri when I needed more information or explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2024
Very good store, very fast order and shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
the max
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
received today in good order. Quickly done.
Happy so far
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Well-stocked store, careful shipping. Nice commercial gesture from the manager. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2024
20/20; price - speed - thorough - payment in 4 installments without fees. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2024
I didn't find the product in other stores and I loved seeing it in your store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2024
Great choice of products, careful shipping and possibility of delivery to a relay point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2024
Very responsive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Excellent merchant, fast and very helpful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2024
Nothing to report, one of the most serious stores, competent and great stock!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2024
Well-stocked store and friendly staff!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2024
Very good from A to Z. The downside is that I can't get the MS2 in French.?. I'm sweating over it, but can't get anywhere! Help for a beginner please. Best regards, JjL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2024
Choice, speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2024
Order arrived well. Nice site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2024
Order shipped quickly and well-protected content, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2024
Well-designed site, easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2024
Bravo, fast delivery in 2 days. Very good packaging. Impeccable material. I recommend to modelers, I will come back to you for the next purchase of a Picasso Autoreil. Thank you, Patrick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2024
Spare parts conforming to my request, fast delivery and in careful packaging, well done!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2024
The item and packaging are perfect, the shipping is fast, nothing but positives!! Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2024
Pleasant and clear site. Nice products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2024
Very good, good responsiveness with fast shipments. Quality products and perfectly protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2024
Very good quality/price ratio, fast shipping and secure/careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2024
Navigation on the site, shipping and product very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2023
All desired options received without any problems. Delighted.
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