The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.
Thank you very much for your positive comment about our Ursul bracelet! We are delighted that you found it original. Please take a look at our other products!
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Alain R.
Rating: 5 out of 5
following a purchase from 13/02/2020
Very nice product. Already my second and I can't get enough of it!
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Response from Ursul
Thank you very much, Alain! We're delighted that you're happy with our products and that you're a loyal customer. Please don't hesitate to contact us if you need anything. Thank you again for your trust and continued support. Have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Bracelet received and packaged in a beautiful box.
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Response from Ursul
Hello Ursul, we're delighted that you liked our packaging for your bracelet. We attach great importance to the presentation of our products to provide a pleasant customer experience. We hope you like the bracelet and are satisfied with your purchase. Thank you for your positive feedback and see you soon on our website!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Efficient delivery, careful packaging and very good quality materials!
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Response from Ursul
Thank you for your positive review! We are delighted that you have appreciated our service and the quality of our products. We make it a point of honor to satisfy our customers and are happy to see that this is reflected in your shopping experience. Thank you again for your confidence and see you soon on our site!
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Thibaut R.
Rating: 5 out of 5
following a purchase from 26/01/2020
Perfect engraving, beautiful ring, I recommend it.
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Response from Ursul
Thank you for your positive feedback on our Ursul website! We are delighted that you are satisfied with your purchase and that you recommend our online store. We hope to see you again soon on our site for new orders. We hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
I received the signet ring in two days, it arrived in perfect condition, I found it very pretty with a beautiful finish.to my great regret, I had to send it back (not pleasing my spouse)I was in contact with Thierry and Gaétan throughout the process (from the order to the refund) they were good advice and very nice. The refund was made immediately. No complaints about the service! You can trust them for quality, aesthetics and service!
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Response from Ursul
Thank you for your positive review of our signet ring. We are delighted that you appreciated its quality and finish. We are also pleased that our customer service was able to meet your expectations and bring you satisfaction. We look forward to serving you again in the future. Thank you for your confidence!
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Madame P.
Rating: 5 out of 5
following a purchase from 18/01/2020
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Super good communication with the Ursul team. Super fast delivery. Good quality bracelet. Very satisfied!
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Response from Ursul
Thank you for your positive review of our service! We are delighted to know that you appreciated our communication and the quality of our product. Customer satisfaction is our top priority, and we hope to see you back on our site soon.
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Marikel L.
Rating: 5 out of 5
following a purchase from 16/01/2020
Fast delivery and very high quality product. Re-ordering ^_-
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Response from Ursul
Thank you for your positive feedback, Marikel. We are delighted that you enjoyed our service and high quality products. Please do not hesitate to come back to us for any future orders, it will be our pleasure to serve you again.
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Vladimir L.
Rating: 5 out of 5
following a purchase from 10/01/2020
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Fast delivery, simple and effective packaging
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Response from Ursul
Thank you for your positive feedback! We are delighted to know that you appreciated our delivery service and our packaging. We do our utmost to satisfy our customers and your comments are very valuable to us. See you soon on Ursul!
Good evening, thank you very much for your positive feedback on our Ursul site. We are delighted to know that you are satisfied with our product and our quality service. We hope to see you soon on our site for new orders. Thank you again for your confidence. Sincerely, The Ursul team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2019
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Jan D.
Rating: 5 out of 5
following a purchase from 30/12/2019
Fast and correct delivery. Problem-free replacement.
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Response from Ursul
Thank you very much for your positive review of our Ursul website! We are delighted to hear that you had a satisfactory experience in terms of the speed and quality of our shipping service. We are also pleased to see that the replacement went smoothly. We hope to see you on our site again soon!
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Jimmy M.
Rating: 5 out of 5
following a purchase from 30/12/2019
A good experience ordering from Ursul. Delivery on time, product conforms to specifications and is well packaged.
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Response from Ursul
Thank you very much for your positive feedback on our site, Jimmy. We are delighted to have provided you with a good ordering experience with a timely delivery and a compliant product. We hope to see you soon on Ursul for future purchases in all serenity. Thank you again for your confidence and your recommendation.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 28/12/2019
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Response from Ursul
Hello Guillaume, thank you very much for your review of our Ursul website. We are delighted that you enjoyed your experience with us and hope to see you again soon!
