Customer reviews of Ursul

9,5 /10

Based on 604 published reviews

Summary of reviews

The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.

Reviews 1, 2, 3 and 4 stars

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Jacinto M.

Published on 01/02/2018 à 12h56 following a purchase from 01/02/2018

beautiful jewel only drawback the sending in chronopost before 15h.... was not respected...

Translated reviews

Response from Ursul Published on 08/11/2024

Thank you for your review of our Ursul website. We are delighted that you appreciate our jewelry. We take into account your remark on the sending in chronopost before 15h and will make sure to improve this point in the future. Thank you again for your confidence.

Jean-marie B.

Published on 01/12/2017 à 18h38 following a purchase from 01/12/2017

very good trade, fast delivery, disappointed by the width of the bracelet compared to the site

Translated reviews

Response from Ursul Published on 08/11/2024

Thank you for your positive feedback on our sales service and speed of delivery. We are sorry that the width of the bracelet does not correspond to what you saw on our website. We invite you to contact us in order to find a solution to this problem. We do our best to satisfy our customers and your opinion is very important to us. We hope to see you soon on our site. Have a nice day!

Jfk

Published on 27/03/2017 à 17h47 following a purchase from 27/03/2017

The bracelet is very pretty (not very easy to put on, it's fine when you keep it on, like me, all the time. I had to send it back (a small problem during production), but the team changed the product very easily and quickly. Very professional!

Translated reviews

Response from Ursul Published on 08/11/2024

Thank you very much for your review, we are delighted to hear that you are happy with your Ursul bracelet. We're sorry for the problem you encountered with production, but we're glad we were able to resolve it quickly for you. Your satisfaction is our priority and we hope you will enjoy your bracelet for a long time to come. Thank you again for your confidence.