The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.
Thank you for your positive feedback! We are delighted that you are satisfied with your purchase on our site. We hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Superb, my darling was delighted. I'm going to get one for my wife?
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Response from Ursul
I am delighted to hear that you and your darling were satisfied with your purchase. Don't hesitate to come back to us if you need something for women too, we'll be delighted to help. Thank you for your confidence.
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Sébastien
Rating: 5 out of 5
following a purchase from 15/02/2022
Order shipped very quickly. The product is of very good quality. I am very satisfied.
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Response from Ursul
Thank you very much for your positive feedback, Sébastien! We're delighted to hear that you've enjoyed our services and that the product suits you perfectly. Please don't hesitate to contact us if you need any further help or advice. We are always at your disposal to guarantee your complete satisfaction. Thank you again for your confidence and see you soon on our Ursul website!
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Arnaud F.
Rating: 5 out of 5
following a purchase from 12/02/2022
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Response from Ursul
Thank you for your rating and positive review of our Ursul site. We are delighted to hear that you enjoyed your experience on our platform. Please do not hesitate to come back to us if you need any further information or advice. We hope to see you soon!
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Hugo D.
Rating: 5 out of 5
following a purchase from 12/02/2022
Product conforms and is as beautiful as ever. Fits perfectly on a bracelet bought years ago.
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Response from Ursul
Thank you very much for your positive feedback, it's a pleasure to know that you are still satisfied with our product despite the years. We are delighted to have been able to meet your expectations. See you soon on our Ursul website!
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Veronique G.
Rating: 5 out of 5
following a purchase from 26/01/2022
Contact customer service very responsive, super fast delivery, quality leather.
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Response from Ursul
Thank you Véronique for your positive feedback on our Ursul website! We are delighted that you appreciated our responsiveness and fast delivery as well as the quality of the leather. We do our best to offer an impeccable service to our customers. We look forward to seeing you again on our site!
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Francois T.
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good. Excellent advice from Naode.
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Response from Ursul
Thank you for your positive feedback on our Ursul website! We are delighted that our advice at Naode was useful to you. Please do not hesitate to come back to us if you need any further information. We're always here to help.
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Julien G.
Rating: 5 out of 5
following a purchase from 17/01/2022
Nice product, nice finish. The ring was originally intended as a gift, but I had a problem with the size and had to send it back. Sav more than correct.quick refund.nothing to say good brand and good sav
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Response from Ursul
Thank you for your positive review on our Ursul website, we are delighted that you have appreciated our product and our customer service. We remain at your disposal for any questions or requests for additional information. Thank you again for your confidence!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Responsive and efficient service. Product delivered quickly and in good condition.
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Response from Ursul
Thank you for your positive review! We are delighted that you appreciated our responsive and efficient service. Customer satisfaction is our priority and we strive to deliver our products quickly and in good condition. Thank you for choosing Ursul, we hope to see you soon!
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David H.
Rating: 5 out of 5
following a purchase from 09/01/2022
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Response from Ursul
Thank you for your positive feedback, David! We're delighted that you're enjoying our Ursul site. Please feel free to share your experiences with your friends and family. We wish you an excellent day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
I'm delighted with the quality of the items I found at your Naode store on rue Legendre in Paris as a Christmas gift for my husband. The welcome was warm and the explanations of your creative process and its variations complete.
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Response from Ursul
Hello, thank you for your positive feedback about our items and our Naode retailer. We're delighted that your man enjoyed his Christmas present and that you were satisfied with your visit.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Very nice product, pleasant to wear, discreet and effective.
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Response from Ursul
Thank you for your positive review of our product. We are delighted that you are satisfied with your purchase and that the product meets your expectations. We look forward to seeing you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Top. Very pretty and great quality. Exactly what I expected!
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Response from Ursul
Thank you very much for your positive feedback on our Ursul website! We're delighted that you're happy with your purchase and that it's been a success.
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Corinne B.
Rating: 5 out of 5
following a purchase from 27/12/2021
Responsive, attentive, and the bracelet purchased is just beautiful!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
The team is easy to contact and very friendly, with excellent advice and fast turnaround, even during holiday periods.
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Romain G.
Rating: 5 out of 5
following a purchase from 26/12/2021
Product identical to the photo, very nice effect when worn. Very professional. They informed me that delivery might be delayed despite the selected 4-day delivery and made me benefit from an offer that was issued after my purchase.I recommend this site.
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Response from Ursul
Thank you for your positive feedback on our site and our product. We are delighted that you enjoyed your experience with us and that our team was able to assist you in a professional manner. We hope you continue to enjoy your purchase. Thank you again for your recommendation.
