The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.
Complicated and not very flexible website ...Shop with a really great welcome but very far away.
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Response from Ursul
Thank you for your feedback Anthony! We're sorry that our website didn't live up to your expectations. We take your comment into account and will try to improve our interface to make it more user-friendly and flexible. As far as our store is concerned, we're glad you enjoyed the welcome you received from our team. We hope to see you again soon, perhaps on a future visit to our city.
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Dzejljane D.
Rating: 5 out of 5
following a purchase from 09/09/2021
Super I am happy with the bracelet I ordered thank you very much I am super happy
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Response from Ursul
Thank you for your positive feedback, Dzejljane! It gives us great pleasure to know that you are satisfied with your purchase on our Ursul website. We are delighted to count you among our satisfied customers and hope to see you soon on our site for new orders. We hope to see you soon!
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Granger S.
Rating: 5 out of 5
following a purchase from 03/09/2021
I'm super happy to have discovered this boutique, I was looking for a ring that was out of the ordinary for my husband and I'm delighted! What's more, great communication with the boutique (they replied to me even though they were on vacation) and very fast shipment of my order! I really recommend this store for their seriousness, it's a change from some!
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Response from Ursul
Thank you very much for your positive review of our Ursul boutique! We are delighted to know that you found the perfect ring for your husband and that you appreciated our communication and speed of shipment. We hope to see you soon on our site!
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Granger S.
Rating: 5 out of 5
following a purchase from 03/09/2021
I'm super happy to have discovered this boutique, I was looking for a ring that was out of the ordinary for my husband and I'm delighted! What's more, great communication with the boutique (they replied to me even though they were on vacation) and very fast shipment of my order! I really recommend this store for their seriousness, it's a change from some!
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Response from Ursul
Thank you very much for your positive review of our Ursul store! It makes us very happy to know that you found what you were looking for and that you were satisfied with our communication and the speed of our shipment. We are proud to be able to offer a reliable service to our customers. Don't hesitate to come back for more original jewelry for your husband!
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Lucas P.
Rating: 4 out of 5
following a purchase from 29/08/2021
Good quality product, very well made, but the fastening system is very awkward to use at first.
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Response from Ursul
Thank you for your review of Ursul, Lucas. We are delighted that you find our product of good quality and that you appreciate its workmanship. We have taken into account your comment about the fastening system and will try to improve it to make it easier to handle. Thanks again for your 4/5 rating!
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Hélène J.
Rating: 5 out of 5
following a purchase from 11/08/2021
Delivery times respected. Products and packaging undamaged.
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Response from Ursul
Thank you very much Hélène for your positive feedback on our Ursul site. We are delighted to hear that you appreciated the speed of delivery and the condition of your products on receipt. We look forward to satisfying you again in the future. We thank you for your confidence.
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Xavier V.
Rating: 4 out of 5
following a purchase from 31/07/2021
Fast shipping, very careful packaging, very pure and elegant lines (second purchase), impeccable quality, and it's French! A small drawback: the double-turn leather strap is a bit tricky to put on and especially to remove, so I may have to wait for the leather to give.
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Response from Ursul
Thank you for your positive feedback, Xavier. We are delighted that your purchase was delivered quickly and that you are satisfied with the French quality of our products. As for the double-turn leather strap, we take note of your comment and will do our utmost to improve this point. Thank you again for your valuable feedback!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Very elegant jewel. We are delighted with our purchase.
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Response from Ursul
Thank you for your positive feedback on our jewel, we are happy that you appreciate it. We hope to see you soon on our site for new acquisitions.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Perfect. Satisfied
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Response from Ursul
Thank you very much for your positive feedback! We are delighted that you are satisfied with our services. Please don't hesitate to contact us if you need any assistance in the future.
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David C.
Rating: 5 out of 5
following a purchase from 16/07/2021
Easy to order, the site is well done.good exchange with the brand for some clarifications, I recommend.fast delivery (D+2)/signed of a silver ring & signet ring.well finished products, pleasant to wear & to look at. Thank you Ursul!
