Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Very good supplier. Fast delivery. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2020
Very well, order received quickly, protected packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Hello, I received my first order well, the products have a nice finish, I haven't been able to try the train yet because I need to buy a board and it's the first time I'm getting into building a model. MY SECOND order, additional track, is waiting for the package because you are fast and efficient, I will receive it soon, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
I highly recommend this site for its formidable efficiency! I recently placed 5 orders and never had a problem regarding the quality of delivery and products. Thank you to this Pro!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Always perfect. New order and once again very very satisfied. Easy-to-use site, lightning delivery. Keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Hello, this is my first order, for now I find the site good, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2020
Speed, efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
Well received, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Availability of products. Very short delivery times and products conform to the order. What more could you ask for... Just let it last!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
No info yet. Nothing received.
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Response from Univers-Train
Hello, Order placed on 15/06 at 21h, processed and shipped by us on 16/06. Your package is in the hands of the DPD carrier and is on its way to be delivered to you.... You receive emails with each status change of your order (in preparation / shipping) and tracking number by email and also available in the history of your orders on your online customer account. Please contact us directly if you encounter any issues before leaving a negative rating and bad review. Have a good day, Univerrs-Train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
GOOD SITE, MATERIAL EASY TO FIND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
A supplier to discover, who seems to have a whole bunch of products in stock that you can't find elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Really fast delivery. The ordered cars are magnificent with very good track performance. The coach is very beautiful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Fast shipping, stock up to date, that's nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Received within acceptable delays and processed quickly. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Serious site, friendly, quick purchase, immediate delivery and well informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good welcome and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Always on top! Site well updated and well maintained, new products and restocks are updated as soon as received! Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Always on top! Site well updated and well maintained, new products and restocks are updated as soon as received! Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
clear site and perfect delivery material conforms I recommend this site courtesy appreciated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
The model conforms to the description and arrived in a short time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
They have a lot of variety of products for miniature railway enthusiasts and good prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
serious & excellent responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Reactive response, but progress to be made on identifying the material (cf. set 3 B10 UIC-Y).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
I recommend univers train because it is good quality material, and really like the SNCF.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Conforms to the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Store faithful to itself, always neat! Order picked up on the scheduled day! Nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Impeccable as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Speed and availability to meet expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent service Serious and quick desire Listening
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Excellent product maximum rating for Jouef
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Ease of search, competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Fast shipping despite the lockdown I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
very good site prices not too exaggerated to encourage our passion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Fast delivery despite the lockdown
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