Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1 and 5 stars

Reset filters
J
Jack P.
Rating: 5 out of 5
following a purchase from 25/04/2025
Total satisfaction
Translated reviews
P
Pierre T.
Rating: 5 out of 5
following a purchase from 20/04/2025
Delivery always express, well packaged. Good communication. Prices quite reasonable, which is a plus!
Translated reviews
J
Jean Claude N.
Rating: 5 out of 5
following a purchase from 21/04/2025
Perfect, very fast, a real TGV
Translated reviews
E
Eric S.
Rating: 5 out of 5
following a purchase from 08/01/2025
Top service
Translated reviews
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 30/03/2025
Superb, just what we love from Roco
Translated reviews
D
Daniel E.
Rating: 5 out of 5
following a purchase from 21/03/2025
A must-visit store for train lovers.
A big plus: customer service.
I recommend this site without reservation.
Translated reviews
P
Philippe S.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good
Translated reviews
J
Jacques B.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good!
Translated reviews
J
Jean Jacques T.
Rating: 5 out of 5
following a purchase from 09/04/2025
Easy navigation, logical product selection on the site.
Delivery in 24 hours. Good packaging.
Very technical, professional, and precise phone support.
Translated reviews
T
Thorsten S.
Rating: 5 out of 5
following a purchase from 25/03/2025
Thank you very much! Everything worked very well. The missing delivery was also sent very quickly.
Translated reviews
C
Christian E.
Rating: 5 out of 5
following a purchase from 05/09/2024
Very good
Translated reviews
A
Alexandre R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Product conforms to the description, delivery in 2-3 days. Nothing to say.
Translated reviews
R
Romuald M.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very good
Translated reviews
J
Jacky C.
Rating: 5 out of 5
following a purchase from 03/04/2025
Serious and fast
Translated reviews
P
Patrick G.
Rating: 5 out of 5
following a purchase from 28/03/2025
Intuitive site, fast shipping, careful packaging. All positive
Translated reviews
A
Antoine M.
Rating: 5 out of 5
following a purchase from 28/03/2025
Responsive site, excellent price
Translated reviews
A
Alain G.
Rating: 5 out of 5
following a purchase from 24/03/2025
Nothing to redirect. Very good.
Translated reviews
F
Fabien M.
Rating: 5 out of 5
following a purchase from 23/03/2025
Well packaged and serious, in accordance with the order.
Translated reviews
R
Roger H.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very well received the package.
Translated reviews
J
Jack M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
B
Bruno P.
Rating: 5 out of 5
following a purchase from 10/06/2023
Very good
Translated reviews
F
Flipo J.
Rating: 5 out of 5
following a purchase from 08/03/2025
Quick intervention
Translated reviews
J
Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 16/02/2025
Fast shipping, package very well packaged, I recommend...
Translated reviews
B
Bernard V.
Rating: 5 out of 5
following a purchase from 28/02/2025
Nothing to report. Stock available and up to date. Quick shipping. Tracking. Well done package.
Translated reviews
F
Francis C.
Rating: 5 out of 5
following a purchase from 18/02/2025
Perfect product well packaged and fast delivery at a fair price.
Translated reviews
R
Régis P.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very fast shipping of the order. Thank you.
Translated reviews
J
Jean-Claude B.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good site, willing to help with a smile.
Translated reviews
B
Benoît L.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fast and careful shipping.
Translated reviews
C
Christophe C.
Rating: 5 out of 5
following a purchase from 10/02/2025
Hello, very fast, highly recommend, thank you.
Translated reviews
R
Rémi T.
Rating: 5 out of 5
following a purchase from 16/01/2025
Nothing to say, ultra-fast delivery, competitive price. Top, I will reorder.
Translated reviews
J
Jean-Yves V.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very good, very fast shipping and impeccable service.
Translated reviews
J
Jean-Luc B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Good reception on time. Product arrived in perfect condition.
Translated reviews
E
Elvino C.
Rating: 5 out of 5
following a purchase from 27/12/2024
Easy to consult website, contacts with excellent customer service, shipping without problems, product well protected in the package.
Translated reviews
P
Pierre M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Well-stocked store, close by, perfect!
Translated reviews
M
Michel V.
Rating: 5 out of 5
following a purchase from 09/02/2025
Good product as expected.
Translated reviews
D
Daniel L.
Rating: 5 out of 5
following a purchase from 03/02/2025
Simple site to use, a wide choice of products.
Translated reviews
N
Nicolas J.
Rating: 5 out of 5
following a purchase from 29/01/2025
Hello, regarding the site, maybe more ease in finding three-rail products...?
Translated reviews
J
Jean François L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Nothing to say, very professional
Translated reviews
R
Regis D.
Rating: 5 out of 5
following a purchase from 21/01/2025
very good advice
Translated reviews
F
Fraser G.
Rating: 5 out of 5
following a purchase from 21/12/2024
Exceptional customer service. Great communication and very fast international delivery to Australia. I would thoroughly recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.