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Lucie B.
Rating: 5 out of 5
following a purchase from 26/12/2019
Customer service available and quality, who knows perfectly the products.
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Response from Ursul
Thank you very much for your positive feedback, Lucie! We're delighted that our customer service and delivery lived up to your expectations. Please don't hesitate to contact us if you need any help or advice about our products. We're here for you!
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Stéphane S.
Rating: 5 out of 5
following a purchase from 24/12/2019
Great product, not disappointed, no problem exchanging sizes, very attentive seller, perfect for an original gift.
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Response from Ursul
Thank you Stéphane for your positive review on our Ursul website! We are delighted that you liked our product and that our customer service met your expectations. Have a nice day!
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Eric A.
Rating: 5 out of 5
following a purchase from 24/12/2019
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Excellent customer service responsiveness and understanding
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Response from Ursul
Thank you very much for your positive feedback! We're delighted to have been able to provide you with quality customer service and meet your expectations. Your satisfaction is our priority and we look forward to seeing you soon on our site. See you soon! The Ursul team.
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Carine B.
Rating: 5 out of 5
following a purchase from 02/11/2019
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Alexandre B.
Rating: 5 out of 5
following a purchase from 26/10/2019
This is not my first purchase.the U-Turn bracelet is always so beautiful, minimalist and elegant.this time for my best friend! thank you Ursul!
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Response from Ursul
Thank you very much for your loyalty and for your positive feedback on our U-Turn bracelet. We are delighted that your friend also appreciates our product. Do not hesitate to come back to us for other purchases, we would be happy to satisfy you again. Thank you for choosing Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
The bracelet is top notch and looks really good. I've been showering with it every day for the past 2 months and it hasn't budged.Customer service is also top-notch: the bracelet I sent them wasn't the right size, so they sent me a new one in a larger size without me even having to ask.They're also very responsive, at all hours (reply on Friday evening after 9pm!! )In short, I'd recommend it 100%, both for the quality of the product and the efficiency of the customer service!
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Response from Ursul
Thank you very much for your positive comment, we are happy that you are satisfied with your bracelet and our customer service. We make it a point of honor to offer quality products and impeccable service to our customers. Thank you for your recommendation and see you soon on our site!
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Froelich F.
Rating: 2 out of 5
following a purchase from 07/10/2019
Beautiful bracelet but the fastening system doesn't hold, it's already fallen off 2 times... disappointed for the price.
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Response from Ursul
Hello Froelich, I'm sorry your bracelet doesn't fit properly. We always strive for the highest quality in our products and I sincerely apologize if your experience was less than perfect. We will contact you to find out what went wrong and put things right."
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Philippe D.
Rating: 5 out of 5
following a purchase from 06/10/2019
Nothing to say! Quality product, fast service
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Response from Ursul
Thank you very much for your positive review of our site! We're glad you appreciated the quality of our products and the speed of our service. We hope to see you soon on Ursul!
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Sebastien S.
Rating: 5 out of 5
following a purchase from 18/09/2019
Fast delivery and a superb bracelet. Nothing to say except that I recommend Thank you.
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Response from Ursul
Thank you very much for your positive feedback! We are delighted that you are satisfied with our service and your bracelet. We hope to see you soon on our site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Alix and Gaëtan are very attentive, ultra-personalized order processing, at the top of their game.
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Response from Ursul
Thank you very much for your positive feedback. We are happy to hear that you were fully satisfied with our service and products. It was a pleasure to serve you and we look forward to seeing you soon at Ursul.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Pros who listen to customers and top products: to be recommended!
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Response from Ursul
Thank you very much for your positive feedback about our company, it's always a pleasure to know that our customers are satisfied with our products and services. We are delighted to have been able to meet your expectations and hope to continue satisfying you in the future. Thank you for your trust and recommendation!"
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Charlotte F.
Rating: 5 out of 5
following a purchase from 12/09/2019
Package arrived on time. Product in perfect condition.
