Customer reviews of Ursul

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 604 published reviews
5 521 86% 4 48 8% 3 22 4% 2 8 1% 1 5 1%

Summary of reviews

The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.

Reviews 1, 2 and 5 stars

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Julien B.
Rating: 5 out of 5
following a purchase from 22/06/2026
Perfect
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Marie A.
Rating: 5 out of 5
following a purchase from 05/06/2026
Refined belt, noble material, beautiful finish
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Romain D.
Rating: 5 out of 5
following a purchase from 09/06/2026
Second order and second very good experience. I was even called directly to discuss my order for an adjustment and the discussion was very cordial. I recommend
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Pascale H.
Rating: 5 out of 5
following a purchase from 28/05/2026
I am satisfied with my order: the jewel is pretty and the polish is superb. Thank you
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Antoine M.
Rating: 5 out of 5
following a purchase from 31/05/2026
I'
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marie-françoise M.
Rating: 5 out of 5
following a purchase from 26/05/2026
magnificent
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MAR T.
Rating: 5 out of 5
following a purchase from 04/05/2026
The service has been great.
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Noelle M.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very beautiful jewelry, of quality.
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bardhyl F.
Rating: 5 out of 5
following a purchase from 28/04/2026
Perfect
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Rose N.
Rating: 5 out of 5
following a purchase from 23/03/2026
I love it, the bracelet is magnificent thank you
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Danaé P.
Rating: 5 out of 5
following a purchase from 19/03/2026
Perfect and fast shipping
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François D.
Rating: 5 out of 5
following a purchase from 06/03/2026
Clear site, jewelry received within the announced deadlines, in a locker. Wife delighted.
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CHRISTOPHE B.
Rating: 5 out of 5
following a purchase from 26/02/2026
Everything perfect. Thank you
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Rosa B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Very beautiful bracelet, nice effect around the wrist!
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Karyn W.
Rating: 5 out of 5
following a purchase from 20/02/2026
Perfect. Very beautiful ring. Very nice and responsive team
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Nelly D.
Rating: 2 out of 5
following a purchase from 16/02/2026
Few tests
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Tristan R.
Rating: 5 out of 5
following a purchase from 15/01/2026
Totally satisfied with my purchase (men's bracelet Le Jonc silver)! Excellent quality of craftsmanship and beautiful design.
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Response from Ursul
We sincerely thank you for your flattering review, Tristan. We are delighted to learn that you are totally satisfied with your bracelet "Le Jonc silver 20 Gr." and that our quality of craftsmanship as well as our design have met your expectations. Your satisfaction is our priority and we hope to welcome you again on our site "Ursul."
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Ounissa M.
Rating: 5 out of 5
following a purchase from 15/12/2025
Thank you, thank you... For an explosive return, following my size error. Very nice bracelet
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Response from Ursul
Hello Ounissa,

Thank you very much for your flattering review! We are delighted to hear that you appreciated our service and that you like the bracelet. Please feel free to come back to us if you have any other questions or needs.

Have a nice day!

The Ursul team
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Séverine C.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very beautiful bracelet, very classy
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Response from Ursul
Hello Séverine,

We sincerely thank you for your flattering review of our bracelet. We are delighted to learn that it has met your expectations in terms of beauty and class. Please feel free to come back to us to discover our other creations!
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Aida F.
Rating: 2 out of 5
following a purchase from 28/12/2025
I need to return the product and I can't contact you.
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Response from Ursul
Hello Aida,

Thank you for taking the time to share your opinion. We are sorry that you are having difficulties contacting our service. Please do not hesitate to write to us at [email protected] or call us at +33 1 42 39 90 09 during office hours. Our team will be happy to help you with the return process.

Sincerely,
The Ursul team
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Audeline B.
Rating: 5 out of 5
following a purchase from 08/12/2025
THANK YOU very much for your responsiveness following my email. The bracelet arrived on time! In addition to being very pretty, the gift had its effect: he loves it!!!! I hope the quality is not just in appearance. Time will tell. I am really satisfied! (as I feared the site was fake as well as the bracelet).
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Response from Ursul
Dear Audeline,

Thank you so much for your flattering review and positive feedback! We are delighted to hear that the bracelet was appreciated and that you enjoyed our service. Your satisfaction is our priority and we hope that the quality will meet your expectations over time. Please feel free to come back to us if you need anything!

Best regards,
The Ursul team
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OLIVIER G.
Rating: 5 out of 5
following a purchase from 23/12/2025
very beautiful jewelry
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Response from Ursul
Hello Olivier,

We sincerely thank you for your flattering review and for the maximum rating of 5/5. We are delighted to learn that you appreciate the beauty of our jewelry. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Ursul team
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Jean-Michel D.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very professional site!
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Response from Ursul
We sincerely thank you for your positive evaluation, Mr. Jean-Michel. We are delighted that our site "Ursul" met your expectations in terms of professionalism. Your satisfaction is our priority, and we hope to welcome you again very soon.
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Christophe V.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very satisfied with this bracelet, we find it very pretty and are pleased with it. We only regret the "made in France" inscription on the visible outer side of the bracelet. We would have preferred it on the inner side.
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Response from Ursul
Hello Christophe,

Thank you very much for your flattering review and your perfect rating! We are delighted that you find the bracelet pretty and that you are satisfied with it. We take your feedback regarding the "made in France" inscription into account and will consider it for our future creations. Please feel free to come back to us with other suggestions!