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Response from Ursul
Thank you very much for your positive review of our Ursul website! We're glad you enjoyed your shopping experience and the quality of our products. We always listen to our customers and we are delighted to see that you had a good exchange with our brand. We hope to see you soon on our site. Thanks again for your recommendation!
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José-pierre
Rating: 5 out of 5
following a purchase from 01/07/2021
Beautiful creationsPretty timeless chicCreated by a passionate French designer ;-)
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Response from Ursul
Thank you very much for your positive feedback on our site, José-Pierre! We are delighted that you appreciate our creations and our timeless style. Thank you also for your support of passionate French designers. See you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Store attentive, great service, bracelet too beautiful!
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Response from Ursul
Thank you very much for your positive feedback, we really appreciate it! We are delighted to know that you have enjoyed our store and our services. We hope to see you again soon for further purchases!
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Patricia H.
Rating: 3 out of 5
following a purchase from 14/06/2021
Satisfied for the bracelet, however for a gift, I find that not providing a certificate that it is gold, and just a white sheet A4 with written in gold is not the detail of the grammage. It's just a shame.
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Response from Ursul
Thank you very much for your feedback, Patricia. We are sorry that you did not receive a certificate attesting to the weight of your bracelet. We will make every effort to improve our service in the future.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
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Response from Ursul
Hello Ursul, thank you for your positive review! We are delighted that you are satisfied with our services. Don't hesitate to come back to us if you need anything. We hope to see you soon!
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Valérie
Rating: 5 out of 5
following a purchase from 02/06/2021
Perfect! Beautifully worn! Original gift!
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Response from Ursul
I'm delighted that you liked our product, Valérie! Thank you for your positive feedback, it encourages us to continue offering quality and original products. Don't hesitate to visit our site to discover our other products. See you soon on Ursul!
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Thierry Y.
Rating: 5 out of 5
following a purchase from 31/05/2021
Very good quality range, responsive sales service, Ursul gives us total satisfaction.
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Response from Ursul
Thank you very much for your positive review, Thierry! We're delighted that our product range and sales service have met your expectations. Your satisfaction is our priority and we will continue to work hard to provide you with the best possible experience with our products. Thank you again for your confidence in Ursul. Please don't hesitate to contact us if you need anything. We'll be delighted to help.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Magnificent bracelet, I love it! The design is meticulous, the quality of the materials (leather and metal) is beautiful. And it's great that the size of the bracelet can be adjusted inside.
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Response from Ursul
Thank you for your positive review, we're delighted that you like the bracelet! We attach great importance to the quality of our products and their meticulous design. The size adjustment system is also one of our strong points, and we're delighted that you're happy with it. Thank you again for your trust and support. We hope to see you soon on our Ursul site.
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Gérard
Rating: 4 out of 5
following a purchase from 13/07/2019
After 1 year, the bracelet lost its shine, but the company would have nothing to do with it, despite the photos. What is the quality of the gold? That's the question? Absolutely flee!
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A. M.
Rating: 5 out of 5
following a purchase from 13/05/2021
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Response from Ursul
Hello A., thank you very much for your positive review of our Ursul website! We are delighted that you enjoyed your experience with us and hope to see you again soon. Sincerely, the Ursul team.
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Patricia D.
Rating: 5 out of 5
following a purchase from 11/05/2021
Quality advice and jewelry that lives up to expectations.
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Response from Ursul
Thank you for your glowing review Patricia! We are delighted to know that our advice was useful and that our jewelry met your expectations. Your satisfaction is our greatest reward. Don't hesitate to come back to us for any other request, we'll always be there to help you make your choice. See you soon on Ursul!
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Veronique M.
Rating: 5 out of 5
following a purchase from 27/04/2021
Offered for 50th birthday person corresponds to people both sporty and wanting to bring a touch of timeless, deféminin of elegant is seen without being seen ,light size s handle 17 . Well-finished camel lining. The possibility of changing the bracelet is an asset. Bohemian bourgeois . It could also be a lovely gift for a teenager.