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Response from Ursul
Hello Charlotte, thank you for this positive review on our Ursul website! We are delighted that your parcel arrived on time and that the product is in perfect condition. We do everything we can to offer our customers fast delivery and quality products. Thank you for your confidence and see you soon on Ursul.
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Virginie
Rating: 4 out of 5
following a purchase from 09/09/2019
Very beautiful signet ring man! Very nice reception by mail . And fast delivery . Thank you very much
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Response from Ursul
Thank you for your positive comment on our Ursul website! We are delighted that you liked our men's signet ring and that you appreciated our customer service and fast delivery. We look forward to seeing you again on our site for other purchases!
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Marco D.
Rating: 5 out of 5
following a purchase from 29/08/2019
2 small suggestions on the site: - have the possibility of requesting gift wrapping - have the possibility of delivery in a relai colis or at a retailer's.
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Response from Ursul
Thank you very much for your trust and your positive feedback, Marco! We are delighted that you are satisfied with your purchase on our Ursul site. We've taken your suggestions on board and will try to implement them in the near future. In the meantime, please do not hesitate to contact us should you have any further queries or comments. Have a nice day!
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Zexiang M.
Rating: 5 out of 5
following a purchase from 29/08/2019
Very good and responsive service, the size change request was taken into account before the order was sent.
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Response from Ursul
Thank you for your positive feedback on our customer service and responsiveness. We are delighted that your size change request was processed before your order was shipped. We do our utmost to satisfy our customers. Please do not hesitate to come back to us if you need any help or advice. Thank you for your confidence and see you soon on Ursul!
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Borhis F.
Rating: 5 out of 5
following a purchase from 22/08/2019
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Poisson P.
Rating: 5 out of 5
following a purchase from 11/08/2019
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Response from Ursul
Thank you for your positive review of our Ursul website! We are delighted that you appreciate our service. Please do not hesitate to contact us should you require any further assistance or information. Have a nice day!
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Philippe G.
Rating: 5 out of 5
following a purchase from 31/07/2019
Beautiful jewelry and really fast delivery!
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Response from Ursul
Thank you for your positive feedback on our Ursul site. We are pleased to know that you appreciated our service and the speed of our delivery. Your satisfaction is our priority, do not hesitate to come back to us for any future order. We thank you for your confidence.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
classy, out-of-the-ordinary productsbeautiful materials, perfect finishingsiminimalist, modern design Nice address
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Response from Ursul
We're delighted that you've enjoyed our products and high-end finishes. Our goal is to offer quality, elegant products that stand out from the crowd. Thank you for your positive review and please do not hesitate to come back to us if you need anything. Have a nice day!
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Claude M.
Rating: 4 out of 5
following a purchase from 19/07/2019
Bracelet ordered in the same size! I received one 2cm shorter.
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Response from Ursul
Hello Claude, thank you for your review of our Ursul website. We are sorry that you received bracelets of different sizes. Please do not hesitate to contact us so that we can resolve this problem and send you bracelets of the same length that you ordered. Best regards.
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Capezzone R.
Rating: 5 out of 5
following a purchase from 11/07/2019
Very fast delivery (the day after the order). I bought two bracelets, the first, the URAEUS model, is superb, but the second, the U-DOUBLE 7 model, doesn't match the photo on the site, it's bland, uninteresting, the rose gold and silver don't enhance this piece of jewelry, which is a pity because I'll never wear it.
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Response from Ursul
Hello,
Thank you for your feedback. We are delighted that the delivery was quick and that you are satisfied with the URAEUS model. However, we are sorry that you did not like the U-DOUBLE 7 model. We take note of your comment and will do our best to highlight our products on our site in the future. We hope that you will find other jewels in our collection that suit you better.
Yours faithfully
The Ursul team.
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Vincent B.
Rating: 5 out of 5
following a purchase from 27/06/2019
Superb bracelets for men! Quality and design. Perfect for all occasions. Beautiful work!
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Response from Ursul
Thank you very much for your positive review of our Ursul site, Vincent! We're delighted that you like our men's bracelets and appreciate their quality and design. We hope to see you soon in our online store!
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