Best regards,
The Ursul team
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Alexis D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Package received on time. Bracelet seen on the site meets expectations.
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Response from Ursul
Hello Alexis,

Thank you very much for your positive review! We are delighted to hear that your package arrived on time and that the bracelet meets your expectations. Your satisfaction is our priority. See you soon on Ursul!

Best regards,
The Ursul team
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Michaël L.
Rating: 5 out of 5
following a purchase from 10/12/2025
Rather satisfied, but given the price of the bracelet, a certificate would not have been a luxury.
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Response from Ursul
Dear Michaël,

We sincerely thank you for your positive review and for your constructive comments. We are delighted to learn that you are satisfied with your purchase on our Ursul site. We take note of your suggestion regarding the certificate, and we will consider this option to further improve our customers' experience. Please do not hesitate to contact us if you have any other remarks.

Best regards,
The Ursul team
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Virginie P.
Rating: 1 out of 5
following a purchase from 15/12/2025
The product did not match what I expected. I returned it a week ago and I'm waiting for the refund
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Response from Ursul
Hello Virginie,

Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your refund request has been processed upon receipt of it. Please do not hesitate to reach out to us with any questions.

Best regards,
The Ursul team
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Yolaine P.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very nice item!
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Response from Ursul
Dear Yolaine,

Thank you very much for your positive feedback! We are delighted that you liked the article. Your support encourages us to continue providing you with quality content.

Best regards,
The Ursul team
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priscilla E.
Rating: 5 out of 5
following a purchase from 03/11/2025
Completely conforms to the photos, the ring was very much liked. Very beautiful engraving as well.
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Response from Ursul
Dear Priscilla,

We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to hear that the ring met your expectations and that the engraving captivated you. Your satisfaction is our priority, and your comments encourage us to continue offering quality products. We look forward to seeing you soon on our Ursul site.

Cord
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Bertrand F.
Rating: 1 out of 5
following a purchase from 14/11/2025
I do not have the engraving on the bracelet as requested in the order
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Response from Ursul
Hello Bertrand,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the oversight regarding the engraving and this has since been resolved by customer service.

Best regards,
The Ursul team
J
Jonathan G.
Rating: 5 out of 5
following a purchase from 30/09/2025
Quality
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Jean P.
Rating: 5 out of 5
following a purchase from 02/11/2025
Excellent service. Product meets the description. Ultra fast delivery and handed over personally
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Response from Ursul
Hello Jean,

Thank you very much for your flattering review! We are delighted that our service and products met your expectations. Your comments on the fast delivery and personal service encourage us to continue in this direction. We look forward to seeing you again on our "Ursul" site!

Best regards,
The Ursul team
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Patrick N.
Rating: 5 out of 5
following a purchase from 14/10/2025
Nothing to report
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Response from Ursul
Hello Patrick,

We sincerely thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our site "Ursul" suits you. Please feel free to share your suggestions or comments to further improve our service.
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noureddine K.
Rating: 2 out of 5
following a purchase from 27/09/2025
The bracelet is aesthetic but does not fit well on the wrist and since it is rather rigid, it does not conform to the curve of the wrist. Product should be tried in-store to realize this.
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Response from Ursul
Hello Noureddine,

Thank you for your feedback on the bracelet. We are delighted that you like its aesthetic, but we are sorry to learn that it did not fit the curve of your wrist well, which is precisely designed for the wrist's curve with its oval shape. Perhaps you can find a rounder shape suitable for your wrist, which is certainly unique, at one of our competitors? We also hope to welcome you to our store soon, so that you can discover our products in a more suitable way.

Best regards,
The Ursul team
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Alyssia L.
Rating: 5 out of 5
following a purchase from 18/09/2025
Product conforms to my order, delivered quickly!
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Response from Ursul
Hello Alyssia,

We sincerely thank you for your glowing review and your rating of 5/5! We are delighted to learn that your product meets your expectations and that the delivery was quick. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Ursul team.
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Gaëtan S.
Rating: 5 out of 5
following a purchase from 01/09/2025
Since receiving the product, I wear it all day long, it is simple but adds a very pronounced masculine touch, which gives it all its charm. It goes with any type of clothing. I recommend it
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Response from Ursul
Hello Gaëtan,

Thank you very much for your feedback! We are delighted to hear that you like our product and that it fits so well into your wardrobe. Your recommendation touches us and motivates us to continue offering quality items.

See you soon on Ursul!

Best regards,
The Ursul team
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Elodie P.
Rating: 5 out of 5
following a purchase from 27/08/2025
Perfect
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Response from Ursul
Hello Elodie,

We warmly thank you for your perfect rating of our site "Ursul". Your satisfaction is our priority, and we are delighted to learn that you had a positive experience. Please feel free to reach out to us for any suggestions or future needs.
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Fhlovigedel T.
Rating: 5 out of 5
following a purchase from 06/08/2025
The bracelet ordered for my wedding is a masterpiece! I highly recommend Ursul for the quality of the products and the professionalism of their teams who were proactive regarding my order!
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Response from Ursul
We sincerely thank you for your flattering review of our Ursul site. We are delighted to learn that the bracelet for your wedding met your expectations and that our team was able to assist you in a professional manner. Your recommendation particularly touches us and we hope to have the pleasure of serving you again in the future.
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Jaime F.
Rating: 5 out of 5
following a purchase from 27/07/2025
Elegant design and good material
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Severine F.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very beautiful bracelet, very nice quality
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Response from Ursul
Hello Séverine,

Thank you very much for your flattering review! We are delighted that you like the bracelet and that you appreciate its quality. Your satisfaction is our priority. We look forward to seeing you again on our site!

Best regards,
The Ursul team
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