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Response from Ursul
Hello Veronique, thank you for your positive review! We are delighted to know that our Ursul watch was an appreciated gift for a 50 year old, combining practicality and elegance. We are also pleased that the possibility of changing the strap was an asset. Thank you for your feedback and have a nice day!
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Veronique M.
Rating: 5 out of 5
following a purchase from 27/04/2021
Offered for 50th birthday person corresponds to people both sporty and wanting to bring a touch of timeless, deféminin of elegant is seen without being seen ,light size s handle 17 . Well-finished camel lining. The possibility of changing the bracelet is an asset. Bohemian bourgeois . It could also be a lovely gift for a teenager.
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Response from Ursul
Thank you for your review, Veronique! We are delighted that our Ursul watch is suitable for all ages and styles. The change of strap is indeed an advantage in terms of personalization. We hope your loved one was delighted with this birthday gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Superb bracelets (woman) received in record time (ordered Friday afternoon, received the following Monday). I'm used to messenger of the gods bracelets and I must say that I find the same qualities in them - finesse, beautiful, elegant and timeless design - with the bonus of having something more personal to its creator and in a more limited edition! I'm delighted with this discovery, as it was my first order and I'll be sure to check out the sites regularly. The quality looks great and I've already had a lot of compliments on both the white U Turn Triple python leather strap and the burgundy URAEUS n°8 leather strap!
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Response from Ursul
Thank you very much for your positive feedback on our bracelets. We are delighted that you liked the quality and design of our products. We are also pleased that you received your order in record time and that you were complimented on your bracelets. We hope you will continue to enjoy our creations and thank you once again for your confidence in our brand. We hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Perfect, great bracelet and very good communication. Thank you very much.
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Response from Ursul
Thank you very much for your positive feedback! We were delighted to help you with your purchase and we're glad you're happy with the bracelet. Don't hesitate to come back to us if you need other pieces from our collection. Thank you again for your trust and support. We hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
I called to get some information, bought immediately on the site and an hour later my order was posted. Very cordial welcome, and impeccably efficient service!
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Response from Ursul
Hello Verified Buyer, thank you for your positive feedback on our site! We are delighted that you appreciated our customer service and the speed of delivery. We do everything we can to satisfy our customers and your experience is proof of that. Don't hesitate to come back to us if you need any further information. Have a nice day!
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J.serres
Rating: 5 out of 5
following a purchase from 19/04/2021
jewelry as described: very beautiful, very classy! delivery time impeccable! even with a personalized part (engraving on key ring) site to recommend!
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Response from Ursul
Thank you very much for your positive review of our Ursul website! We are delighted that you are happy with your jewelry and that delivery was quick. We hope to see you soon on our site!
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Stephane C.
Rating: 5 out of 5
following a purchase from 13/04/2021
Superb products, the creator/founder is passionate about his work, and his creations reflect this! Highly recommended!
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Response from Ursul
Thank you very much for your positive feedback! I'm delighted that you appreciate our products and our passion for design. Your recommendation is greatly appreciated!
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Laetitia
Rating: 5 out of 5
following a purchase from 12/04/2021
Delighted, the Spartan bracelet is superb and goes very well with my companion?
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Response from Ursul
Thank you very much, Laetitia! The Spartan bracelet is indeed very elegant and masculine. We're delighted that your partner likes it. We hope to see you back on our site soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
As described. Ordered Thursday morning, parcel received Saturday. The bracelet is simple, perfect and original. Thank you for the service. I have just recommended the brand to my friends...
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Response from Ursul
Thank you for your positive feedback, we are delighted that the product met your expectations and that you appreciated our prompt service. Your friends will also be very welcome!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
very pretty jewels, quick and sympathetic responses during exchanges, fast reception!
