Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2 and 5 stars

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P
Philippe C.
Rating: 5 out of 5
following a purchase from 12/11/2024
Delivery ready when picking up at the store, in line with expectations.
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C
Coignard F.
Rating: 5 out of 5
following a purchase from 11/11/2024
Serious company, I recommend without restrictions. I contacted customer service in 2021, a simple phone call was enough to resolve the issue.
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José Maria V.
Rating: 5 out of 5
following a purchase from 13/11/2024
This is what I needed super
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Lionel F.
Rating: 5 out of 5
following a purchase from 10/11/2024
Simple, efficient and very varied
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Christophe H.
Rating: 5 out of 5
following a purchase from 04/11/2024
Perfect
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David R.
Rating: 5 out of 5
following a purchase from 02/11/2024
very good site
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Pierre M.
Rating: 5 out of 5
following a purchase from 26/10/2024
Nice store in Savoie: choice, welcome, friendly and competent staff.
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Pascal B.
Rating: 5 out of 5
following a purchase from 25/10/2024
Fast delivery
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P C.
Rating: 5 out of 5
following a purchase from 08/10/2024
Perfect for choosing evergreen profiles
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J G.
Rating: 5 out of 5
following a purchase from 11/10/2024
Very competent staff
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P V.
Rating: 5 out of 5
following a purchase from 07/10/2024
very good site
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J B.
Rating: 5 out of 5
following a purchase from 20/09/2024
very good as usual
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J B.
Rating: 5 out of 5
following a purchase from 22/09/2024
always excellent
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C F.
Rating: 5 out of 5
following a purchase from 27/09/2024
First order and everything was perfect until delivery so I will come back to you.
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J P.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect delivery and in accordance with my order. Very serious site. I recommend them.
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P M.
Rating: 5 out of 5
following a purchase from 30/09/2024
Nice store with a wide choice of materials.
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A L.
Rating: 5 out of 5
following a purchase from 24/09/2024
Nothing to say, top service!
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P E.
Rating: 5 out of 5
following a purchase from 23/09/2024
Very happy with this store..
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D D.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very happy, after a delivery error, the issue was resolved very quickly. I highly recommend the site for their professionalism and seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2024
Very good contacts
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J M.
Rating: 5 out of 5
following a purchase from 09/09/2024
Clear, practical. Stock up to date in real time
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J T.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very fast shipping, I am waiting for the package to see
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2024
Very responsive to the questions asked
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P C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Order picked up in store within the desired timeframe.
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G I.
Rating: 5 out of 5
following a purchase from 03/09/2024
all good!
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D L.
Rating: 5 out of 5
following a purchase from 13/09/2024
perfect, nothing to complain about.
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C J.
Rating: 5 out of 5
following a purchase from 05/09/2024
Great site, pleasant and easy navigation.
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G G.
Rating: 5 out of 5
following a purchase from 11/09/2024
Very good
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C S.
Rating: 5 out of 5
following a purchase from 12/09/2024
Practical site, fair prices, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2024
excellent in every way
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C J.
Rating: 5 out of 5
following a purchase from 17/06/2024
Just one small downside, the wait between reservation and acquisition of the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2024
Always on top and order sent quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2024
Pleasant site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2024
Easy to access, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2024
Very nice material, impeccable condition. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2024
Interesting site to navigate - The manager is very responsive and commercial, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2024
products perfectly compliant and well protected in delivery - perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2024
Great service, speed, best prices! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2024
Very good, impeccable service, careful and attentive. I recommend!
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