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Doris
Rating: 5 out of 5
following a purchase from 26/12/2021
Quality service. Product conforms to expectations. Delivery on time.
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Response from Ursul
We are happy to know that you were satisfied with our service and that the product met your expectations. Thank you very much for your trust and your positive review!"
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Miguel C.
Rating: 5 out of 5
following a purchase from 26/12/2021
It's exactly the bracelet I've been looking for, the rush is to the bracelet what the soul is to man, its essence...
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Response from Ursul
I'm delighted that you've found the perfect bracelet on Ursul. We're proud to offer unique jewelry that reflects your personality.
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Robin D.
Rating: 5 out of 5
following a purchase from 25/12/2021
Presented to my wife for Christmas. She likes it very much. It's a beautiful jewel!
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Response from Ursul
Thank you very much for your positive feedback! We are delighted that your wife is enjoying her Ursul jewelry. Our craftsmen attach great importance to the finishing touches, and we're delighted to see that it shows. We hope that this purchase has fulfilled your expectations and that your wife will be able to enjoy it for a long time to come. Thank you again for your confidence and have a nice day!
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Pascal B.
Rating: 5 out of 5
following a purchase from 17/12/2021
The team is welcoming, warm and understanding. They go out of their way for you. Vanessa in the store was more than charming.
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Response from Ursul
Thank you for your positive feedback, Pascal! We are delighted to hear that you were well received by our team and that you appreciated Vanessa's service. We work hard to satisfy our customers and your satisfaction is our greatest reward. Thank you for choosing Ursul and see you soon!
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Eva S.
Rating: 5 out of 5
following a purchase from 24/12/2021
Very responsive customer service in the run-up to Christmas! That's a very good point! Quality product! Highly recommend!
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Response from Ursul
Thank you so much for your positive review, Eva! We're glad to hear you enjoyed
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Magali G.
Rating: 5 out of 5
following a purchase from 23/12/2021
A top-notch team to provide information, answer questions, ...
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Response from Ursul
Thank you Magali for your positive feedback on our Ursul website. Our team is always happy to help and provide relevant answers to our customers. See you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Nice product, clear site, fast shipping. Too bad foreign writing is not possible at the moment.
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Response from Ursul
Thank you for your positive feedback, we are delighted that you are satisfied with your purchase on our site. We will
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Bruno K.
Rating: 4 out of 5
following a purchase from 13/12/2021
Hello Fast and efficient delivery Beautiful products Lightweight gift box .
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Response from Ursul
Hello Bruno, thank you for your review of our Ursul site. We are delighted that you appreciated the speed and efficiency of our delivery service as well as the quality of our products. We take note of your comment about the gift-wrapping and will do our best to improve it in the future. Thank you again for your confidence and see you soon on Ursul!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/12/2021
Delivered without gift wrapping, gift certificate, low quality box. I am very disappointed.
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Response from Ursul
Hello Verified Buyer, thank you for your review. We are sorry that your shopping experience at Ursul did not live up to your expectations. We take your comments into account and will do our best to improve our services. Thank you for your support and trust. We look forward to providing you with a better experience next time you shop with us.
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Cécile P.
Rating: 5 out of 5
following a purchase from 12/12/2021
Back for an ultra-fast size change. The bracelet is of very good quality. Thank you
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Response from Ursul
Thank you very much for your positive feedback on our Ursul website! We are delighted that we were able to respond quickly to your request and that the bracelet satisfied you. See you soon on our site!
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Patricia L.
Rating: 5 out of 5
following a purchase from 09/12/2021
Very satisfied with my purchase (triple-turn black leather U-Turn bracelet and additional iridescent orange strap), nice quality leather, delivery as requested. It's a gift, so I'll see the person wearing it at Christmas.
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Response from Ursul
I'm delighted that you are satisfied with your purchases on our site, Patricia. We attach great importance to the quality of our products and the satisfaction of our customers. Thank you for your confidence and happy holidays!
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Potier C.
Rating: 5 out of 5
following a purchase from 03/12/2021
product as described, very good quality and perfect finish
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Response from Ursul
Thank you very much for your positive feedback on our Ursul product! We are delighted that it meets your expectations in terms of quality and finish. Please do not hesitate to give us your opinion on other products if you have the opportunity. We hope to hear from you soon!
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Pascal D.
Rating: 5 out of 5
following a purchase from 03/12/2021
Thank you for your advice and congratulations on the quality of your welcome.
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Response from Ursul
I would like to thank you for your positive comment. It gives me great pleasure to know that you appreciated our welcome and our advice. We make it a point of honour to offer our customers quality service. We look forward to seeing you again at Ursul!