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Response from Ursul
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with your jewelry and our customer service! We make it a point of honour to respond quickly and efficiently to all our customers' requests. Please don't hesitate to contact us again if you need any help or advice. See you soon on our Ursul website!
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Stéphane C.
Rating: 5 out of 5
following a purchase from 09/04/2021
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Response from Ursul
Thank you very much for your top rating, Stéphane! We are delighted that you enjoyed your experience on our Ursul site. Please don't hesitate to come back to us if you need any further help or information. We hope to see you soon!
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Sebastien B.
Rating: 5 out of 5
following a purchase from 08/04/2021
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Response from Ursul
Thank you for your positive review of Ursul. We are pleased to know that you are satisfied with our site. Please continue to use our services.
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Emilien D.
Rating: 5 out of 5
following a purchase from 07/04/2021
Wow! Thanks again to the whole team for your investment and your sense of service. I'm delighted.
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Response from Ursul
Please, it's a pleasure to know that our work is appreciated. We're delighted to have been able to meet your expectations and hope to continue satisfying you in the future. Thank you for your confidence in Ursul!
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S. D.
Rating: 5 out of 5
following a purchase from 05/04/2021
The model we had selected was no longer available and the team went out of their way to find an ideal solution for us all. Thank you again. Package received promptly, quality bracelet, meeting our expectations. I recommend ++++
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Response from Ursul
Hello S., thank you very much for your positive review of our Ursul website. We are delighted that our after-sales service was able to find a satisfactory solution for you. We hope that the bracelet you received corresponds perfectly to your expectations. Don't hesitate to come back to us if you need anything else. Thank you again for your recommendation!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Excellent customer service
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Response from Ursul
Thank you for your positive feedback on our customer service, we strive to provide the best experience for our customers. Please don't hesitate to contact us if you need any assistance in the future. We're always here for you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Fast shipment, the bracelet looks good but it remains to be seen in use. On the other hand, the packaging is really cheap and I had asked for a gift bag which I didn't get.
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Response from Ursul
Thank you for your positive feedback on our fast shipping and the quality of our products. We're sorry you didn't receive the gift bag you requested, we mailed you one today. We hope you enjoy your bracelet and are satisfied with your purchase. Please do not hesitate to contact us should you require any further information or should you encounter any problems with your product. We'll be happy to help. Thank you again for your trust and support.
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Nicole
Rating: 5 out of 5
following a purchase from 01/04/2021
Very pretty jewelry, well presented, high quality
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Response from Ursul
Thank you for your positive feedback on our Ursul website. We are delighted that you like our jewelry and that the presentation and quality are up to your expectations. Thank you very much for your review!
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Firat I.
Rating: 5 out of 5
following a purchase from 29/03/2021
Tres bien Merci beaucoup
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Response from Ursul
Thank you for your positive feedback, Firat! We're delighted that you're enjoying our Ursul site. Please don't hesitate to contact us if you have any questions or suggestions for improvement. We're always listening to our users to improve our service. Enjoy your visit to Ursul!
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Sandie C.
Rating: 5 out of 5
following a purchase from 26/03/2021
Product fully complies with expectations
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Response from Ursul
Thank you for your positive feedback, Sandie! We're delighted that the product has convinced you and met all your expectations. Please do not hesitate to contact us should you require any further information.
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Christine
Rating: 5 out of 5
following a purchase from 13/03/2021
Quality advice, choosing a piece of jewelry from a distance is not an easy task, but with the exchanges both by e-mail and by telephone I was able to offer a signet ring whose size corresponded perfectly, even though I didn't have the opportunity to try it on.Quality jewelry corresponding in every way to its description, and of the most beautiful effect on my son's finger I am very satisfied with this first order from UrsulA big thank you to the whole team.
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Response from Ursul
Thank you very much Christine for your positive review! We are delighted to hear that you were satisfied with your first order from Ursul. Our team does its utmost to offer a quality service at a distance and we are happy to know that you have found your happiness among our jewels. Thank you again and see you soon!
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