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Gilles M.
Rating: 5 out of 5
following a purchase from 24/11/2021
Very satisfied with this first Ursul jewelry purchase. Easy online ordering, fast delivery and top product quality.
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Response from Ursul
Thank you very much for your positive feedback, Gilles! We're delighted that your first experience with our Ursul jewelry was so pleasant. We pride ourselves on offering a quick and easy online service, as well as impeccable quality for our products. We hope you will continue to enjoy our jewelry in the future. Thank you again for your trust and satisfaction!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
I love this cuff! I just fell in love with this brand that I'm discovering. The APOPHIS cuff is really superb and very original. I was hesitating between the APOPHIS 8 and APOPHIS 6 cuff, and on Gaetan's advice I chose the APOPHIS 8: I'm delighted with my choice!
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Response from Ursul
Thank you for your feedback and your confidence. We're delighted that you like your choice of cuff! We're also glad to know that you appreciated our personalized advice. See you soon on our website!
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Camille M.
Rating: 3 out of 5
following a purchase from 23/11/2021
The bracelet is nice, but I find the packaging a bit average for the price, it's a cardboard box.
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Response from Ursul
Thank you Camille for your feedback. We'll be looking into the possibility of improving the packaging to offer our customers a better shopping experience.
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Diane P.
Rating: 5 out of 5
following a purchase from 21/11/2021
Delighted with my order! The bracelet is superb, I got a lot of compliments with it. Thank you Gaetan from customer service for guiding me to the right bracelet size!
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Response from Ursul
Thank you Diane for your positive feedback! I am delighted to have been able to help you with your choice of bracelet size. We are happy that you are satisfied with your order and that you received compliments on your Ursul bracelet. We hope to see you soon on our site!
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Martial D.
Rating: 5 out of 5
following a purchase from 19/11/2021
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Paula S.
Rating: 5 out of 5
following a purchase from 19/11/2021
New jewelryIt's always a pleasure to order from URSUL, fast processing and beautiful jewelry.
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Response from Ursul
Thank you very much Paula! We are delighted to know that you are satisfied with our products and services. Your satisfaction is our priority and we are happy to be able to offer you beautiful, quality jewelry. See you soon on our site!
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Yannis K.
Rating: 5 out of 5
following a purchase from 11/11/2021
I'm rediscovering this brand that I adore. I've been wearing an Ursul leather bracelet for 10 years now, and this time I decided to treat myself to a silver ring.Ordered on Friday evening, delivered to a relay point on time: product received on Wednesday.The beautiful packaging and the pretty black box are rather elegant and provide a case worthy of the brand's image. But above all, the ring I received is superb! I'm very pleased.
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Response from Ursul
Thank you very much for this glowing review Yannis! We are delighted that you liked your silver ring and that you were able to receive it on time. Elegance and quality are important values for Ursul and we are happy that you have noticed them in our products and services. It encourages us to continue offering quality products to loyal customers like you. Thank you again for your confidence in our brand! See you soon on our website!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
The order was processed very quickly, the product arrived on time and the packaging is very attractive.
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Response from Ursul
Thank you very much for your positive feedback, we are delighted to have been able to satisfy you in terms of speed and quality of our product. We are proud of our elegant packaging and hope to see you soon on our site.
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Juliette M.
Rating: 5 out of 5
following a purchase from 31/10/2021
Elegant and original bracelet. For the moment in perfect condition (it's been 1 week ;) Just the fastening is not very easy.
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Response from Ursul
Thank you very much for your review, Juliette! We are delighted that you are satisfied with your Ursul bracelet. We've taken your comment about the fastener into account and will do everything we can to improve it. See you soon on our site!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/10/2021
good product bought in store but contrary to what is indicated I did not have the moisturizing cream for leather for my SPARTIATE Bracelet. I was also told that it was silver, whereas it's steel.
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Response from Ursul
We are sorry that you are not satisfied with your purchase. The moisturizing cream is recommended for the maintenance of dry leather. However, it is not indespensable. It is suggested on our product sheets, but we have not indicated that it is supplied with the purchase. It's a "care tip". As for the Spartan's steel bar, it's not indicated on the product sheet, but we've passed the information on to the store manager so that sales staff can be better trained.
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Michèle
Rating: 5 out of 5
following a purchase from 10/10/2021
Excellent, responsive customer service. Fast shipping
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Response from Ursul
Thank you very much Michèle for your positive review of our Ursul site. We are delighted that our customer service was able to meet your expectations and that you appreciated the speed of shipment. Your satisfaction is our priority and we hope to see you soon on our site!
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